Best Western Hotel Los Condes - Madrid

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Dette er virkelig det dårligste hotellet jeg har bodd på og fortjener ingen av de stjernene eller positive anmeldelsene hotellet har fått. Rommene var ukoselige og mørke. Hotellet hadde vært bedre uten de ansatte som både var ufine og uhyggelige. Jeg skrev også en henvendelse til hotellet før jeg dro fordi jeg lurte på om jeg kunne få rette på hotellreservasjonen. […] Denne fikk jeg aldri svar på. Det viser også hvor useriøse de er. Jeg endte opp med å bo på verdens hyggeligste hostel som faktisk hadde bedre service og rom. Min anbefaling er hold dere unna! Les mer

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Pretty good hotel near the sites in Madrid and close to public transportation. The room was clean, the beds were comfortable. Very satisfied with the hotel for the price we paid.

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The location couldn't have been better, 90mts off the mail shopping street, Gran Via and easily within walking distance of the Palace, Temple de Debod, Cable car and all major attractions. the hotel is basic but clean and the staff are top notch. I booked my return shuttle to the airport for the wrong day and they sorted it out and we make it to the […] airport with plenty of time. The breakfast buffet is fresh and filling plenty to set u up for the day ahead. right beside a KFC and McDonalds with two lovely local resturants across the road on Gran Via at reasonable price. I would definatley go back again. Les mer

situated up a laneway, hard to find if your not familiar with the area. Nice hotel but much better available nearby for similar prices

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I came by myself for a quick three day vacation in early March to Madrid from the US. I'm not really an experienced traveller and this was my first visit to Spain. The staff was friendly, spoke english, and helpful with questions. The room was very small, especially by US standards (maybe 8ft by 12 feet). Never felt closed in though. It was clean and […] had a good size bathroom considering the size of the room. The bed was hard, but it didn't bother me....but thought I'd mention it. The room had a TV with 30+ cable channels, only found one in english (BBC news), but that was fine, I wasn't there for the TV. The location was good right off of Gran Via. The hotel is located on a little side street off of Gran Via...slightly sketchy for that 1 minute walk off the main street, but nothing that would make me change my hotel. I probably wouldn't stay here again, but only because I'd want to explore other parts of the city and stay closer to those areas. Overall, this hotel was perfect for a first timer wanting to be near everything in central Madrid and for a very good price. Great location only a five minute walk from Puerta Del Sol and Plaza Mayor. Les mer

Fine for our purpose of visiting Madrid for few days. Close to the metro, many restaurants within 10 minute walk. Heart of theatre land. Actual location of the hotel a little of putting at first but no bother. As avid walkers we went most of the sites on foot quite easily.

staff very nice and satisfying rooms roomy and clean love it

Well situated, clean and cheap. Rooms that are towards the street may be bit noisy during the night.

there are better hotels for the same prize.. nothing is good about this hotels..

Stay for 4 days & near central point. Breakfast - Good & helpful staff that I request hot water everyday & kind, nice to provide, especial restaurant staff is very kind & gentle- remember what I need, cheerful everytime. By the way, improvement for map that find in hotels.com -place is easy to find but unclear director

There was construction going in the hotel in which I did not know that when booking room. The water was shut off in the hotel for nine hours. They said for six hours, but not true. No alarm clock.

This is a great place to base yourself for a weekend in Madrid. The hotel is comfortable, reasonably priced and in a very good situation just off the Gran Via. We booked room only and with the offer of free coffee/ tea served in your room 24 hours a day it was very good value. Breakfast was available at an extra cost of 9 euros each. We had this the […] first morning but after that took the free coffee/tea and ate breakfast elsewhere.There were 3 of us in the one room. We had 2 double beds,one single and a decent sized bathroom with a bath. We loved Madrid- so vibrant and interesting. The bus from the airport to the centre of Madrid is only 2 euros each so best to get that and then take a taxi. Ole! Les mer

and a good location and quiet

I stayed at this hotel September 11-14,2011. The staff were very friendly and helpful. The hotel was close to The Grand Via the main street for shopping, restaurants,bus stop and metro. This was my first time in Spain. I would stay there again and would recommend this hotel.

Exellent location half block from La Gran Via. Clean and very well kept. Walking distance from major attractions. Staff is very helpful. Small hotel with great comfort. Will definitely stay again.

Location is good, close enough to all the hot spot yet away from the crow. Its an old hotel, so don't expect high tech amenities. The safe cost $1 euro each use. I won't come back because the maid came into our room while we were sleeping and the hotel manager blame me for such mistakes since I didn't manually lock my door.

Though indicated in advance, there were no coffee-tea makers in the room. This is really something they should look. The staff were extremely helpful and the hotel is near to so many tourist spot.

The room was small, but not too much. It was very basic, but comfortable. Usage of the safe costs a euro per use. The bathroom was clean and had a bidet. The hotel staff were friendly. The location is great - a half minute walk from Gran Via and the metro station (Santo Domingo), and a walking distance from everything - less than half a mile from Peurto […] del Sol. Les mer

Old but clean hotel in old-city of madrid. Perfect hotel for travellers want to discover madrid by walking. Optional you've got also several subways in surrounding. Prices in weekends was in my case doubled than during week. Free wifi is a plus.

Good service. Well positioned. Clean and well looked after. Room was just very small.

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The staff were very kind and professional, breakfast was great, and the room was clean and comfy. I would stay here again without hesitation.

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Good location, small room. You get what you pay for.

The hotel staff was not very friendly. We called a few days before to get directions from the metro and they did not send us the correct way. We were coming from the airport so it was very frustrating with all our bags. I would recommend taking a taxi. There are several best westerns in Madrid including one right around the corner. It can be confusing […] so be sure of the one your picking. The location was nice. A lot of good restaurants and shopping. The hotel is close to the metro, just not the one they told us to get off. There is no lift when you first enter the hotel so we had to bring all our down several stairs. The hotel also has wifi, but we got little to no signal in our room. The McDonalds around the corner has great wifi. The location was good, but I'd probably pick another hotel next time. Les mer

Get an onside room, if there is Any event, the staff and others are loud in the front of the hotel and unresponsive to requests to be more quiet. Spanish people are very hospitable but don't interfere with a party

this was a lovely small clean hotel with very friendly staff and a lovely welcoming atmosphere. I would highly recommend it for its hospitality, cleanliness, location and overall efficiency

This is a two star hotel manifesting as a three star and charging four star prices. I will not be staying there again.

Well situated, easy access for the open top bus (stage 8 on historic route), two metro lines. Lots of choice of good bars for tapas or main meals very near by however the room was very small and with the window open very noisy especially at weekends, with window shut the room got very stuffy.

The hotel is just steps away from the Grand Via with its shopping, theater, and hubub. However, the hotel is on a very quiet street and is itself very quiet.

The room was a little smaller than I"m used to, but since I booked a single room, and it was cheap I was satisfied. It was clean, had good wireless internet, and was very centrally located. I would stay here again if it was this economical the next time I come.

A very good hotel in a very good location. Just off of Gran Via, it is one road away from Sol and didn't experience any trouble in the surrounding area. Had good nights sleep because it was on a side road. Was a little dissapointed with the breakfast because it cost more than you could get elsewhere. Apart from that, I would definitely stay there […] again. Les mer

Great hotel, very centrally located. The desk staff was also quite friendly and spoke fluent English. I would certainly recommend this hotel to anyone looking for a budget option in Madrid. Only negatives were that the beds were too hard and maybe not the best quality and the tub in the bathroom was not very good since water would spray all over the […] bathroom once you turned on the shower. But these were all minor inconveniences compared to the location, price and staff service. Les mer

Noisy hotel. Can hear people in the other rooms.

Excellent location although car parking facility could have been better. Comfortable and the staff were very helpful, polite and friendly.

The room was clean and the location was great, my only complaints was that my room was incredibly small, enough for a bed and suitcase and it was very noisy. You could hear every shower, every toilet flush, all the surrounding alarm clocks and maybe the occasional person yelling down on the streets... and my room wasnt even facing the street. but it […] was very inexpensive, so i guess you get what you pay for. I'm pretty tolerant of these inconveniences but I figured I post this review to let other know. Les mer

Los Condes is well-situated if you want to be near the Gran Via, but is a crappy, poorly maintained little hole in the wall (which our cab driver got lost trying to find). The room was itsy-bitsy, even by European standards, but most of all, the bathroom smelled like nothing I've ever experienced. Like maybe a combination of mildew and a hamster cage. […] It was like a punch in the face every time we walked into the room. We had to leave the windows open all the time to alleviate the stench, which made for a very noisy night. So gross, don't waste your money. Les mer

Good hotel well maintened suitable for visit to Palace and surrounding tourist attractions. The price was very reasonable compared to hotels on Gran Via Will use this hotel again

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1. The room is by no means a place you want to hang out - very spartan and good for those who just want a roof over your head. 2. Bed was a 10 inch cot at best, room was small - barely fit my one suitcase and laptop bag and I am 101 pounds. 3. Alley where the hotel is situated is undergoing construction, so be prepared for sand in your sneakers - […] at least at the moment of this submission and will likely go on another 4-6 months. But is safe - even though it looks sketchy. 4. Breakfast is not included unless specified at time of checkin. 5. Wifi is decent. 6. Room did not smell like smoke to me. 7. GREAT location and proximity to major sights - 15 mins from Prado by foot, 10 from Sol, 15 from Plaza Mayor. 8. If attempting public transit, know that linea 2 is temporarily closed (closest station is Santo Domingo) so you will have to route to Callou - from there it is a 7 minute walk. Les mer

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We absolutely loved everything about Madrid so i have nothing negative to say about the whole experience. The hotel was in a great convenient location, the room was spotless and overall great value for money.

Very nice hotel. I happily recommend it. The single problem was sound insulation: other rooms' airco was noticeable at night.

At the time I stayed, the pedestrian walkway was being repaved, but this was a small distraction. The off street location probably made it less noisy but impossible to find unless you were taking a taxi or airport shuttle. In any case, it was good value for money. Room space was tight, but it had all the basic amenities. The hotel description notes […] airport shuttle service, but there was no information about it available at the airport, thus I assume that advance arrangements must be made. On the return, the hotel displayed the shuttle schedule. Les mer