La Quinta Inn & Suites St. Albans - St. Albans

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very good

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As soon as we walked into the hotel, we were hit with the smell of cigarette smoke. There are supposed to be only 7smoking rooms, isolated to one side of the hotel, but on both the second and third floor, I could smell the smoke. We moved our room once, hoping for respite, but both rooms smelled of smoke. The second room had cigarette ashes in the heater. […] We slept with the window open and left the next day with a full refund from hotels.com. Les mer

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Staff was quick and friendly. The room was very clean.The bed was comfortable. Decent breakfast.

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Hotel staff was pleasant and helpful. The rooms were clean and appropriately stocked. Decent location right off the interstate and only a couple of miles from downtown. The fitness room is pretty small and only has three aerobic machines, but was clean. Breakfast had a nice variety of continental selections. They were also right on top of snow removal. […] I'd stay here again. Les mer

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Was a little disappointed in the security. Photo ID not required upon check in, and doors in back of hotel (in parking lot) were not locked. No card was needed for entry. Could just walk right in. Fortunately all I needed was internet, a bed, a tv, and a shower, so it met my requirements.

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Always a nice stay. However, a family should be prepared for smaller rooms, only doubles no queens, connecting rooms or suites.

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I would have given this hotel all 5's for ratings if it weren't for a few very minor issues. "Condition or maintenance of the hotel" was given a 4 instead of a 5 because the bathroom door didn't latch or lock closed. It wasn't a big deal, just something that should have worked. Also , the overall temperature in this facility is far too warm. This was […] the second weekend in a row I stayed there, and both times we had the room heater turned off yet still had to sleep with the window open (in December) in order to not be hot and stuffy. "Surrounding neighborhood" was given a 4 instead of a 5 because there's just nothing around -- but that's a factor of the area -- nothing the hotel can do about that. Other than that, this is a fine hotel -- clean, comfortable and friendly -- and I would have no problem at all staying there again. Les mer

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wonderful

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Nice helpful staff.

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stayed here for an overnight stop on the way to montreal. very friendly receptionist, clean and quiet room. breakfast selection could have been a little better

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Everything was great. We were upgraded to a king suite.

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We had a wonderful experience. We stopped midway on our way to Canada, got in late and received great service from check in to check out. Very comfortable beds with everything we needed to get a good night's sleep and get up and head out the next day with a great breakfast included.

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The room was quiet, clean, and large. It had a large TV, microwave, and fridge, which were clean and very helpful. The staff was very friendly and helpful.

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The location suited our family visit to Fairfax and ST. Albans. We were pleasantly suprised with the quality of the motel as this was our frist visit to the area.

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waffel maker needed to be changed everyone trying to make waffels had to try and scrape of the partly burned waffel. breakfast time was from 6:30 till 9:30 how ever between 6 o'clock and 6:30 twi snall mini vans with mexican workers would show up for breakfast and whem we would go down for breakfast at 6:30 thay would get back in there mini van and […] leave,all of the time leaving no or very little fruit Les mer

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Bathroom wallpaper peeling over shower enclosure. Beds comfortable. Climate control worked fine. Coffee-maker basket missing - replaced immediately upon notification.

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Another excellent stay overnight. We're hoping to stay here again when the restaurant & gas station next door are completed.

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I travel for business and usually stay at Hamptons or Holiday Inns so this should be comparable. The breakfast food selection was poor. My room was not really cleaned for 3 days. They put in fresh towels, pulled the sheets back up - did not make the bed and didn't even empty the garbage. Water pressure in shower was so bad I bought my own shower head […] and installed it to try to make it better. Overall I would stay here if you need to be in this location, but don't go out of your way. Les mer

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Hot humid summer day, get to room, hot and stifling, AC turned on as we entered room, 20 minutes later, it shut off. When we moved to see what was happening, it came back on. Went to desk and reported problem. Stated on motion timer with door, would send up maintance. Maintance showed up promptly and explained working properly. Every 20 minutes all […] night had to make some type of motion to keep it working. During night room would become unbearable while sleeping and would have to get up and trigger motion sensors to make it at least bearable for period of time. Les mer

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The physical plant of the place seemed "iffy." Lots of creaking in the floors.

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The hotel was acceptable and convenient, but the bed and pillows were not very comfortable. It seemed like a low quality bed, which was somewhat unacceptable given the high price of the room

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We were in need of a place to stay and this fit the bill! No frills, but good size room and comfy bed.

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The stay was fine. My only complaint was no VCR, or movies available. No TV selection what so ever. Just basic cable. and nothing in town to choose from, so basically on a Saturday and Sunday night you have absolutly notahing to do or watch. If they are not going to offer you anything but basic cable, at least have a dvd player or let you know ahead […] of time so you can bring a lap top or one with you to watch your own movies. very disappointing! Les mer

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Very good hotel, meets all the travelers needs and is ideally located. I will stay here every time I travel to St. Albans, VT.

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Hotel bed was very comfortable and room was large and clean.

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The hotel staff is ever so friendly and helpful. The rooms are comfortable and the mattresses are heavenly. Roomsare a bit small but I love this hotel. The hotel is directly off the highway so this makes it very convenient for travellers. Love this place!

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Great hotel, very friendly service

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I understand the Hotel is a little older however, the sheets for being a smoke free room, the sheets did not smell clean and fresh.

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Nice and clean hotel. No surprises, which is what you want from a chain hotel. Nice and helpful staff.

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This hotel was perfectly located for our needs. Right between Burlington and the Canadian border! Nothing fancy, but it's right off the main highway and very convenient!

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The hotel was fine. We'll be staying there again next time we visit our son. No complaints at all.

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We loved our stay. The beds were cozy and the showers hot. I loved having a fridge in my room and a microwave. The little window with the chair was great for morning writing. The staff was friendly. My only complaint the art was a little boring. I wish you would add some color to the decor.

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The blankets were all stained (wine? blood?), so I kicked them all off and was cold. There were hairs in the shower. Yech.

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