Drury Inn & Suites Atlanta Northeast - Norcross

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My wife and I checked in late from her flight from Korea. She just wanted to clean up and get some rest. However, the shower diverter valve on our tub would not work. A call to the front desk brought a request that we "hang on" for 30 minutes while they called their maint man back in from home. 40 minutes later the maint man showed up and confirmed […] what I had told them about the diverter valve. Then they offerred a new room. The plumbing worked well in the new room, but it meant almost an hour delay before my wife could take a shower and go to sleep. Also, all the hallways smelled like cigarette smoke, and we observed drunk guests (females) falling down in the first floor hallway and being assisted to a room by their male companions on our way to breakfast at 6:00 AM. Les mer

Hotel is older, but very clean, and the help are very courteous and helpful. The evening cocktail time was very well managed, and lots of nice treats. The hot breakfast was very, very nice, and the people taking care of it were wonderful! The pool was nice, we didn't use it, but talked with others who had, and they liked it. We needed an extra day, […] and it was no problem at the same price, when it should have been higher. Les mer

I love Drury Hotels. They are dog friendly which is great for me because I travel with my yorkie. I love the kick back evening appitisers and drinks. They are usually in convenient areas of town. I would recommend this hotel chain.

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My stay here was very comfortable. The buffets were great. The accomodations were clean. The staff was friendly.

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This place was the worse hotel ive ever stayed at. the rooms were dirty, the sheets has not been changed and there were also bed bugs. dont be fooled by the free breakfast its old food that they re use each day which was a proven fact. do your self a favor and dont waste your money

I had a wonderful stay at this Hotel, except as I mentioned the Location is too close to the Exits which makes it difficult to enter thru the Entrance of the Hotel.

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First, the location is terrible, it is right on the corner of a very busy intersection and you can only enter from one side of the highway. If you're on the other side, you have to make a uturn to get in. When we got to the room, the A/C was pathetic and it took hours for it to cool the room enough to sleep without sweating. Finally, a crackhead asked […] me for a ride in the parking lot. Overall, not impressed. Les mer

The only negative or difficulty was the main parking lot entrance. It's positioned where it was dangerous to enter because the exit from the highway merges into the same location. Everything else was great.

A very good hotel to stay at. Better than average breakfast and by the Highway. Just 17 miles from the heart of ATL.

We never used Drury Hotels before.The whole experience was above our expectations.Excellent

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Good Breakfast and great evening snacks and cocktails. Location difficult to access due to traffic and entry location. Will stay there again!

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Bugs in the bed. We requested to change rooms at 1:15 a.m. Bugs were biting me in the bed.

the hotel is very clean, the employee is very friendly, the food is good, both the breakfast and 5 30 kickback is very good, lot to eat and drink, I am surprise they even give 3 alcohol beverage per person for each day of stay

Staff is extremely friendly. Breakfast is great!!! Keep up the good work..We travel in from West Coast and will always stay at this Hotel. Priced right! Job well done!

I recommend this Hotel. Staff is nice and free food and drinks. Secure parking and good location right off I85.

I was very pleased by the cleanliness of the hotel and by the friendliness of the staff. My family and I wanted to eat at a particular restaurant but weren't sure where it was located. The young lady behind the front desk not only explained how to get there, but printed off the directions and gave them to us. The breakfast is excellant and the 5:30 […] kickback is wonderful. My kids really loved the glass elevator in the lobby.We would definately stay here again. Les mer

I was really impressed with this hotel! The staff was very welcoming and actually seemed to care about having you as a guest. Rooms were clean and comfortable and met all my expectations. What went above and beyond my expectations however were the free meals included with the stay! Hot breakfast is served every morning; a welcome change from the banal […] cold cereal and fruit served at some other chains. They also serve a free dinner time meal/snack every evening along with free popcorn and sodas as well. The most surprising yet delightful aspect was the free beer, wine, and liquor drinks they serve during a happy hour period every evening. Yes, I said FREE!!!! I now understand why they have a row of awards lined across the front desk from JD Power & Associates. The only downside I found was the distance it was from central Atlanta and the airport. So if you are planning on doing any sightseeing around the city, it's something to consider. Also, pay attention to the no U-turn signs when trying to get back onto I-85. The Gwinnett police station is basically just across the street (as I learned the hard way). It is good for an increased sense of security about the area, none the less. Les mer

Before booking a room, I noted the high customer rating for this hotel and read a few favorable reviews, expecting to be pleased. Oops! Granted, the worst part of our stay was less controllable by the hotel, since it involved three 10-13 year-old girls with their dog in the room next door coming in at 4:00AM each of 3 consecutive nights and screaming […] and laughing as if it was Noon in NYC. But even with this issue, the response to our complaints from the night manager was delayed and relatively ineffective. Addtionally, the tub drainage was about 30% of the faucet outflow, there was neither a door between the sink and the bedroom nor a bathroom fan, drawer/storage space was limited, and the pool did not appear very clean. When I was ready to check out, even after I had gotten her attention, I had to wait for the front desk clerk to stop mingling with the breakfast guests before she could attend to my needs. On the positive side, the front desk clerk at check-in was quick and helpful, most of the other guests were pleasant and down-to-earth, the room TV was large with a good quality picture, and parking was plentiful. Unfortunately, the negatives far outweighed the positives for us. Les mer

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It was a nice comfortable hotel

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Hotel was nice and staff tried to be accomodating but there was a LARGE reunion going on and bus loads of people and their outside family and friends come. Couldn't eat at the evening or breakfast because you couldn't get to it past the mass of people. Couldn't use amenities like pool and our room was next to all the teenagers they put together with […] no adult who were rude, loud, publically affectionate and stayed up all night. Stayed here for all the extras but cost us more in the end. Wish staff would have done more than ask them to stop behavior. Should have made them leave after all the attempts to get them under control. Not what I wanted my 3 kids to be a part of. Les mer

Ran out of hot water one morning. Answer I got was there were just too many people at one time. Not a good answer. Manager wasn't available. It was a Saturday morning.

We stayed on a Saturday evening. Very clean comfortable room. Staff was very frindly. Would recommend to anyone. Large bus load of young children staying there. Halls were like a race track. Still will stay there again.

Night clerk barges into the room after midnight, doen't call or wait at the door after knocking. Knocks once, 10 seconds later opens the door. My girlfriend jumps up startled and we could not go back to sleep after the surprise visit. Antonio, the clerk is the rudest human being I have ever encountered as a human being, not even a simple sorry. Instead, […] he tells us he is going to call the cops and is going throw us out of the hotel. No thank you, I will not ever stay at another Drury property ever again. Les mer

Hotel is very nice. We stay there every time we visit Altanta. Right off 85. Staff is always courteous. Great hot breakfast!

We got to the hotel late in the evening after watching the laser show at Stone Mountain outside of Atlanta. It is a mid size hotel that looks great. The front desk was very helpful. The hot breakfast had a lot of different choices. We were 2 hours down the road when we realized we had left something in the room. Called the front desk at the hotel. They […] not only founf the item, but sent it back to us in the mail. We will stay there again. Les mer

The hotel parking lot was hard to get in and out of and it had small rooms in need of updating but very clean. The breakfast was awesome and plentiful. The staff was friendly and helpful.

Very pleased with the friendliness and professionalism displayed by every staff member with which we interacted. Everyone seemed to really enjoy their job and were really interested in making our stay a pleasant experience. The Breakfast and 5:30 Kickback were both very good and the facility overall was well maintained. The only thing I could say […] that is not 100% positive is that since this motel is located in the heart of the South, there should be grits on the breakfast buffet (real grits not instant). This was my first experience with a Drury Inn, but I will definitely be staying there again on subsequent trips to the Atlanta area. Also, when traveling to other areas I will be checking for a Drury Inn first when making room reservations. Les mer

Had an excellent stay. Staff was very good. food was good and can not beat happy time from 5:30-7 can not beat free alcoholic beverages.will stay there again.

Room clean, well maintained, quiet. Excellent TV reception. Breakfast- lots of choice hot and cold; well prepared. Rates very reasonable for the area. I will stay here again.

the drury inn suites is one of the most comfortable hotels i have stayed in in a long time. they have very comfortable beds and the rooms were very clean. the bathroom was very clean as well. they had a nice breakfast in the morning and a very nice evening snack bar with 3 complimentary shots of mixed drinks or beer. overall this hotel will not disappoint […] for the price. we will deffinately be coming back! Les mer

The price, location and staff of this hotel were unbeatable! The free hot breakfast and kick back meal were an awesome added bonus! I will definitely stay there again and recommend it to my friends and family!

Great hotel and the restaurant next door was spectacular. Walking distance. We ate there two nights in a row :o)

This Drury Inn was a find and maybe the best value in lodging we've had in years. We saw that this chain has had five consecutive J.D. powers awards for customer satisfaction and having stayed at this one in Northeast Atlanta, we can see why. We intend to look for a Drury Inn in any city we visit. Dean Z.

The staff was great. They made you feel welcomed, like part of a family.

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This place was great. The people who worked there were very professional and helpful. Our family had a blast.

Comfortable and amenities that can rival Embassy Suites in some cities: afternoon free cocktails, hot breakfast options, free USA Today at your door. Can't be beat for the price.

Right outside of Atlanta, great price, and very good amenities. They offer a free evening meal and excellent hot breakfast. You can also stay with pets for no additional charge. I would definitely stay again.

Had an awesome time everything was accomdating to our stay!