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Anmeldt av en hotels.com-gjest den nov 28, 2011
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Anmeldt av en hotels.com-gjest den jul 16, 2011
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
"Nice hotel, good location, rooms updated"
Parking is HORRENDOUS! Dried vomit down side of bed and on side of nightstand. Bathroom could have been cleaner. Cheap metal folding chairs were the "patio furniture." Parking area poorly lit. Housekeeping began knocking on door at 9 am on Sun morning. Front desk began phoning at 10:55 am. (We had asked for a later checkout time because we were […] at an event until late into the pm... They said no problem... No extra charge. I don't know what happened there... Not a bad hotel, nice updates. Needs a deep cleaning, better & more parking, more considerate staff & more secutity. Was generally nice, Les mer
"Good location for visiting University and Museums"
The staff are all helpful. All scene around are beautiful. The George Eastman House and the Science Musuem nearby are the places should not be missed.
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The hotel desperately needs an update- the decor is really outdated, the carpeting is worn, and the caulking in the bathroom could be redone. But the bed was clean and comfortable and the neighborhood is nice. It's within walking distance of several restaurants and it is a good neighborhood to take a walk and unwind. I read in another review that there […] was no parking available, but the hotel does have a fairly large parking lot. If there was another hotel in the neighborhood at a similar price, I'd probably stay elsewhere. But I prefer staying here than out near the airport. Les mer
"nice hotel in great neighborhood"
This hotel isn't on a freeway, in downtown or near the airport, but in a great neighborhood with grand homes from the George Eastman era (Eastman was founder of Eastman Kodak and philanthropist for whom the Eastman School of Music at the University of Rochester is named). What a wonderful neighborhood to go for walks in, and some decent food nearby […] too. The hotel is fairly large, not a chain, has a nice bar for evening discussions and decent wines. Hotel is nothing too fancy, but good service, comfortable rooms and amenities, and I will stay there again. Les mer
"Strathallan Hotel in Rochester, NY."
A nicely appointed, but not luxurious, mid-size hotel in a very classy residential neighbourhood of East Rochester. It has some very helpful reception desk staff who are quite prepared to print off directional aids to some of the top tourist sites and restaurants. Very close to George Eastman Estate and Rochester Museum and Science Center, two of the […] best sites. Avoid having meals in the hotel, since there are great alternatives only 5 minutes away by car. Les mer
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"Common"
Eh nice room a Flat screen in both living room and bedroom. didnt stay long enough to really grade the service.
"Gem in downtown night club/art district"
Excellent hotel, afforable centrally located in downtown art area. Very much enjoyed our stay.
"Great location - poor service"
When we arrived the staff couldn't find our reservation, so they upgraded us to a big room with two bedrooms and two bathrooms. That was great! But when we asked for extra linnen and a ironing board, they didn't provide this - despite the fact that we called them at front desk to remind them. They seemed slightly dis-organized at front desk.
"Strathallan, great neighborhood and location"
Overall my stay was pleasant. The staff was great, the room was neat and clean. The hotel could use to be freshened up a bit, but I undertand the property is for sale and remodeling was put on hold. This has been the standard in Rochester for many years and hope it is for many years to come...
"Great hotel in Park Avenue area, Rochester NY"
The location of this hotel as well as the size and cleanningness of the room make it a smart choice if you're in Rochester for a short stay. The only thing that didn't work was the Internet connection (we were staying at the 5th floor). Other than that, our stay at this hotel was great. Would definitely stay again.
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"Would definitely stay there again"
I was on the 5th floor and the 7th floor and above seem to be fully renovated and beautiful. My room was comfortable and very large. Not a luxury accommodation but worth the price. Only drawback is noise travels easily between rooms so when my next door neighbor decided to watch TV at 5 AM, I could hear it much too clearly! Lovely location, restaurant […] is pricy but delicious food and the jazz bar has great music starting at 8. Les mer
"Great hotel, nice room, service was okay"
This hotel is a wonderful hotel if you book a deluxe room- it was huge, rennovated and wonderful; however, the front desk staff weren't as wonderful. I had some mix ups with the reservations and it turns out I was double charged. In trying to fix this issue the front desk staff were not at all helpful. Also check out is at 11:00am and they are sticklers […] about this. I left my room at 11:15 and had received a knock on the door from housekeeping and a phone call from the front desk. When leaving I said the wrong room number and was met with a lot of attitude from the receptionist. I loved the hotel, the location; however, I was disappointed by the staff. I'm not a picky hotel person either and not hard to please but in this case I was frustrated with the service. Les mer
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"Strathallan"
Unfortunely our room overlooked the dumpster, and we were right next to the elevator shaft which was disturbing. Room service screwed up our order and delivered only one breakfast.
"Needs some TLC"
I loved the location, but the rooms really need some TLC. Very outdated and not in a charming way! We had been told that remodeling and updating had been done recently, but not in the rooms that's for sure.
"Good location"
Strathallan is in need of some upgrades. Little things--worn carpets, dead batteries in remote, not enough outlets for 2 lamps and a clock near the bed, queen bed instead of king. Hotel was clean and people seemed friendly--I did not interact with staff very much to judge.
"Nice location, quality is fair"
Beautiful area within walking distance of museums. Furnishings and bathroom are very dated, but fairly comfortable and clean. No newspaper in the a.m., have to valet or park on the street (safe neighborhood). Worth staying at if you want something different than the typical chain hotel. Good, free internet access.
"Older Hotel with Good Location"
Hotel was in a great location for me and the wedding I was attending. Room and furnishings look a bit dated. Bathroom was small but clean. Hotel is in the middle or renovating some rooms - mine was not one of them. I did get the chance to see one of the renovated rooms - nice. Front desk staff was helpful.
"nice older hotel"
we only stayed a short period, were part of a large wedding, they seemed to handle details well...clean even smaller less expensive rooms had fridge, microwave coffee pots and coffee
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"Needs A Renovation"
I stayed in this hotel for Memorial Day with my spouse and two babies. We got a suite so that we could separate our sleeping areas and have a kitchen. This is a great feature! The staff was very friendly but understaffed when we checked in. Parking is terrible, underlit, with most spots taken by restaurant guests at night. Traffic on East Ave can be […] bad at night with all the bars and the hotel isn't as close as I'd like to a major highway. Towels and sheets smelled clean but pillows and couch seemed old. The bed seemed to sag at the head so you kind of felt upside down. Pot smell in the hallway and weekend parties in the opposing suites and bar downstairs means this hotel is attracting the partier/business crowd. Not the best place for families. Overall the hotel is in desperate need of an update. Water is extremely hard and shower head only came up 5 feet so I had to duck down to try to rinse the soap from my hair, a futile effort with all the minerals. Restaurant service on the fancy side. Breakfast and certain appetizers are out of this world good and deserved of a proper chef but the three poultry main courses we tried were cooked wrong, seasoned wrong, and paired with sides which didn't seem to make any sense. Chef is trying too hard to be fancy or creative but gets the basic dishes spot on. You have to expect perfection at the prices they charge. Hotel was stingy with the essentials such as towels and toilet paper. Didn't seem to be a working fan in our bathroom which means we had to rely on opening windows. Overall, I might go back if I got another great price from Hotels.com since the suite worked out great but I would be happier finding something a bit more modern. If you're single and want a lively bar to meet people at while in the lovely city of Rochester, this place is what you want. Les mer
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