Novotel Singapore Clarke Quay - Singapore

This hotel is a very good value and in an excellent location for transportation as well as entertainment. My room was recently renovated and overlooked the river. WiFi in the room comes with a user fee and there is no other place in the hotel to connect for free. I am a woman traveling alone and so apprecieted the card key access to the elevator. I […] would stay again Les mer

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perfect location, 15 minutes away from everything, very clean and comfortable room. Highly recommendable only down side is construction near by but barely hear it,also you can hear the night club sometimes. If ur 60 and above this hotel maybe not for you other then that GREAT HOTEL!!

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The location is great next to Clarke Quay. A pretty basic Novotel with minimalist decor. Although I expect to pay for internet access at a mid to higher end business hotel, having to pay US$24 per day for internet access seems excessive, almost abusive. Figuring out the light console control can be a challenge. What happened to regular old light sw […] itches! Les mer

We stayed here in march and had a great time. We got our room upgraded due to some errors with our payment and got a great room overlooking Clark Quay. Lots of space, big bed and a really nice bath room. Also clean, which is most important in my opinion. The tv could have had a better variety of channels, it was mostly news channels - but it was ok. […] Close to mrt and you've got a lot of restaurants and bars in a good area in Singapore nearby. Les mer

Great location and good vlaue for money, will be staying there next time I visit!

I really love this hotel. This isn't my first time staying at Novotel Clarke Quay as the hotel offers no less than superb quality, anywhere from the check-in - where they will have your latest details to the T - to the restaurant staff and concierge. Location is also great, which is right at the Clarke Quay; however, it can be a bit noisy for people […] who are not up for the hustle and bustle night life (and not too close to the MRT station), yet surrounded with great restaurants, hangout places and sightseeing. Les mer

Great Location and staff very helpfull, only drawback is there is construction next to the hotel which is quite noisy. We had to change rooms, but the hotel staff were very accommodating. Views great, room comfortable, Would definately recommend just check to make sure your not near the construction area.

Nice hotel, clean, modern. 10 min walk from MRT. Next to the Singapore river, and Clarke quay with cafees and restaurants along the river. Shopping mall practically in the hotel. Nice to stay with kids, whom we had no additional costs for as long as they were under 16 years old. No big deals to complain about exept that the bed had a quite hard madrass […] to our taste. Les mer

Located in the Clark Quay area, it is surrounded by a lot of bars and eating establishments (of the mid-to-high priced kind). There are two shopping malls, Liang Court and Central which has a decent food court each for cheap eats. Liang court is a bit sparse, but has a Kinokuniya (with more Japanese books) and a Japanese supermarket. Central also has […] a used japanese bookstore and a Japanese supermarket as well. However, the location is quite walkable to Chinatown (1 km away) and to Orchard road, it takes around 20-30 minutes walk. Les mer

Apart from good hotel service and nice rooms what makes this an instant choice for travelers on a vacation is the premium neighbourhood with nightlife... Rooms with Harbour view are amazing and the moment you look out from the balcony you know you made the right choice... River, clubs, eating joints, MRT & taxis are just a few minutes walking... The […] staff is cordial and makes all efforts to ensure you have a good time. It is quite difficult to get a 5 from me as I am a very demanding customer but this one I have to rate 5 Les mer

Very close to everything, nice pool for kids (although no kids pool so better be able to swim). Nice service and breakfast. First stayed for one night but decided to continue for total of 5 nights. Only handicap is the noise if the room happens to face the river where the bars are located. Didnt bother us but might be disturbance for some. No free […] wifi, but lobby has 6 free imacs that can be used. Les mer

Location was great. Walking distance to Central@ shopping mall and MRT ( Clarke quay). Walking distance ti boay quay and clash quay where lots of nice western and seafood restaurants located. Nice view and room is spacious and comfy. Unfortunately, when I saw 5 sets of Mac being set at the corner then I instantly had hunch that the room was not equipped […] with free wifi. It was my mistake that I didn't check throughly on their facilities. 1 hr rate was S$10, 3 hrs was 30 and whole day usage was S$50. Room without free Internet they can't be called business hotel. Sorry to say that I am a person can't live without Internet. Les mer

A well-appointed and comfortable hotel , but in a rather expensive area. the next-door shopping mall was convenient however. Very pleasant one-night stay, courteous and helpful staff

very modern design, super convenient, 7-11, starbucks and a shopping mall right underneath the hotel lobby. close by Clarke Quay which is a bar district, can't heard much noice at night. Free internet on imac computers at lobby, wifi in room with a fee. very convenient, 15 min by taxi to many places in town. breakfast a bit price though, and there […] was rennovation going on in daytime while we stay so you probably will be waken up by the noice in daytime. Les mer

Perfect location near MRT and next to Clarke Quay. Hotel is as clean and comfortable as you'll find in Singapore for that price. Tremendous value. In-room internet charges are overpriced, but free macs give you internet in the lobby. Pool is nice, fitness center small but adequate.

Great position, only a couple of minutes to the MRT so easy to get to and from airport as well as every sight in Singapore. Located in a bustling area, whilst surrounding area is priced for the tourist its only one stop on the MRT to Chinatown where its a fraction of the price. Only two stops to Dhoby Gaut which is the orchard road shopping district! Have […] stayed many times and will be again at least once more in 2012. Staff at hotel allowed us to leave luggage there until 10pm despite the fact checkout is 12pm - which is still 2 hours later than most hotels in the area! Les mer

This was the second time we had stayed at the hotel. The location is excellent but we there is always renovations going on and banging and drilling drives you crazy. Because of the drilling, both Jan 2011 and Jan 2012 we were upgraded to the executive floors but the drilling was so loud. In 2010 they gave us the privileges of the Exec floor, but this […] year did not so there was no point in the upgrading us. When we booked they did not advise renovations were still going on. Staff don't seem to care about the noise!!! Les mer

Executive room describing as a four people was at the end for 2, when we said it wasn't what we bought their first proposal was to put 2 mattresses on the floor but the bed left was a single one, in complement on that the sofa was smelling bad as somebody having had vomited on it....so after a long strong talk we got a junior suite but only for 2 nights […] as they were going to start the refurbishment of it in 2 days, so the room was. not set to receive 4 people and they had to put one matttess on the floor and the overall quality of the room was quite bad explaining the refurbishment....During this strong bargaining, the people were quite rude, when I have asked for compensation they said "do I have any choice?" and we could see that she was not so happy to offer free breakfast to all of us during our stay which is a very poor compensation! So in conclusion, bad service, hotel comfort is so so, breakfast is so so too, the only interest of this place is the location, all the rest is quite bad! One more thing for hotels.com, please don't sell this executive room for 4 people, none of them are, you have only two settings, 1 single + 1 king bed or two singles beds! Les mer

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Novotel is great for families - they allowed up to 2 single beds besides the king sized bed in our room, so it was very comfortable for my family of 4. Also, it has a games console area with X Box - a hit with my 2 boys!

The hotel itself is great and the location adds to another advantage... a must stay hotel

Everything is great about this hotel except one thing, it's located above several all night clubs. Even on the 19th floor we could hear the "boom, boom, ba-boom" until dawn. I don't know what they can do to rectify that. If you stay here, bring earplugs or ask for a room looking toward the river.

The 4-star rating is not adequate for this hotel. Although the location is excellent for a short stay, the room quality is subpar. Amenities are minimal, room is not very clean, there is a smell in the hallways, bed is not comfortable. Buffet offered for meals is very poor by Asian standards.

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Nice and neat hotel, but everything cost extra! Internet was charged per day and you couldn't choose less than that (e.g. 1 hour). Breakfast was also quite pricey.

Massive rooms - including couch - good for entertaining nice view good aircon beds are nice and big and very comfy pool 2min walk to a heap of bars and restaurants very close to china town

My business trip was originally for 4 days that extended to 5. No problem at all extending at last moment and staying in the same room. Breakfast buffet was very good and was open early. Room service was timely. Food was warm. All staff from bellmen to reception desk were professional and pleasant. Easy to get taxis from this location as there is […] a lot of nightlife around. Definitely recommend. Les mer

WIth Chinatown ten minutes away, and surrounded by bars and restaurants along the Singapore river, this hotel is in a great location. The staff were friendly and efficient and the room was good, with excellent views of the City.

I chose this hotel for its location and because I have stayed at a number of Novotel facilities before. The hotel itself turned out to be a bit disappointing: - Having to take two elevators to go to your room is a nonsense, unless you are Donald Trump and you live in the Penthouse of the high rise that bears your name... - the TV was the smallest […] I have seen in any hotel in the last 3-4 years, let alone an alledged 4* hotel. - The shower requires that you are either 5 feet tall, or you bend backwards so much you break your back, in order to get some wated on your hair... - I have found much nicer breakfast buffet in remote China... Les mer

My second visit to the hotel in the last two weeks. Stayed for one week this time with no major issues. Great Location, Great View, Great Price. I would recommend the hotel for the view alone! Unless you like to get up early be sure to use your DO NOT DISTURB sign on the door. The staff is very prompt for room clean up. Other than that, great stay.

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Nice hotel, clean and good location with restuarants and bars nearby in Clarke Quay. The reception staff were a mixture of helpful or very unhelpful which tended to spoil the stay. Restuarant lacks imagination - it's buffet or buffet or buffet and you need to be there with ample time else the waiters take great pleasure in reminding you of the time […] they close. Overall - good; would be better if they can address the helpfulness of the staff and had some good things on the menu - especially for families who don't necessarily want to be out with children every night Les mer

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Great Location, Great View, and nice looking hotel. I would recommend the hotel for that alone! Other than that, my A/C did not work and asking maintenance to repair did not resolve the problem and no offer for new room. House keeping disregarded the DO NOT DISTURB sign on the door all 3 days I was there. Fairly annoying but the A/C issue is the only […] major flaw I found with the hotel. Les mer

the location was in the clarke quay which is very convinient for foreigners who likes exciting spots (such as bar and club) . also, it is very close to central place. I assume many hotels in singapore have been builted 20-35 years ago, so the hotel's room is also old looking, but good and clean enough. the service there was good. i don't think foreingers […] will have any problem. Les mer

my recent stay was very good the staff are excellent and the location the best in singapore however the room on the 20th floor was of 2 star rating and not what we expected

I stayed at the Novotel for a business trip for 10 days. It's a good location and staff are really friendly and nice. However I felt the additional charges for internet and breakfast were excessive ($30 each per day) and meant you felt forced to spend $50 a day for access to the Premier Lounge, which included internet and breakfast. On top of the high […] room rate this meant the stay was expensive, and the room whilst adequate was a bit tired. The hotel is also quite noisy at night due to all the surrounding nightclubs. Having stayed at the Marina Bay Sands which only charges $100 per week for internet and includes breakfast in its rate, the Novotel felt over-priced. Les mer

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Novotel is centrally located in Clarke quay. The Hotel staff is friendly and helpful. The hotel itself quiet well done and the MRT station is nearby so it makes it easy to reach other places in Singapore. Our room had a majestic view of the Singapore bay and Marina Sands.

Hotel service is great from security up to the Managers they're very accomodating and well trained . Rooms are very clean especially comfort rooms . Next time i"ll travel i will choose the same Hotel " Novotel " . We're very satisfied with our stay especially my kids. :)

Very nice, modern inside, lovely staff. Excellent coffee and good food. A bit noisy at night, near Clarke Quay (good night life spot) - wera ear plugs

I had a pretty good impression for Novotel before this stay. It however was pretty disappointed. The room was a bit old. The TV was very small (around 21" only) and selection of channels was so limited. Staff was nice but was not as proactive as expected. Under the same room rate, there were many other better choices.

Good: convenient for late night dining/drinking. Solid hotel, good facilities, good staff, nice room. Not so good: could use some renovation. Had infestation of tiny ants in bathroom. Takes time to get in and out, due to two elevator system. Overall, a good place to stay, convenient to the city and river attractions, MRT is near. I was on a premium […] floor, 23, so had a good view and maybe nicer room. They need to work a bit on the bath, but was a good room. Would stay here again if I need to be by the river, out late celebrating - as I was this time. Les mer

Great hotel. I cannot complain about anything. I will definitely stay there again.

The staff didn't have the common sense to separate the check-in queues from the check-out queues, resulting in a 15 minute wait for a 1 minute procedure. Location is close to all the night life - which also carries its downside: people use the hotel for 1-night stands and its surrounding area is dirty and occupied by loitering crowds of youngsters in […] various stages of rowdy drunkenness. Les mer