Wyndham Garden Hotel - Buffalo Grove - Buffalo Grove

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I really like the hotel but I was disappointed with my room service cleanup.....who ever clean my room should have noticed that I used coffee and clean up the coffee machine or left me replacements for the next day. They didn't, which is just being lazy on their part. No breakfast included with the hotel, however they do have one available for a few […] extra dollars available. Les mer

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The furnishings in my room were pretty shabby. The TV was the old kind. I won't stay here again.

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The hotel was very comfortable and quiet! We got a great night's sleep. Did I mention that the hotel was amazingly quiet!?? We will stay here again if in the area.

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everything was really good except for 3 issues. The first one: the person who received us at the front desk our first night (Thursday 3/28/13) wasn't nice, no friendly at all, no smiling and give us zero information about places of interest to visit. The second one, an ugly red sppot on the carpet of our room, they need to replace the carpet in room […] 223. And the third one, the person who was at the front desk on Saturday night (3/30/13) was another example of negative customer service. These two people had in common the age, probably they are the oldest employees in the hotel but they need to be retrained about what really means customer service. The other employees like the cooks and the waiters, the youngest people at the front desk or the ladies who made the cleaning room have 2 thumbs up. Les mer

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Bathroom small, towels and face cloths worn thin. Facility nice. I did not like the no cancellation policy. I would rate the room a $50.00 room, the hotel itself was good.

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The bed was most comfortable! Clean room and bathroom. All around pleasant stay.

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Room was ok. Beds were very comfortable. TV's were very old analogs and the remotes were hard to use. The hotel could use a paint job on the exterior. Vanity's were very short or low. Housekeeping did an excellent job. Location was very good. Restuarant was not very good and way too expensive for the quality.

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The breakfast could use some fresher food and better options for the price you pay.

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Everything was wonderful. The room was large and clean. The hotel front desk were very nice. Quiet/safe location for female traveling alone for business.

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The Staff was pleasant and accomadating. The room was reasonably clean. The thermostat on the heating unit was hard to adjust so the room was eather extremely hot or extremely cold.

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Stayed a week so there was inconsistencies to the place but management were helpful and friendly. Restaurants in walking distance.

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Nice and clean rooms for a reasonable price. Staff very accomadating.

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I aged for a week and had a comfortable stay. The breakfast spread was old but at an extra cost.you have everything you need in a mile distance. Also it's just adjacent to the Main Street which takes you to all offices. I would recommend it.

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Hotel staff was very friendly and accomodating. The rooms were very clean and beds seemed to have newer coverings on them. The room doors could stand to be replaced but not a big deal. The location was great and surrounding area was convenient for our stay and close to shopping and dining. Would definitely stay here again.

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very nice. coke machines. laundry. fitness room. restaurant. bar. Good value

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Great value, close to shopping.

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Great location for visiting family. Great service and always friendly greeting. Beds are comfy and they have the best reading lights, desk setup and smart chair in the rooms. Just up the road is the Buffalo restaurant which has great food and drinks and ice cream. Hotel has sure seen better days and could use a facelift, but it is clean and reasonable […] and friendly. Les mer

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A good satellite location when the house is overflowing at the holidays.

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The hotel looks good and is in a good location. Everything was great until we uncovered the bed. On the sheets we found "love" stains and hairs in a couple of places. When we called the night manager, he "asked" if we wanted new sheets!!!! I couldn't believe he said that. The only compensation they gave us was free breakfast. You take your chances with […] service. Les mer

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Great bargain...nice, clean, comfortable rooms. We stay here whenever we're in town.

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Overall the property and more importantly the room were clean and in good repair. The bathroom was quite small and its hard to believe that a hotel still has CRT based TVs - Regardless, this was a good deal for the cost and would stay here again given the same offer.

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Very nice option. I have stayed at better, but this location has a great running travel by the property, a steakhouse and Italian restaurant are also in walking distance. I have stayed here multiple times and always enjoyed my stay.

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Hotel has smoking rooms. Ask to be located away from them.

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Hotel was fine. Rooms were clean. Need to give at lease two wash rags when two people are staying in the room. TV's pretty out dated. Pool was cold and not all jets worked in hot tub.

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OK, off the bat you are not going to get granite counters in the bathroom or a flatscreen tv. There is no mini bar in the room and the towels left a little to be desired. What you WILL get is a surprisingly well maintained and attractive building. The rooms are spacious, modern and squeaky clean. The beds are very comfortable with quality linens and […] pillows. There is an ironing board, iron, hair dryer and small coffee pot. The front desk personnel is very friendly. The hotel is 60 seconds from a grocery store and a couple of restaurants. Overall, this is by far the BEST value for the money that i have come across in a long time. I would unconditionally recommend this hotel Les mer

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Check-in clerk was not very welcoming; not sufficient towels, etc for the 2 guests- had to go to desk to obtain more items; was not advised that there would not be any room service the 2d day (Thanksgiving) and had to get clean towels, etc from desk clerk; went to hotel Cafe for breakfast at 9:40 AM and after waiting 20 minutes at a table for service […] was told the Cafe had closed at 9:30; requested glasses and cups for in-room coffee maker at desk but never delivered; used Computer in lobbvy area available for guests to get our airline boarding passes for the next day and unable to print- no sign on printer but desk clerk said "Oh Yes, the printer is broken"; Les mer

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We were told when we arrived on Wed., before Thanksgiving Da,y that breakfast would be served until 11 AM on Thanksgiving morning! We had all come from several different locations which involved long hours of traveling so we decided to sleep in. To our surprise -- we arrived actually a little before 11 AM and the kitchen was closed. We could purchase […] some items individually - but we wanted a full breakfast. The manager of the resturant was rude to us! Seven of us went to the Buffalo resturant nearby and all of us went there for the rest of our meals. The closet door would not open and shut smoothly - we were afraid that we would get it off its track. The area around the sink is too narrow for a coffee maker and tray with condiments! It was difficult to adjust the heat in the room. The pool was GREAT! The maids and the rest of the staff very nice. The computer printer broke so we could not print out our boarding passes. The price for the rooms was very fair. Some of us were put together in the same hallway. We thank you for that. Les mer

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The hotel was just fine, beds very comfortable and the staff responsive. The only negatives to the room were poorly insulated windows, rather loud heating fan and small bathroom. Still, our room was spacious and clean and the windows actually opened, which a lot of hotel windows don't. I would - and will - definitely stay there again. Good value in […] the north suburbs of Chicago. Les mer

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There is only 2 chairs in the room... a desk chair and another lowback chair that was very uncomfortable...not a recliner type. Not a good chair to sit and read in. Also the room was not cleaned between our stay. We were out of towels and needed to go to the front desk for towels. We like the Hotel but will think again the next time in the area. The […] price of the room was very compatible with another hotel and we will look at that other Hotel the next time we are in the Chicago area. Les mer

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I love this hotel I go to it all the time for get aways and what not but one thing I did not like about my most recent stay was the lady at the front desk was very mean and didn't care about any of my request she basically ignored me when I asked a question she didn't activate my key right so I was stuck on the other side of the building locked out […] :(( Les mer

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An average hotel. Details are lacking. Examples include a CRT TV, didn't know hotels still had those. I was looking for a VCR also. Details involved with cleaning were poor. Main problem area was the bathroom.

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something about the bed did not sleep real well. room was quiet partly because we did not need to use the HVAC unit. all pillows were twice as thick as normal. room was clean. pool was great, larger than most and less chlorine smell, except water was a bit on the cool side. sink faucet was limed up to the point where it should have the cartridge lubricated […] so it wouldn't be so hard to operate. coffee maker leaked and the coffee was very average. price should have included breakfast. usually had to swipe the key more than once. the building was old and just felt dated like the owner was stretching out how long he could delay a major facelift. Les mer

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Great

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We loved our stay! The hotel was clean and comfortable. The staff was amazing. They were friendly and accommodating. I go with My daughter and some of her friends for the pool, while I kick back in the hot tub, for a close overnight get away. An affordable all u can eat breakfast is great too. The pricing makes this one of my favorites!

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Great value, clean, quiet, nice pool, staff was always present, helpful and friendly. Olga, our housekeeper was exceptional!! She was very courteous and always had a smile on her face. She made our stay very pleasant. I wish a small breakfast would have been included; ie: cereal/donuts/toast/juice.

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Very good room for the price. I didn't know there were still tube TV's in use out there :-)

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