DoubleTree by Hilton Hotel Denver - Stapleton North - Denver

When booking this hotel map showed the other Doubletree down the street. It was a typical Doubletree about 10 floors high with nice surroundings. This one was probably another brand before with 3-4 levels and long hallways. Not nice surroundings and very difficult to get to. Room is ok and lobby is ok but not worth the price.

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This property is clearly in the middle of a renovation. The staff seems stressed and not able to give good service as a result, it wasn't until the second morning that we encountered people in the restaurant who were actually calm and nice. The first day we were there a large group was leaving and the staff seemed very overworked and stressed. We found […] that when treated with kindness, they relaxed a little and were kind, but we felt sorry for them,. The property was hard to get to based on the Garmin we had, street names have changed and it took us 3 tries to get there off the highway. The lobby and rooms had been renovated, but the hallways were in very bad shape (trash littering the hallways, dirty carpets). The room was actually pretty enjoyable once we reached it, though we had to ask for a second room because the first was across the hallway from a very loud ice machine. I would not stay at this property again. Les mer

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Very loud. People fighting in next room. Could here every person that came in at night. voices and key card unlocking door. Every person entering elevator. Train 3 times during night. Room came with ear plugs! Should have been a clue. Got a different room for second night on different floor. Train louder but we were so tired from first night. Slept […] better. would not stay again. Les mer

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The Room was great! The Hotel was right on par for a Hilton Property. The dinner I attended that evening at the Hotel was AWESOME! GREAT FOOD and Supreme service. Good Job! My only issue was with room service. It was late and they claimed my bill was discounted but I'm still waiting on the adjustment to my Visa Card...

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Surprised at the condition of various items and upkeep. Probably was a great hotel in the 80's/90's - but not when it seems to be less than updated and is the 2010's. Double Tree 2-3 blocks away is my choice to try next time.

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Call it the railroad yard DoubleTree! The brand is tarnished as you awaken to the sounds of a train yard, Look out the window to an industrial area, with a power station and high voltage wires about . Much confusion by me and others in the group and a differnce in the service and accomomdations and restaurants in the two hotels !!! Rooms were nice and […] clean but "miles" from elevators at time. All locals knew it as a Red LIon, takes more than a name change and cookies to change the DNA of a building. Lots of confusion when booking on line and not easily corrected Les mer

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We booked our stay via a travel site and requested the location at 3023 Quebec, in Denver. We were instead booked at a location a mile away, 4040 Quebec. After 30-minutes at the front desk they were able to find the error. Once we checked into the new hotel we were greeted with constuction, and the hotel was hosting several youth baseball teams. We […] spent the rest of the night listening to kids running up and down the halls, banging doors, pillow fights.....we will not be staying at this location again! Les mer

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Hotel is conveniently located for the business needs. Needs some improvements but still a nice place to stay. My room was not as clean on this stay as before

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Acceptable

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Very clean room. Hotel quiet but the two trains passing by at late evening and early morning woke us from our sleep. Difficult to find parking after 7:00P.M. They offered 5 free nights of parking while we traveled to another state. We were gone 7 nights and they did not bill us with any additional charge. Free shuttle to and from DIA was much appre […] ciated. Les mer

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In my 2 nights reservation I stayed at 3 hotels. The Double Tree's fire alarm went off around midnight, my daughter and I sat in the car for an hour and a half before deciding to go up the street, with the clothes on our back to see if we can stay at a different double tree. They allow us to stay considerig they were aware of the situation. The following […] morning I went to get our suitcases so we could shower. We packed from the 2nd dbl tree assuming our original reservacation at the 1st dbl tree would be OK for our 2nd night. After touring Colorado for the day and coming back at 7PM we found the hotel did not have heat or hot water. They then directed us to a Best Western for the night. Les mer

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enjoyed it, we have stayed there before and would stay there again

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Impossible to sleep when your adjacent to a major freight rail line whose trains sound of a crescendo of horns every hour on the hour. Room had no dark curtains to shut out the light of the rail yards, and heating system is either full-blast air or nothing at all. Would definitely not recommend this hotel for a good night sleep.

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Pleace was nice. Had maintenance issues. Restaurant food was terrible.

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I did not even stay at this hotel because it did not look like it was in a safe area. As a single female, I did not feel safe at this hotel. On top of that, the hotel would not let me cancel my reservations, even though I was going to stay at another Hilton property. I am very disappointed in my experience with this hotel.

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Great Beds

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We needed a room to rest, shower and change coming from our ski vacation to the airport. The room had a tea/coffee brewing station and a small fridge, the double room had an average size. The bathroom had a tub/shower with lots of thick towels. Our room 359 was a bit far away from the lobby, better ask for a room what ends with a 05 etc. The check in […] was quick and very friendly managed, as a welcome gift we got freshly baked warm chocolate cookies what our kids apreciated very much. We only stayed for a some hours, didn't sleep there but the hotel served very well our purpose, it's located near the highway and is also near a big mall with department stores and restaurants, it tooks us 20 minutes to reach the airport. Les mer

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The parking was a challenge...not enough spaces for the guests. I could hear the train. The hotel was very nice. and the staff was very nice.

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Enjoyed my stay very much. The staff was very friendly. Especially since I was there on Easter and they were working instead of spending time with their families. The room was always clean and tiddy.. Very happy

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Staff was very helpful. Shuttle drivers were knowledgeable and a great help as well.

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nice stay, staff was helpful . Quiet and peaceful

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WiFi signal wasn't reaching the room I was in. I had to go to the lobby to connect.

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Ambiance was lovely; staff was helpful and gracious. Room was well-appointed -- not super spacious but had all the amenities needed and more.

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Did not feel very comfortable in the room. The room smelt moldy and needed an update. In future I am going to spend the $10 or $20 per night and stay somewhere I feel relaxed in and that I do not need to tell my kids not to touch anything.

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Good accomodations and excellent food.

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I had a DIA layover and was stuck due to weather took shuttle to hotel they had a convention there and so the place as packed and parking would have been a problem but it was clean and the staff was helpful

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The Red Lion Hotel is close to the mall and highways. Very easy access to and from places.

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The rooms at this hotel are fine. One exception is the heat. Even though it seemed to have a thermostat to set the temperature it was either on or off, so too hot or too cold. That is typical in hotels though. Also it is near the train tracks, and the trains go buy at all hours and blow their horns, even in the middle fo the night. You do not want a […] room that faces south. Also, room service did not understand the idea of eggs, over easy. Les mer

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Was in Denver for the stock show and have stayed at hotel before. Like its location being close to stock show and airport at a resonable rate

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A n active railroad track is behind the hotel. Friday night 4 trains went by blowing horns at the road crossings....long and loud! Beds and pillows were very comfortable.

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I would not stay in this hotel again.

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When arrived at the motel, was told the room wasnt ready, so I told them I needed to leave and would be a late arrival. I was then told that they couldnt guarantee my room. When I got mad, They said my room was ready, and put me next to the exit door and the elevator. Miserable.

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The room was too small...the tv was not up to date....I didn't like the fact of when I check in with my guest there were like (u know it's just one king size bed). Will not be booking again!

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The hotel was nice except it was hard, very hard to locate and to drive to it. The streets were very poorly marked, the streets themselves were in terrible condition. When I was abot find the place it was after hours and no place to have dinner.

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I was here for 3 days of meetings and didn't have time to go far for dinner. Northfield at Stapleton had several good choices for food and shopping. The hotel itself is clean but definately an older property that could use another update. I've stayed here before and would recommend getting a room on the poolside if possible as the outer rooms can hear […] the trains. Les mer

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The looks from the outside are the greatest, but the rooms were quite comfortable and clean. Hotel staff was very helpful and nice. Overall experience was great!

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The wifi connection are bad in my initial room, the staff quickly moved me to another room after I brought it up. Staff are very friendly & helpfull. The rooms are clean and well maintained, although the overall outside corridoor could use a new carpet & paint. Other than that I had a very well rested and comfortable 7 day stay there.

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I thought the motel was just perfect for the time I needed to spend there. They will even shuttle you over to the shopping centers and large stores nearby if you like. I was able to leave my car in the parking lot for a week, and they picked me back up from the airport and brought me back to the motel.

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Great location, Great service, the room was a little worn...but overall being on a budget, I was very pleased with the bang for my buck!

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GREAT HOTEL, HAS NICE BAR AND RESTAURANT. ONLY COMPLAINT IS ROOM WAS IN BACK NEAR ELEVATOR AND WAS NOISY. OTHERWISE RIGHT ACROSS THE STREET FROM QUEBEC SQUARE. LOTS OF FOOD AND SHOPPING.

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The remote didn't work and I called the front desk and they said I could have someone there to fix it within 5 minutes. I told them that was alright that I was going to sleep but asked them to take care of for the next person. Staff very friendly!! Thanks!

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...."Geeeerrrrrrraaaattttt!!!

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very clean and convenient. also very quiet. All employees were helpful, friendly, and courteous

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I Had a great experience

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Stayed here for 2 nights. It is very convenient to the airport. The room was clean and comfortable. They ran out of rooms with King beds, so I got 2 Double beds, but they gave me free breakfast for both days to make up for it. Staff was very friendly.

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