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Beliggenhet.
DoubleTree by Hilton Austin ligger i Nordlige sentrale Austin-området i Austin, i nærheten av Elisabet Ney-museet, Norris Conference Centers og Shoal Creek Hike and Bike North End. Andre severdigheter i området er LBJ Presidential Library og University of Texas at Austin.
Hotellfasiliteter.
DoubleTree by Hilton Austin har spabadekar, treningsstudio og sesongbasert utendørsbasseng. Det er gratis tilgang til trådløst Internett på fellesområdene. Forretningsfasiliteter ved dette 3,5-stjerners hotellet inkluderer forretningssenter og audiovisuelt utstyr. Spisealternativene på dette hotellet med miljøvennlig profil består av restaurant og bar/salong. Personalet kan ordne med bevertning ved arrangementer og forretningstjenester. Andre fasiliteter er gavebutikk/kiosk, gratis aviser i resepsjonen og roomservice på fastsatte tidspunkter. Gjesteparkering er tilgjengelig mot en avgift.
Gjesterom.
De 350 gjesterommene med luftkondisjonering på DoubleTree by Hilton Austin har dokkingstasjon for MP3 og safe. Rommene har flatskjerm-TV med kabel-TV med filmkanaler og betal-TV. Alle rommene har skrivebord og telefon med flere linjer med talepost. Gratis høyhastighets trådløs og kabelbasert Internett-tilgang tilbys. Badene har hårføner og gratis toalettartikler. Andre fasiliteter er kaffetrakter/tekoker og strykejern/-brett. I tillegg tilbys det rengjøring daglig, og fasiliteter som er tilgjengelige på forespørsel, er telefonvekking.
Anmeldt av en hotels.com-gjest den apr 10, 2012
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Anmeldt av en hotels.com-gjest den mar 20, 2012
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"Sentralt hotell downtown Austin"Anmeldt av Annik B av "Oslo" den feb 8, 2012
Wow! Dette hotellet har alt man kan drømme om. Ligger midt i smørøyet, har et eksklusivt preg og er alikevel koselig. Anbefales på det sterkeste!
Anmeldt av en hotels.com-gjest den nov 11, 2011
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Anmeldt av en hotels.com-gjest den okt 19, 2011
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
**Det kan hende at disse fasilitetene kun er tilgjengelige i noen av rommene eller enhetene. For noen av fasilitetene kan det bli ilagt tilleggsgebyr.
Et grønt/bærekraftig hotell - selvsertifisert
Dette hotellet har utført en egenvurdering, også kalt selvsertifisering, av sine bærekraftige praksiser innen turisme gjennom Green Key Eco-Rating Program. De har med andre ord gått inn for å forstå hvordan de påvirker ett eller flere av følgende faktorer: miljøet, fellesskapet, den kulturelle arven, den lokale økonomien. Hotellets påstander har ikke blitt uavhengig verifisert av et annet selskap, eller av et tredjeparts sertifiseringsprogram.
DoubleTree by Hilton Austin har restaurant. Romservice (på fastsatte tidspunkter) er tilgjengelig.
Det finnes sesongbasert utendørsbasseng og spabadekar på hotellets område. Andre fritidsfasiliteter er treningsstudio.
Fritidsaktivitetene som er oppført nedenfor, er tilgjengelige enten på hotellet eller i nærområdet. Avgifter kan tilkomme.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og de kan endres.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
"Rachel's Wedding"
Very enjoyable
"little help from employees ."
The stay was fine..Parking was difficult in leveled parking garage...keys were more difficult than slides we thought...The vending machines and front desk were out of water...couldnt use the baggage cart unless we wanted to have a hop to do our luggage. Bed was comfortable...but room lacked the amenaties we have become accustomed to for the price..no […] microwave and had to have refrigerator brought to the room Les mer
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"Reasonably price hotel--no problems"
Everything went as planned.
Clean, comfortable room off interstate highway, but quiet.
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Tricky to get to because of the mix-master but well worth the trouble. First rate service, fantastic restaurants surrounding property within walking distance. Safe neighborhood.
"One night"
Simply delightful.
Very nice place to stay, 2nd. time there, will return. Pillows were like heaven
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"DoubleTree Austin"
I and my accompanying guests were a little shocked that there was no complimentary coffee in the lobby. A couple of us would frequently awake before the others in our rooms and wanted coffee at a location that would not disturb our companions. Not only was the first cup expensive ($2) but you also had to pay for the refills. Short of the linen nothing […] in this hotel seemed to be complimentary. Les mer
"DOUBLETREE BY HILTON-AUSTIN"
Very pretty hotel from outside. Had late arrival and A/C unit wasn't working. Hotel staff were excellent in getting us another room. After midnight noise level on 3rd floor was off the chart. Had to have Security come up and check things out. Slamming doors, yelling in halls, etc. Thinking the walls were pretty thin; or we wouldn't have had as much […] trouble from room-next-door noise. Thought these were kids making noise; come to find out, it was adults. Overall, would recommend hotel to maybe a younger age group of people. Les mer
"Awesome"
Front desk staff very helpful and polite
"Good stay!"
I like the Double Tree. Its a good value and a great atmosphere. The staff is great. You can sleep easy here!
"Nice hotel, a little out of the way"
The DT Austin is a nice hotel with good amenities located on the side of a network of highways with very little within walking distance. This is fairly common though to Austin.
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"Good Value"
The hotel is older but is maintained at a decent level for a business traveler. The bar is less than adequate but its location is near decent chain restuuants.r
"Doubletree Hotel Austin I-35 and 290"
Although the neighborhood around this hotel is not great, I feel safe and have always enjoyed my stays at this hotel. It is clean and they always accomodate my needs.
"Double Tree-Austin"
Very nice Hotel. Did not have free Wi Fi in the rooms. had to pay extra. This was disappointing as other DT hotel's offer Free Wi Fi.
"scared to leave my room"
In the hallway a group of thugs gathered around 10pm and lingered in and out of rooms for several hours. Their language was off and my 12 yr old daughter and I were scared to go down to the lobby for a cookie. Instead I put a towel under the door to hide the light coming from our room and we kept our television very low. This area is a transient area, […] we stayed at another hotel nearby the night before and thought if we paid a premium price we might be safer. We were wrong. move up to the Domain area and drive. This is not safe and not one hotel personnel patrolled the halls to make sure the guests were comfortable and the halls were safe. Very disappointed in the price I paid. Les mer
Thanks for taking the time to write about your recent experience, I was disappointed to read that your stay was not perfect. Please know that the safety and security of our guests and ensuring that we have an environment that allows our guests to get a good night’s sleep is of paramount importance to our hotel. We do have dedicated security at the hotel and make very frequent patrols of the guestroom corridors to ensure that noise is kept to a minimum. While we always try to avoid situations where excessive noise is occurring but when noise complaints are reported, we do act very swiftly to ensure that the impact on our guests is kept to an absolute minimum. I can say with complete confidence that what you experienced at the hotel is definitely the exception and not the rule but nevertheless I am truly sorry that your stay was impacted in this manner. Best Regards,
Ett svar fra DoubleTree by Hilton Austin"Pass this one over"
I'm a big Hilton fan, but this place needs a facelift badly. Dark, creepy parking garage that they charge you to park in and you walk a loooooong time to get into hotel (surrounding hotels do not charge for parking), INTERNET/PHONE CONNECTIVITY IS TERRIBLE ... you cannot get any work done in room. Tons of other lower-priced options within a mile at […] better quality. Les mer
Thanks for taking the time to write, you feedback is very valuable and greatly appreciated. I was disappointed to read that we did not fully meet your expectations. We do try to be very transparent with regards to our parking charge and to this end, it is prominently displayed on our website and other collateral. It sounds like you might have been surprised by it and I am very sorry if that is the case. Although we do have a charge, the covered garage is certainly a benefit during the very hot Texas summers and the occasional “cold snap” during the winter. Our guests also enjoy that it can be accessed from each guestroom floor without having to go through the lobby. Internet connectivity is an area that we are constantly looking at. We analyze bandwidth utilization each month and make changes to the speed of our system accordingly. Based on continued surges in demand for additional bandwidth, we are installing a very fast 50mbps internet circuit during the first week of February, 2012. Once complete, we are confident that we will be able to deliver a truly extraordinary high speed internet experience to our guests on a very consistent basis. Once again, thank for the feedback and taking the time to write. Best Regards,
Ett svar fra DoubleTree by Hilton Austin"loved it"
loved my stay - great place - awesome service
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"Great Value, Easy Drive to UT, Sites"
While the hotel is not in the best neighborhood, it is an easy drive to all the sites Austin has to offer. Value was terrific making our stay very affordable. Our room was clean, linens were super comfortable but the ac was broken--thank goodness for the cool weather. Interior verandas run all the way around rooms facing the interior courtyard (lovely […] w/ pool, hot tub, gardens) so having fresh air is not an option due to security. Johanna at the front desk was the best ever! Helpful, cheerful, knowledgeable. Les mer
"The Double Tree by Hilton Austin"
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"Double Tree by Hilton, Austin"
I had a fantastic stay at the Double Tree. The address listed took us to an incorrect location, but we saw it across I-35. Other than having difficulty originally finding the hotel, I would absolutely recommend others stay there.
"Breakfast"
I prepeyed for breakfast and parking . Breakfast was horrible !!! Even milk for coffe was spoiled! Parking was free
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Only issue was the poor quality of sheets on the bed. Overall the hotel was a great value. Will stay here again.
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"Double Tree by Hilton in Austin"
I love the DT but my only complaint was there was no fan and that you had to pay for WiFi and the shuttle service only goes up to two miles..... super 8 had both of these for free and a fan. Besides that... the service was amazing! So friendly!
Very nice hotel. Room were very clean, quite area and location. Excellent Service.....Only disadvantage no refrigerator
"Not as nice as expected"
We stayed at this hotel for our anniversary. With the Doubletree name we expected the hotel to be nicer than it was. The parking garage leaked from the rain and puddles were everywhere. We had to dodge the rain coming through the garage floors to get to the elevator. The room did not seem to cool down like it should and the power went out a few times. […] The TV was old. The tile in the bathroom was cracked and could tell where repairs and caulking had once been done. The pillows were very flat. Not a horrible hotel, but expected a little more for what we paid. Les mer
"parking issue"
There was apparently a party hosted at the hotel when we stayed and after Sat night dinner we headed back to the hotel to realize we didn't have a parking place and had to park our car in the grass right by the feeder road. Stressful situation, but we had our parking deducted from our charges.
paying extra for parking the only negative
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"Double Tree, great room, great location"
Nice and quiet, away from downtown, yet close enough to cab it. The beds were great. We had a Pure room. Highly recommend if you have allergies. Would love to go back and use the amenities. ie. Pool and lounge area. Very nice place for the money.
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"Double Tree Review"
The hotel was wonderful, i enjoyed all three nights I was there. it is right next to the freeway, so finding it wasnt a big deal, the rooms were very comfortable. i asked the front desk attendent if he could put us in a room on one of the upper floors, which he did. 5th floor, the view to the pool was excellent.Only downside (which wasnt too big a deal) […] was that the parking fee is charged seperately. All in all, my money was well spent there and i would definately stay there again if given the opportunity. Les mer
"Needs to be updated"
For the price of the hotel per night, it should be upgraded. The room had a musty mildew smell like stale cigarettes. And we had a non-smoking room. The television was outdated and the remote didn't work, and when asked frontdesk to replace batteries they never came. Very disappointed...
Thanks for taking the time to write about your recent experience at the Doubletree by Hilton Austin. We sincerely appreciate the feedback. You have my most sincere apologies that your room had an odor and replacement batteries were not provided for the remote. I take full and complete responsibility for this and I want to assure that I will be personally following up to ensure we have learned from your experience. I am happy to report that we are in the process of upgrading our televisions to 42”flatscreen LCD’s with a full line of HD programming, we hope to have this completed in the next couple of months. Your complete satisfaction is very important to me. Again, thank you for the feedback and please accept my most sincere apologies that your stay was not flawless.
Ett svar fra DoubleTree by Hilton AustinGjesten har ikke gitt noen kommentar.
"The Doubletree Hotel, Austin, TX"
Stayed here in late August 2011. Love this hotel! Rooms are always clean, and bed is comfortable. Room size is sufficient. lOVE THE BATHROOMS!! Had a room with balcony this stay, overlooking the pool and courtyard. Will definetely stay again. Great bargain for your dollar! Only complaint, from some co-workers, can be kind of noisy, meaninag, you can […] hear a lot going on outside of your room. Never bothered me, I'm a heavy sleeper Les mer
"Doubletree in Austin, Texas"
We were very tired after a long day of travel and unpacking our sons furniture in his new apartment. Check in went smooth. Cookies were fresh and good. wish we had some cold milk to go with them. Beds were very comfortable, room was quiet and cool, and dark breakfast great. Only surprise was the $8.00 per vehicle to park and wished I could have taken […] a swim and soak in hot tub but it was late. closed at ten. Les mer
"room condition"
This was obviously not a new hotel but the condition was even less than new. There were obvious signs of moisture damage and evidence of mold. I requested maintenance of a leaky toilet and even though there is a severe water shortage no repair was done. Only cosmetic upgrades were done to the hotel without trueIy addressing damage and condition. I was […] to be charged for wireless service per device as opposed to wireless for the room. Les mer
Thank you for taking the time to share your feedback regarding your recent stay. All aspects of the hotel experience are very important to us – great service and great product and I was very disappointed to read that we did not meet your expectations with regards to the product. There is no excuse that can be made for a room that had moisture damage and the fact that you did not receive follow up form our maintenance department. I would like to think that what you experienced was the exception and not the norm as we typically get very positive reviews from our customers. I would welcome the opportunity to discuss your stay in further detail and explore how we can regain your trust in us. I would encourage you to reach out to me personally by phone or e-mail. Again, please accept my most sincere apologies and my assurance that I take this commentary very seriously and will be following up on it.
Ett svar fra DoubleTree by Hilton Austin"Fantastic!!!"
I highly recommend this hotel. We will start staying here everytime we visit our son.
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