Hacienda Hotel & Conference Center LAX - El Segundo

Jeg valgte hotellet pga den nære beliggenheten til LAX, siden jeg bare skulle være under et døgn i byen i påvente av neste flight. Og hotellet ligger virkelig nærme flyplassen. De har også, som mange av de andre hotellene i nærheten, gratis shuttle service til og fra flyplassen. Veldig praktisk. Hotellet selv har sett bedre dager. Jeg fikk en sterk […] følelse av at lite hadde skjedd siden 70-tallet. Service og rengjøringen virket helt grei, men stedet kunne hatt godt av en liten ansiktsløftning. Man får vel det man betaler for, og prisen tatt i betraktning var det ingenting å klage på. Området er som man kan forvente så nærme en flyplass, men det er i alle fall masse burger og pizzarestauranter i gåavstand om man er sulten. Det er også en restaurant i hotellbygget, type diner, som serverte bra frokost. Les mer

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det var helt greit.. bra beliggenhet til LAX, men ikke dårlig til resten av byen

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Vi valgte dette hotellet , da vi bodde her for 4 år siden, og var fornøyd

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My friend and I stayed at Hacienda for two nights before flying out of LA. The hotel is located right next to LAX and with an early flight it was highly convenient (there can be massive traffic jams in LA). In addition it is also close to LA's nicest beach, Manhatten Beach. The rooms have decent standard, while the hallways looks more worn down. It's […] pretty good for a few nights! Les mer

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Check in and room service very good. The large atrium with fountains and green plants was accessible to all guests and created a relaxed athmosphere. The beds wasn't too good and the hotel could benefit from a makeup/makeover. But all in all a pleasant stay, will book again same pllace if applicable.

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Tok litt tid å få sjekket inn på hotellet.. Men rommene var greie for en natt bare. Bartenderen og baren var veldig koslig! :)

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Til tross for mye tull med feilregistrering på innsjekking, var personalet veldig behjelpelig til å rydde opp. Fikk oppgradering på 3 rom pga div. omstedighetene ved innsjekking. Et litt slitt hotell, men rent og OK. Hyggelig bar og restaurant. Airport shuttle fungerte utmerket. Ligger i "ingenmannsland" med svært lite å ta seg til uten å benytte taxi […] - kun 5-10 minutter med taxi til Manhatten Beach, som er en flott strand og en hyggelig liten bydel med masse butikker og restauranter. OBS!! Hotells.com nettsider er ikke oppdatert - Dette hotellet er røykfritt!! Les mer

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Looong way to the. Hotel room. Sloow elevators. Graeat breakfast. Bad showers. Nice bed and aircon

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good thing is it close to LAX airport. But it is not a 3-star level hotel, it is realy a 2.5 start if not a 2-star. bed is clean, but room smell badly, floor make noices, elevator is kind of weired, most facilities are old

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The hotel`s staff was friendly and helpful, but the condition of the room was aged. There is only one curtain in the room which makes the rooms dark, because if you pull it to one side, no other one, and the opposite side can clearly see you in the room. Bed was confy, and free internet access. There is a nice restaurant nearby : Sizzler. >>>>fantastic […] meals for good price (endless salad for 4.99$) Les mer

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This is a very cozy place to stay. Romantic setting, Very convenient for food, Mall up the street, Grocery store across the street with 24 hour Starbucks. No need for a rental car.

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Great stay

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Hotel was older but maintained fine. Parking was not free but at least was linked to room key. Had some difficulty where we would call the front desk for sufficient towels and they would contact housekeeping, but towels would never be delivered (happened twice). Beds were definitely well-used and a little uncomfortable. But overall the room was worth […] the money we paid for it, and it was just a block from the office where we needed to be. Also, very convenient location to get to the beach, and several good restaurants close by. Les mer

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The hotel location is very close the LAX Airport. The hotel room condition is very run down, sign of rotten wood and rusty metal.

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Reception desk handed me keys for rooms already occupied twice in a row, before giving me a room with a broken TV, stained bed, stained ceiling. Not to mention the full hotel parking lot. I will never stay at this hotel again. If you want to have a enjoyable and memorable stay in LA, don't go to this hotel.

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Terrible service, rooms smell, nothing like it's pictures

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We booked a room with two double beds and were given a single queen. At 10 pm it took an hour for the front staff to correct this mistake and they were hardly apologetic. The room was dingy and not very well cleaned - there was a used tissue on the floor of the washroom. I would never stay here again.

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I gave this an overall score of 3 ONLY because of the gated parking. Otherwise, it would have been a 2. The service man at the front desk was very pleasant and when I called for an extra blanket, it arrived right away. However, I needed an extra blanket due to the heating unit not working in my room. The shower smelled like a dog had been in there and […] the water did not drain too great as it was almost ankle level as I showered. It just had the feel of a roadside motel if you ask me. I was definitely un impressed. Probably the best thing about the hotel is the location. It is not far from the airport, it's in a industrial area and free from "rift raft". Les mer

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Staff, friendly. Room service quick, food fine. Menu offerings to be desired. Room was a disappointment. Bed was clean and comfortable. Rest of the room was very old and tired. Lampshades were falling apart, lighting very poor, could not open the drapes in the room more than 3" to let light in. TV cable kept coming out, had to turn tv on and off by […] hand, remote would not work Les mer

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Regular airport pickup service (nice driver) Clean room ( nice front desk clerks) Bar and restaurant fun and entertaining atmosphere ( wonderful staff) I will stay there at least 2/3 a month

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I had to stay overnight in L.A. to take an exam, chose this hotel as it was close to exam center and cheap and i guess you get what you pay for, an uneasy night that was not helped by the constant sound of running water in the ceiling or the rattling of the AC unit.

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Location is awesome, all types of food shopping banks airport pretty much in walking distance. Room is another story, ceiling was cracking from water stains windows need a update as well as carpet bathrooms and hallways. If that gets done it'll be the best hotel for a great price in the area.

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Too spread out, creating long walks. Charge for parking. Inaccurate directions to rooms, and confusing room numbers. Incorrect information regarding the restaurant. I will not be staying there on my next trip to LA. The only good thing I have report is their Lost and Found people who handled an inquiry for me in a very professional and caring manne […] r. Les mer

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Overall it was a decent place to stay if you just need a place to sleep. But beware of unwanted wake up calls. We stayed 3 nights and at 6am the first morning we got a wake up call we never asked for. We brushed it off and said it was probably the previous guest. We called the operator and were assured that it was cancelled. 6am second morning lo and […] behold another wake up call. We were livid, so I called the operator and the manager. They apologized and assured me it would be cancelled. I even went to the front desk to speak face to face with a manager. She apologized again and sent up free breakfast vouchers. That night we had a message. I checked the phone and there was no message but again there was a 6am wake up call scheduled. I called the operator and the night manager. They AGAIN apologized. I gave them an hour to get it cancelled. It never was. I had to mess with the phone options to figure out how to cancel the last one myself. When I called the "corporate office" number that was given to me I got the hotel and spoke with another manager. She explained that some kinds of wake up calls are set up in the room and no one else can see them and have to be cancelled in the room. I dont understand why out of everyone I spoke with during my stay could have explained that or given guests some kind of warning. Les mer

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The hotel was convenient since I was attending a conference there. The air conditioning did not really work in the room and so I needed to keep the window open. There is a lot of outside noise that travels into the room, and a constant humming noise throughout the hotel. I have a hard time sleeping with noise - this is the main reason I ranked it a […] 2 in terms of Comfort. Les mer

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Exposed wires, bathtub had black "backed up" gunk in it, no security locks on doors, old decor.

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Location is great. Took as almost 45 minutes to be picked up from airport. All other hotels seemed to have more vans available. The room was old. Needs restoring. Person at counter really friendly. Ralps supermarket across the street is great.

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This hotel is falling apart and needs to be either torn down or completely re-done. The staff was friendly and that was about all.

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Have stayed at the Hacienda since 1980 so I was disappointed with my stay. Sadly it's always the little things you remember - the TV remote did not work (Yes. it had batteries.), the bedside lamp had no switch and could not be used (it had been broken off), and the standard lamp in the corner of the room would not work at all. But I will persist - this […] is good hotel! Les mer

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I really enjoy the Hacienda Hotel. This is the only hotel that I have made a point to stay at again. It offers quite a bit for a great price. The only thing I was disappointed with this time was I booked a king-sized bed and there was no refrigerator like in the queen-sized bed rooms. I figure if I am paying more for a supposedly better room, it should […] still have the same amenities as the other rooms, plus more (i.e., the larger bed). Other than that, I was very happy with my stay and would definitely stay again. Les mer

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I have stayed once before and this time they put me in the south tower. It was much nicer (which isn't really saying much) but the hotel is clean, close to LAX, and closer to food and amenities if you need anything. I stay here when I have early flights the next morning and all I can say is that it is what it is and I want to pay for an inexpensive […] hotel because all I need is a clean bed and a safe nights sleep. That is what you will get. Les mer

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A hotel with good location near to LAX airport, BUT service at front desk was YUCK!!! At first we plan to stay for 1 night BUT due to plan changing therefore we booked additional 1 night, it mean there 2 booking and both under my hubby name, my hubby was using his English name which is not appear in his passport, 1st night checked in was fine BUT the […] next day morning when we go to the front desk and told them we have another booking for the 2nd night and shown them the confirmation number from Hotel.com, they kept insist due to the name difference from the passport they can't let us check in for the 2nd night, when my hubby shown them the credit card that he used for the booking, the ridiculous answer from them :- "IT CAN BE THE FAULT CARD" and insist my hubby to call hotel.com to chance the name as per passport. That the worst experience we have. We will definitely not to go back and stay in the near future. Les mer

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Good place to stay. Really liked it))) thank you!!!

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Not sure what the other reviews are talking about. The rooms are very clean and mine didn't smell moldy or musty. The hotel is stretched out in a very bizarre fashion, but I think it added to its charm. The staff was very friendly and responded to my requests immediately. The only complaint I would have is for some reason my phone kept ringing at 4:00 […] AM for a wake up call that we didn't request. Les mer

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The lobby is the nicest thing about the hotel. We were there 2 nites and had to switch rooms after the first nite because the noise above our room from the room over us was extremely loud. They were just walking on the floor and it sounded like a truck. And the airplanes flying over were very loud. After we changed rooms the next day we were on the […] top floor and the room was dirty and again the noise from the planes was horrible. Then the hotel has only one choice for ventilation, and the hotel chooses it so you have no control for your room. If you want heat or air conditioning, you have no choice, it's whatever the hotel chooses. The nite we were there they had heat and it was very hot in our room and when we tried opening the window, the screens were do filthy, it would have been like breathing pollution dust. The hotel was built in the 50's and I don't think anything has ever been done to upgrade it. Les mer

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Right from the beginning of check-in, I was not impressed with this hotel. The hotel receptionist was in no way pleasant, in fact she was quite rude ~ very short with remarks and not welcoming at all. She seemed to be much more interested in the conversation she was having with a co-worker. There was peeling plaster from one of the walls in our room, […] and the beds were not comfortable at all. The only good thing about this hotel is it's location ~ close to airport, shopping, beach. Needless to say, I'm sure I can find a better hotel in this area in which to stay. Even the price of our stay was not worth it! Les mer

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I had to change rooms as front door lock did not work. When I informed the front desk they acted like I did not know how to use the lock until security confirmed. Then the TV & wifi did not work. When I switched rooms again the bathroom was already flooded & the front desk mentioned they heard as the room underneath me complained of water dripping. […] I tired the hotel twice cause its a good location but they failed miserably both times. Les mer

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