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"Fantastisk leilighet+mye støy+vonde senger"Anmeldt av en hotels.com-gjest den feb 11, 2012
Støy fra 6 om morgenen til 11 på kvelden fra t-banen de bygger rett utenfor. Men New York er jo mye støy...Natten var stille. Sengene var så harde. Dbl sengen bare 120 bred. Men fantastisk å ha en hel leilighet i new york. Reiste med barn. Kjempegod komfort foruten de harde sengene. Moderne stil og nytt og fresht.
Anmeldt av en hotels.com-gjest den feb 10, 2012
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"Trivelige Fairfield"Anmeldt av Marte av "Trondheim" den feb 10, 2012
Fin beliggenhet, hyggelig personale. Frokosten var bra, varier veldig om det er fullt i spisesalen eller ikkes,avhenger av hva klokken er. Wifi på rommet,samt pc disponibel i fellesareal. Gratis kaffe og annen varm drikke 24/7. Hotellet har en slags turistinformasjon i lobbyen, hvor man kan få hjelp til det meste.
"Store leiligheter med sentral beliggenhet"Anmeldt av en hotels.com-gjest den feb 9, 2012
Enkelt og greit hotell med veldig store rom til å være Manhatten. Vi var tilbake for andre gang på 5 mnd. Denne gangen var vi noe mer uheldig enn sist. Badet var litt mer slitt og en ettermiddag hadde vi ikke varmt vann. Siste morgenen var frokosten flyttet til et rom pga vedlikehold av frokostsalen men der virket ingenting.
"Supersentralt hotell i New York"Anmeldt av Martine av "Drammen" den feb 9, 2012
Veldig gjennonført, pent, gode senger, helt rent, god service og supersentralt!
Beliggenhet.
Dette hotellet, The New York Helmsley Hotel, ligger i Midtown øst – Grand Central-området i New York, er forretningsvennlig og nær Chrysler-bygningen, FN-hovedkvarteret og New York offentlige bibliotek. Ikke langt unna finner man også Grand Central jernbanestasjon og Empire State Building.
Hotellfasiliteter.
Dette hotellet med forretningsvennlig profil har restaurant og bar/salong. Trådløs Internett-tilgang er tilgjengelig på fellesområdene (tilleggsavgifter tilkommer). Forretningsfasiliteter ved dette 3.5-stjerners hotellet inkluderer forretningssenter, små møterom og møte-/konferanserom. Gjesteparkering er begrenset og tilgjengelig etter først til mølla-prinsippet (mot en avgift). Rom for tilstelninger består av ballsal, konferanse-/møterom og selskapslokale. Personalet kan ordne med resepsjonstjenester, tur-/billettassistanse, bevertning ved arrangementer og forretningstjenester. Tilleggsfasiliteter inkluderer helsestudio, resepsjonsskranke og flerspråklig personale.
Gjesterom.
De 776 luftavkjølte gjesterommene på The New York Helmsley Hotel har safer og gratis aviser. Gjester kan se på betalte kabel-TV/parabol fjernsynskanaler. Alle rommene har skrivebord, faksmaskin og telefon med flere linjer med talepost. Høyhastighets trådløs Internett-tilgang (mot en avgift) tilbys. Badene har kombinert dusj/badekar, telefon, badekåper og sminkespeil. Andre fasiliteter er hårføner og strykejern/-brett. sengeoppredning, hypoallergenisk sengetøy og telefonvekking er fasiliteter som tilbys på forespørsel. Rengjøring tilbys daglig. Alle gjesterommene på The New York Helmsley Hotel er røykfrie.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
Dette hotellet tilbyr ingen tilgjengelighetsfasiliteter. Velg et annet hotell dersom du ønsker å bestille et rom med tilgjengelighetsfasiliteter.
Hotellet vil være under renovering fra 28. november 2011 til 15. mai 2012. Følgende områder vil bli berørt av dette:
Tiltak vil bli gjennomført for å redusere støy og forstyrrelser. Datoen for ferdigstillelse kan endres.
Denne informasjonen overstyrer all annen informasjon i beskrivelsen av dette hotellet som angår disse fasilitetene.
Leona's - This multi-level restaurant reopened in 2010 with a new name (in honor of the hotel's founder), decor (Art Deco meets modern), and menu (contemporary American cuisine with global influences). Signature dishes include Seared Diver Sea Scallops with Sweet Potatoes and White Chocolate Sauce. Open for buffet breakfast and à la carte breakfast, lunch, and dinner.
Harry's New York Bar - Guests enjoy wines by the glass and creative cocktails in this elegant lounge. "Light bites" on the bar menu include Mini Truffle Cheeseburgers and Crab Cake Sliders. Open from midday to late night.
In-room dining - Available during limited hours.
Open 24 hours a day, the complimentary fitness center provides free weights and cardio and strength-training machines. After your workout, enjoy a complimentary chilled bottle of water.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og de kan endres.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
"The Helmsley - et godt valg i New York"
Hotellet var helt perfekt for oss. Sentralt plassert på Manhattan - i nærheten av FN-bygningen. Kort vei til "alt" på Manhattan. Brukte subway'en til all transport - og kunne gå både helt syd og til nordligste delen av Central Park (Harlem). Bra service, god komfort. Bra størrelse på dobbeltrommet. Rom i 39 etasje ga lys og luft. Vi var veldig fornøyde […] de 9 dagene vi bodde der. Les mer
"Reddet vårt opphold i NY"
Vi hadde gjennom et reisebyrå booket oss inn for 7 netter på Milford Plaza ved Times Sq. Det var en katastrofe......forferdelige forhold. Vi er en familie på 4 og hadde booket stort rom med 2xqueensize beds. Det vi fikk var et et rom som var trangt, skittent, illeluktende med aircond. som ikke funket. Jeg satt oppe hele natten og forsøkte å finne et […] nytt alternativ. Løsningen ble hotels.com og Helmsley Hotell. For en kontrast!!!! Vi fikk et stort flott, rent rom med plass til alle oss 4 og våre kofferter. Beliggenhenten er flott, nært Grand Central, med mange gode restauranter omkring. Hotellet har ikke frokost, men det er lett å skaffe fra Starbucks, Pret a Manger eller andre som ligger like ved. OK service i resepsjonen, vakthold og ordna forhold. Anbefales! Les mer
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"Bra hotell til bra pris med sentral beliggenhet"
Veldig fornøyd
"Kjempe bra hotell - super beliggehet"
Tilbringte 10 netter på dette hotellet. Veldig fornøyd! Kjempe bra hotell til en rimlig pris. Betjeningen var hyggelig, og behjelpelige. Beliggenheten var helt perfekt. Kort gangavstand til Grand Central hvor Subwayene går hele tiden, hele døgnet. Rengjøringen var veldig bra. Har ikke noe negativt å si om hotellet.
"Flott hotell nær Grand Central og FN"
Bodde på New York Helmsley i 6 døgn. Vi ankom noe sent på kvelden, men ble godt mottatt og var innlosjert på et stort og fint rom i løpet av minutter. Vi hadde frokost innkludert i prisen og var svært fornøyd med den. I forhold til den pris vi betalte ble våre forventninger til hotellet mer enn oppfylt.
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"Service"
A nice hotel with very good service from all employees from outside the entrance to reception / concierge. A good experience
"Lite for pengene"
Hotellet ligger veldig sentralt til for et kort besøk i New York men prisen synes jeg ikke står i forhold til hva man burde forvente.Dessuten var hotellet under ombygging slik at hele inngangspartiet så ut som en byggeplass.Betjeningen og servicen var som alltid bra på denne type hotell i USA.
"It was OK but nothing more"
The best thing about the hotel was the location- only a 10-15 min. walk to Times sq. The central location also makes it a bit noisy. When ordering "king size bed", I had expected the beds comfort to be better. Bit old enterior, but roomsize OK. All in all an OK hotel for the prize, but not the greatest hotel I have ever stayed in.
"Et fint hotell med god service og sentral beliggenhet"
Jeg og min famile valgte dette hotellet ut i fra beliggenhet og pris, vi var da selvsagt litt spent på standarden på dette hotellet da prisen var rimelig og det var gangavstand til noen av New York`s beste butikker og severdigheter. Men dette hotellet innfridde på alle måter, anbefales på det sterkeste.
"Kan anbefales"
Meget bra beliggenhet i forhold til sentrale attraksjoner samtidig som det var rolig i området ved hotellet.
"New York Helmsley - Good price for Location"
The hotel is in a nice location, and clean enough but does not ressemble the pictures on the website we saw. It is undergoing renovations and I think the online pics were more of an impression of what it will be like. We were told we were given a room upgrade but I'd hate to have seen the room we would have had. That said the staff were very helpful […] and they gave us a late check out on the Sunday and it was perfectly acceptable, but not quite the luxury hotel we were expecting. Les mer
"helmsley midtown"
Very clean rooms, friendly staff. Close to it all
"Weekend at the Helmsley New York"
This was a first rate experience. The Hotel Staff clearly values your business and treats you as though you are a special guest.
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"Great location!"
The only thing we were not happy was there is no coffee machine or hot watering boiling kettle.
"great location and fast check in"
Great location near Grand Central and I got luck with and early morning check in
"Convenient Location, Clean but Dated & Pricey"
Stayed here for two wekday nights as the office is close by. The limited interaction I had with the service was very good. They did not however have the room with a king I had reserved but did offer to make one available the next night if I choose. The front was clean and attractive as were the hallways. I was on the 30th floor so there was minimal […] noise...but hey, it's New York. My room was clean but was dated. The dark green carpet had a few stains, the closet door had major gouges in it that had tried to be repaired and the wallpaper in areas was pulling away from the wall. The hair dryer didn't work. When you don't pack one because you know that one is provided that can be serious for some folks. In addition, you must pay for Interent access. A little odd to me since so many hotels not even as nice as this one offer this at no additional charge. I would say the stay was average yet the price was a little above average for the area on hotels[dot]com. If you are in a pinch due to occupancy in the area this hotel will do but I will be trying other hotels in the area before coming back to this one again. Les mer
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"Decent hotel, nothing special"
The Helmsley was good for New Year's at Times Square. The room was spacious, the service was decent, especially considering the number of people coming in, but I would likely stay in a more interesting area next time.
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"This place is a dump"
This place is a dump. We checked in to find a half consumed cookie in the corner, stains on the floor and bed, a bathtub that wouldn't drain and an absent housekeeping crew. Not ideal at all.
Good internet connections expensive and hard to access. In this day and age, internet should be included
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This is the second time l have stayed at this hotel and it was great, the only thing l would like too see is tea and coffee making items in the room but everything else was great.
"Great NYC Location But Trouble with the Front Desk"
We recently stayed at this hotel. We normally stay a few blocks over at the Grand Hyatt. We reserved a Premium King room which is one of the newly renovated rooms on Hotels.com and confirmed our reservation the night before. When we arrived we were checked-in by a woman named Pei who told us we had a Double bed room on a non-renovated floor I told her […] I did not believe that was correct and she was quite rude and let me know that I was incorrect and there were no Premium Rooms available. Thankfully I had a copy of my reservation in my luggage and took it out to show Pei. She refused to touch my paperwork and gave me a pen and told me to circle where it said the room we reserved was a Premium King. When I did as she instructed she took the paper and without saying anything walked away. She came back several minutes later, still not speaking to me and started working on the computer I interupted her and asked her if my room would be ready, without looking up from the computer she said we would be put into the Premium King, as I had reserved. She refused to speak to me after that, just handing us the room key and going back to the computer I really was surprised how rude she was. The Grand Hyatt go out of their way to be accomodating but we did not see this great attitude while checking in at the Helmsley. Les mer
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"The Helmsley Hotel- Close to Grand Central"
Rooms are older. Need to be updated. Heat never worked in our room. Maint. man said it was controlled by hotel and nothing that he could do. We froze at night. The housekeepers were very noisy, slamming doors, speaking loudly, etc. It didn't help that they used the room in between ours and our children as a supply room. I told the front desk when we […] checked out that the housekeepers were noisy and her reply was, "I know". Les mer
"The New York Helmsley Hotel, great!"
Great location, great service, great everything!
"Helmsley New York East 42nd St"
The check-in experience was not favorable. Despite a specific room type reservation thru hotels.com, the hotel tried to only provide a significantly downgraded room and bed-size. The manager worked it out and the room was quiet and clean. Furniture is cheap Colonial laminate and undersized. But given the proximity to midtown, at the right price, this […] is an ok place for short NYC stays. Les mer
"Helmsley great local with horrible staff"
We arrived at 8pm and were told our room wasn't clean. An hour later we were given the wrong room. All the while the staff was unpleasant and dismissive. The room was adequately clean, but not up to par with the name of the hotel. The rooms are more spacious than is expected in Manhattan. The cleaning staff returned multiple times before checkout time. Location […] is great, staff is bad. Les mer
"Helmsley Hotel 212 E 42st St NYC"
Great location. Close to Subway Trains, Starbucks, UN and within walking distance to all the NYC attractions.
"Mostly Great!"
The hotel was great, except for the minor issue that they weren't ready with my room until an hour after I got there...at 10:30 PM. The hotel itself is really beautiful and the room was definitely nice!
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"Comfortable and convenient"
Nice experience,staff was very pleasant and helpful and the room was very clean and quiet. The location was very close to subway.
"The New York Helmsley Hotel-very convenient"
Service good and clean. Very convenient to subway at Grand Central. The room we had, on top floor, with a nice view, could use a bit of a face lift. Rug looked a bit worn and there were cracks here and there (but they were painted over which showed that they tried to take care of it. Check in person accomodated us by moving us to a higher floor and […] it seemed very quiet despite being in a busy location. Also, it was nice to be on the east side of 42d street, because west side is noisier. Les mer
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"Good Location, Good Hotel"
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"Conveniently located but in real need of updating"
The hotel staff, including the bell staff, front desk and restaurant could not have been more courteous and accommodating. My overall impression was very positive and my only dissapointment was how dated the rooms were. I'm confident Starwood Hotels will renovate this property to a level one would expect from a Starwood property.
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Overall we had an excellent stay at your hotel but we had a couple of reservations. The lack of a coffee maker and refridgerator took some of the shine off the otherwise excellent room. We appreciate that these are difficult times but it is the little things that make the difference between average and special. The collapse of the black out curtain […] was a little painful but it could really have hurt a child. However the duty manager was very helpful. Many thanks for a nice break. Les mer
the room was quite worn. Carpet was very dirty. The street noise is awful and there was construction going on in the building next door with noise very noticeable in the room. It might be a very nice hotel but the room I had was not .
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"Helmsley Hotel New York"
Good value for money and location near to Grand Central Station. Friendly helpful staff . Would happily stay here again.
"Not bad. Not great."
The hotel is pretty old and could use a facelift. The place is very convenient to Grand Central Terminal. The room was clean but clearly very dated. The wardrobe that used to hold the old large tube-style TV was still in the room even though there was a flat screen TV mounted on the wall. So it was just a large useless cabinet that simply has a huge […] open space in the center of it. They should get rid of the cabinets as they get rid of the old tube TV's. There was no TV channel guide in the room. The doormen were very good about hailing taxis and greeting me coming and going. Room service breakfast was okay but pricey. The housekeepers were friendly and greeted me each day in the hallway. If you get a great rate, book it. Otherwise I honestly would not rush back but instead would look for a hotel that was newer or more recently renovated. Les mer
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