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Anmeldt av en hotels.com-gjest den feb 25, 2013
Gjesten har ikke gitt noen kommentar.
"Bra ved besøk til Texas Medical Center"Anmeldt av en hotels.com-gjest den feb 1, 2013
Greit hotell. Store rom men ikke noe luksus. Litt nedslitt. Hjelpsom betjening og god service. Bra sted å bo dersom en skal besøke et av sykehusene i nærheten.
Anmeldt av en hotels.com-gjest den jan 29, 2013
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""Anmeldt av en hotels.com-gjest den jan 29, 2013
Very well taken care of. Reasonably priced
"Fint litt usentralt hotell"Anmeldt av en hotels.com-gjest den des 10, 2012
Fint rom, fint treningssenter og god service. Hotellet ligger et lite stykke fra flyplassen, og et godt stykke unna semtrum og området vest for sentrum (Galleria/ energy corridor). Vi fikk en god pris gjennom hotels.com. Alt i alt fornøyd med oppholdet.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
**Det kan hende at disse fasilitetene kun er tilgjengelige i noen av rommene eller enhetene. For noen av fasilitetene kan det bli ilagt tilleggsgebyr.
White Oak Kitchen - Denne restauranten serverer frokost, lunsj og middag. Gjestene kan nyte drinker i baren.
Romservice (døgnet rundt) er tilgjengelig.
Fritidsfasiliteter ved dette hotellet er utendørsbasseng og døgnåpent treningsstudio.
Fritidsaktivitetene som er oppført nedenfor, er tilgjengelige enten på hotellet eller i nærområdet. Avgifter kan tilkomme.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
Nice hotel in the Galleria areaVirkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"Westin Oaks --will stay here again !!!"
Perfect located. Good service. Excellent service from the valet parkers --always polite and on top of their game. A great pleasure---home away from home. Will be back !Verifisert Expedia-gjesteanmeldelse
"Great location to shopping & dining"
This hotel is located inside the Galleria mall. So for me that travels alone on business, it is perfect. I dont need to drive anywhere after work, I have everything I need in and around the mall. The hotel itself meets my standard requirements. Except no wi-fi in the room that I could see. So bring along a long cable if you want to use the computer […] in bed. The hotel has an outdoor pool if you have time to enjoy nice weather. For those of you that has been here before: The charming pub and breakfast restaurant that used to be located on the mall corners leading in to the hotel has unfortunately been replaced lately. Les merVirkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
May 20, 2013 Dear Sir: We had a wonderfful stay in general. However, you should put more attention on bathroom maintenance. Thank you.Virkelige gjesteanmeldelser
"Weekend Stay in Houston"
I would have given this place a 5, but we had to wait almost two hours to get our room. We were told that we would be called once our room was ready, but no contacted us. They did let us leave our bags with the concierge, so that was helpful. An hour and forty-five minutes later, we returned to the front desk and the front desk staff said that our room […] was ready...fifteen minute ago. Aside from that, the room was great and the location was perfect for us. I would have preferred a room that was facing Westheimer Road, but the rear view was ok too. Overall, we were very satisfied with the hotel. Les merVirkelige gjesteanmeldelser
"Too many incidental expenses."
It is a nice hotel, but $10 to use the Internet? Really it should be free for all your guests. Even in the business office, $8 an hour? The wireless in the lobby was exceedingly slow. If you are really catering to the business community I would expect more. Then there was a $50 non-descript charge added to my credit card? Too many issues. I won't go […] back. Les merVirkelige gjesteanmeldelser
"ideal location for Houston"
Was very good and enjoyed the stay and the hotel's ambienceVirkelige gjesteanmeldelser
"close to all must see sights."
It was great. The staff was great and made you feel welcomed. The rooms were very clean and big. I have no complaints and would stay there again.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"Excellent Stay & Very Satisfied"
The stay was very pleasant. Very clean and staff were very nice and friendly. The rooms are very spacious and the Heavenly beds were just heavenly. Highly recommend it.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"good"
Two requests posted through online website 1.High up level for the room (granted) 2. Extra roll away bed request (not even mentioned nor granted) Everything else was nice but for a four star I expected more amenitiesVirkelige gjesteanmeldelser
"Westin Oaks"
Great location but not a great Hotel. Very sparse, uncomfortable chairs, rooms were cheap with a cooler instead of a refrigerator. Hot water was luke warm at best.Virkelige gjesteanmeldelser
Svar fra The Westin Oaks Houston at the Galleria Dear Chris, Thank you for taking the time to review your recent stay at the Westin Oaks. We appreciate all guest feedback as it allows us a platform for better guest service. You might be interested to know that the Westin Brand believes in creating a clutter free modern atmosphere for our guests to unwind in. We also provide refrigerators upon request and apologize that this was not effectively communicated to you. We are glad that our location was advantageous to your visit and hope you will allow us the privilege of hosting you in the future so that we provide you with the full Westin experience. Be well, Jennifer Rincon Guest Relations Coordinator
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"Great location for great dining and shopping."
I enjoyed the experience. Wasn't in the room very much but the staff was very kind and helpful.Virkelige gjesteanmeldelser
Svar fra The Westin Oaks Houston at the Galleria We appreciate your kind words and thank you for your 5 star rating of the Westin Oaks! We hope to have the privilege of hosting in your future vacations to the Houston Galleria area. Be well, Jennifer Rincon Guest Relations Coordinator
"Body By O"
Gr8Virkelige gjesteanmeldelser
"Fantastic"
Other than parking and traffic in the area, the hotel is fantastic. Will definately go and stay again.Virkelige gjesteanmeldelser
"Clean and convenient"
Stayed three nights for business and really enjoyed it. Very convenient being connected to the mall. Had free parking onsite or valet if you like. Would recommend this hotel for anyone.Verifisert Expedia-gjesteanmeldelse
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
Sunday morning we had no hot water!!!Virkelige gjesteanmeldelser
Svar fra The Westin Oaks Houston at the Galleria Greetings, Maria. We appreciate you taking the time to provide us with feedback from your stay at the Westin Oaks Houston. We regret that the lack of Hot Water during your stay caused a negative disruption to your Westin experience. We strive to provide a restful and rejuvenating experience for all of our guests and we sincerely apologize for failing to deliver on this commitment during your stay. We hope that we will have another opportunity to host you as our guest again in the future. We gladly invite you back to experience the standards we strive to maintain. Benjamin McCrary Guest Relation Coordinator The Westin Oaks Houston
"Great stay!"
Nothing but great things to say about our stay! Staff was extremely helpful and room was great! No noise issues, superb location! Definitely will stay here again!Virkelige gjesteanmeldelser
Svar fra The Westin Oaks Houston at the Galleria Greetings Natalie, Thank you for the recent 5 star rating on Hotels.com. We are thrilled that you enjoyed your stay and certainly appreciate the warm comments regarding our staff, room accommodations, and location. We happily anticipate the privilege of hosting you as our guest again in the future. Thank you and be well, Benjamin McCrary Guest Relations Coordinator The Westin Oaks Houston
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
The air conditioner in the room was loud and combined with the street noise it was almost impossible to sleep. The view from the 20th floor was fabulous but overshadowed by the noise. The railing on the balcony was very loose and made being on the balcony a bit scary. The bed very comfortable and overall the hotel itself was nice. The convenience of […] having immediate access to the mall was great and made the traffic situation around the galleria bearable because you didn't have to drive anywhere. The valet service was very prompt and courteous. Les merVirkelige gjesteanmeldelser
"LINDA'S REVIEW"
The Hotel was great.Virkelige gjesteanmeldelser
"Graet Stay Thanksgiving Weekend"
Good weekend during Thanksgiving. Great for shopping in the Galleria Mall. The Staff are great. The rooms are big. The restaurant is fabulous. We recommend this hotel very highly. Grat location, close to restaurant, mall, stores...etc.Verifisert Expedia-gjesteanmeldelse
The hotel and staff were very nice. The hotel was exactly what I wanted and location fitted my needs. However they lost my car for over an hour before they were able to get it to me and was continuously telling me it was on its way. A little disturbing when all else was great.Virkelige gjesteanmeldelser
"Great time with new girl friend."
Great time....Virkelige gjesteanmeldelser
"Disappointing Stay."
We pulled up to the hotel in a cab with at least three bags of luggage and not one person from the hotel came outside to give us a hand. We had to open the door to the hotel ourselves, while watching 3 bellman chat amongst themselves in the doorway. The shower head is so low that I practically had to get on my knees to fit under it. The water got luke […] warm at best. Les merVerifisert Expedia-gjesteanmeldelse
"Hotel Sign-In"
I was supposed to have adjoining rooms as I had three of my daughters with me. When we signed in, we were told there were no adjoining rooms and would have to take rooms side by side. That is, of course, not adjoining rooms. If your rooms are booked and paid for, you should have what you requested.Virkelige gjesteanmeldelser
"Great staff"
The staff was extremely pleasant and helpful! The. Location was perfect in the middle of all the area attractions.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"No need to stay anywhere else"
By far the best hotel for families w/kids. GREAT location AMAZING restaurant!Virkelige gjesteanmeldelser
"Great hotel for all purposes"
My only complaint is that the check in process was extremely slowVerifisert Expedia-gjesteanmeldelse
"Galleria Staycation"
Excellent hotel, with convenience to all things in the Galleria. Great restaurants in the area.Virkelige gjesteanmeldelser
"Convienent for Shopping"
We love to stay here when shopping....you can take your purchases back to your room and head out to buy more or go back to your room to relax or go swimming when you are done for the day. The only thing with this trip that was disappointing was that the A/C was not cooling properly, the floors in the room may not have been throughly cleaned and the […] bathroom doorknob came off in my daughter's hand. We have stayed here enough to know this is not the norm...we will be back. Les merVirkelige gjesteanmeldelser
"Great place"
Nice stay...only negative is that I could hear the person next door snoring. Luckily they stopped...but it is a beautiful hotel.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"VIP Service"
Had an excellent stay!! I will definetly stay here again and call Hotel.com!!!Virkelige gjesteanmeldelser
"Exemplary Service!"
From the valets to the concierge to the front desk, this Westin location had top notch service! While the design and furnishings may seem a bit out of date, they were very well maintained and clean! We were extremely comfortable here and never worried about anything. The noise level from surrounding traffic was noticeable, but willingly accepted in […] exchange for a sliding door onto the cozy balcony. Les merVirkelige gjesteanmeldelser
It was beautiful, had a nice small balcony, very nice bathroom but there was no fridge.there was a beverage cooler that wasn't even on or working.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
"Great for shopping"
If you want to go shopping and stay in a nice hotel, I recommend the Westin Hotel. It is very clean and has a great situation all around the hotel area you can find restaurants and shops and more shops.Verifisert Expedia-gjesteanmeldelse
"Great hotel, BAD valet"
I loved the hotel but the valet ruined my brakes and I had to pay 500 to get them fixed - hotel didnt want to take any responsibilityVirkelige gjesteanmeldelser
Very comfortable and the staff was excellent. Will stay again in the future.Virkelige gjesteanmeldelser
Gjesten har ikke gitt noen kommentar.Virkelige gjesteanmeldelser
GalleriaVirkelige gjesteanmeldelser
Anmeldelser og vurderinger som finnes på dette nettstedet, er kunders og leverandørers personlige oppfatninger. De representerer ikke, og reflekterer ikke, standpunktene til Hotels.com. Verken Hotels.com eller de involverte partene som har levert anmeldelser, skal holdes ansvarlige for eventuelle skader av noe slag som følge av disse anmeldelsene.