Comfort Inn Beach/Boardwalk Area - Santa Cruz

The motel is generally in somewhat ok shape. Seems to run on very minimum staff. One guy is trying to do everything except cleaning. Breakfast is a joke - is probably being made by the same guy. No room for all guests to sit down. Breakfast is served in reception - which is too small. The stuff being served is not very impressive. Someone elese should […] organize this or they should stop offering breakfast. Price is definately a bit on the expensive side compared to what you get. Free parking close to boardwalk is ok. I'm wondering if the people running the motel have any background from running hotels - this looks very amateurish. Les mer

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This room was the most comfortable I have ever stayed in with great location to surrounding amenities

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I would actually rate this better than a 2 star hotel. The front desk was nice. He originally gave us a downstairs room, that sat at the base of the stairs...and the door didn't shut completely. I went back and told him that it would never do, people coming an going and a door that lets all sounds in. He quickly changed our room to a better one on the […] second floor. It was clean and surprisingly quiet. I had low expectations as most beach hotels are overpriced sandy dumps, and therefore this exceeded my expectation. It's a lovely walk from there to anywhere. Les mer

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This is the 3rd time we have stayed at this motel. Great location, clean, and well maintained. Good value.

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It is just a block from the boardwalk. Nice breakfast in the morning. Very friendly and helpful staff. Great value for the price.

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Pros: Neat, cozy room with a microwave, fridge and lcd tv. Optimum utilization of space. 1 block away from boardwalk - eliminates the need to drive and find parking near the boardwalk. Hotel staff are well-mannered, pleasing and helpful. For the cons - neighborhood isnt great - gets lonely and silent after the boardwalk closes. exterior of the hotel […] needs a facelift. while the interiors were great, i felt the door felt old and unsafe. breakfast was just ok - needs more variety and better quality cheese and bread Les mer

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First off, I've stayed in hotels from India to Indiana. Hong Kong to Harrisburg PA. So take that for what it's worth. Check in? Smooth. The beautiful lady had the funniest sense of humour. Reserved 3 rooms for 2 nights. Two kings and a double. There was no vacancy over the weekend: the location is prime. A 3 minute walk to Santa Cruz boardwalk. The […] manager (owner?) constantly walked the property and was always friendly, making sure I was comfortable and had my needs met. One night he even directed me to a parking space and helped me guide the 15 passenger van we rented into it. The rooms were very-well appointed and breakfast was hot and delicious. Not too much room in the lobby to eat, so feel free to take it back to your room. I gave all 5's down the line. Hope you enjoy your stay here like my family did! Les mer

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This is one of those bargains whose looks are deceiving. It isn't the Ritz, but it you're looking for a bargain with excellent, friendly service, a clean room with a comfy bed with feather-soft pillows, and close location to the Boardwalk in Santa Cruz - Book this place!! The neighborhood looks "iffy" at first glance, but the locals don't bite. And […] your'e only a block and a half from the Boardwalk. Les mer

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The rooms were clean and ready when we got there. The parking lot can only accommodate one car per room. The manager was gracious enough to let me park in the lot across the street. The manager was also gracious enough to let us keep our cars there during the Santa Cruz 1/2 Marathon Race.

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This is one of the BEST places I've stayed in, bar none ! Let me start by saying that I am temporarily in a Wheelchair due to a leg injury. I was a little apprehensive about traveling away from home because of the injury. The staff made it a very pleasurable and smooth trip. When I arrived the check in process went smoothly without any problem whatsoever. […] After I checked in the person behind the desk insisted that he help me with my luggage, even though I only had one bag and really didn't need assistance. The parking was right next to my room which made getting in easy and uneventful. The room and bathroom were HUGE with more than enough space for the wheelchair. There was even a shower stool which was very helpful since I cannot put much weight on my leg. The checkout process went equally as smooth. I would recommend this hotel highly for anyone with mobility issues !! Les mer

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I brought my twins here for their 7th birthday, breakfast was convenient offering waffles, my girls favorite, and fruits and the room was great clean and comfortable. The staff was very polite and helpful.

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Room was ready early. Close to beach/boardwalk but still walking distance to downtown. Water pressure was awesome! Room could have been a bit cleaner.

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The room was super small but very clean. Well located near boardwalk and walking distance to downtown. Probably super loud in summer but that wouldn't be the hotel's fault. Seems to be family run which is nice.

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had to wait for hot water. received a phone call at 7 am for breakfast even though we didn't ask for it. not enough parking. overall ghetto.

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I booked this hotel while travelling for business. The rate seemed high when I called the hotel but was $20 dollars cheaper through Hotels.com. I usually prefer Hampton Inn so that quality of hotel is the baseline of comparison. The reception staff was friendly while checking in. The room was smallish and a little cramped but clean. The seasonal pool […] was closed. The parking lot is very cramped if you are driving anything bigger than a Honda Civic. The complimentary breakfast was nothing fancy, including waffles, sausage links, cereal etc. The best feature of this hotel is that it literally takes a two minute walk to be on the beach. Ten minutes and you can be on the Santa Cruise Pier. I would stay here again. Les mer

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This was one of the best hotels for the price I've ever stayed in. I've stayed in hotels that were 3 times more expensive, and they weren't as good as this. The gentleman at the front the desk was extremely nice. The room was immaculate, the bed was very comfortable, and the water in the shower was hot. You can see the Boardwalk from the hotel, and […] it's maybe a 3 to 5 minute walk to get there. Will definitely stay there again. Les mer

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For an older hotel it was well maintained and the service was friendly.

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Clean and quiet, breakfast coffee needed attention, location convenient for tourist attractions, nice staff.

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For a two-star chain hotel, I was very satisfied with the stay. The staff is very concerned about your comfort and satisfaction. The hotel room was slightly on the small side, but overall comfortable and clean. The location is great as it is relatively centrally located within Santa Cruz and right down the street from the boardwalk. We will definitely […] stay here again. Les mer

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The hotel is in a GREAT location. Easy walk to the Santa Cruz Beach Boardwalk and Pier. The rooms look they were recently redone, and are very nice. Rooms include a fridge and microwave. Continental breakfast was very convenient. Very nice staff!

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This has to be one of my best experiences at an American hotel. The concierge service was fantastic, especially the young man who helped settle us in. We are Deaf, but he patiently explained everything we needed and even helped set up the captioning for our television. The room had lots of quality stuff...a refrigerator with plenty of room for our perishables, […] a great bed, tons of cable channels, a heating system that worked perfectly. We were happy as clams. I heard that parking was a problem and that is probably true during the heavy summer tourist season, but we were there on Christmas day, and parking was not a problem at all. Breakfasts were adequate with eggs, sausage, cereals, rolls and pastries, etc. In sum, a fabulous place to stay Les mer

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hotel was sub=par for Comfort Inn - below expectation for brand though nicely run and maintained

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The Hotel was clean and comfortable. Abhi was an excellent inn keeper, friendly, attentive and helpful. It provides beakfast as well. It was a satisfactory experience overall.

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The stay was very good. The only problem is car parking. Parking is congested & mention it for others driving an SUV, etc.

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The hotel and the neighbourhood have seen better days. My advise to travellers is spend a little more and get something a little further away from the noise and traffic. The breakfast was very average.

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My husband and I went to Santa cruz for the weekend. We wanted a hotel that was close to the broadwalk and that it was inexpensive. I came across comfort inn thru expedia. I was not so convinced, but it was really close to the broadwalk so I booked the room. Our room was great, comfy bed, clean restroom, clean pillows & comforter, microwave, fridge, […] cable on the flat screen tv, and the free breakfast was yummy:) I'm happy I booked my stay at the comfort inn. Les mer

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The comfort in was perfect for our weekend getaway.

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evry thing was nice and the room was very clean we will stay there from now on when we go out that way

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Very nice little hotel. Only 2 blocks away from the Boardwalk. Very clean, comfy beds! Rooms a bit small but not a big deal to me.

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The room was ok, nothing fancy. The location was great but the bedding was a little old and had some stains. The bathroom towels, soaps, and continental breakfast all seemed to be the cheapest stuff they could find. I was expecting more for the price that we paid.

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Parking was really bad but it was perfect for what we wanted. Very close walk to boardwalk

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It was my first visit to Santa Cruz and I was thankful to have the hotel so close to the boardwalk...literally a block away. The rooms were spacious and clean not overly exciting or beautiful but functional. The parking however was a bit odd, stacked parking very inconvenient. The breakfast is served within a 3 hours time frame but if you get there […] at the end you get what is left...it does not seem as if they replenish Les mer

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Stay was very comfortable. Boardwalk easy walking distance as well as beach and wharf. Accomodations at Comfort Inn are perfect for family. Breakfast and coffee are as advertised very good and well stocked. Room was clean, safe, and relatively quiet. I would definately recommend for a inexpensive getaway for the family. Be sure to bring a Pepsi can […] to boardwalk during weekday nights to save big time on rides. Rides are kid friendly if they are 48-50 inches tall you are good to go. Les mer

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I have stayed in two star hotels near the Boardwalk before and usually am less than satisfied. Shifty hotel management and crime scene filthy rooms are usually what you get. Not the case with the Comfort inn. Management was helpful, friendly, let us leave our car in the lot wayyyy before check in so we could enjoy the Boardwalk in the early hours. We […] came back later for a nap and to get ready for the beach and were surprised to find the cleanest room, a fridge and a microwave, a big tv, comfy beds, heat, ac and a fan. Two mere blocks from the beach and Boardwalk. We will be back for sure next summer. Great deal for a great room Les mer

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Though location is convenient to the boardwalk, area is marginal in appeal. The motel, seemingly rejuvinated, was fresh and clean, and included a breakfast exceeding the typical donuts and pastries. Parking was tight, but staff, in consideration of that, proved helpful in accomodating the situation.

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This motel is very close to the boardwalk, and the staff is very helpful, breakfast is good, lots of fruit available. The room I had was very small with difficulty moving around the table. Don't miss the Fall Creek hike, up the hill. On a separate note,I loved booking thru the 5 star phone line. What excellent service, the agent understood everything […] I said and offered helpful options. Les mer

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