Ramada Inn Boston - Boston

I booked last minute and this was my only option. The hotel is dirty and the service is terrible. I encountered two people that worked here that were polite and know what customer service is the rest were rude. The room smelled like smoke and was dirty. Felt like the staff just didn't care. I will never stay here again and advise anyone else looking […] to not stay here either. Les mer

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Needed a place to stay close to Boston but an easy access to the beach for the morning. Perfectly located for what we needed and the price was great!!! All the staff was very friendly and the room was great. Would defiantly recommend to someone if they needed this area!!

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I booked the room for my daughter . I did not want her sleeping in the airport. Her room was way in the back and she had to walk to it from the outside late at night. NOT WHAT I WANTED !!!!

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The room we felt was in poor condition. Wall mounted a/c system was falling apart, we had ants in our bathroom which made their way into our suitcase's . The door into our room was in fragile condition handle etc. Overall it was nothing to talk about. On a positive note the shuttle worked great.

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My stay was perfect... i will b booking at ramada inn sometime next month again...

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I flew in from California late on Thursday night/Friday morning around 1: 00 AM EST and was glad to receive complimentary shuttle service to the hotel. I did not have access to a car, but did not need one, thanks to the shuttle service to the red line. There was a complimentary breakfast and the checkout time was not until noon, most places I've stayed […] at were at 11:00 AM. This allowed me to sleep in from lack of sleep from the 3,000 mile journey. The staff were friendly, courteous, and helpful. The price was competitive. I am glad I got to stay at this hotel. I recommend it to my friends and look forward to staying here again. Les mer

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The hotel was fine for our requirements, our only complaint would be the proximity of our room to the hotel laundry , so having constant noise during the night

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I decided to treat my 9 year old son on 3/03/13 by getting us a room for the day so we can hang out and relax. I wanted a Hotel with an indoor pool because my son loves to swim and it's not exactly swimming weather in Massachusetts in March. The concierge was great, the staff was very nice and overall I was pleased with my stay. The one thing I did […] not favor was the fact that the bistro was under renovations so we had to go out to eat which I didn't really want to do. But other than that I was pleased. The pool and Hot Tub area was clean, towels were fresh and the hotel service was great. I will definitely visit that hotel again. Les mer

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Dirty and run down. Lots of staff but they did no real work and were NOT pleasant at all. Pool was filthy, hallways smelled of mold, room ice bucket actually had dirt in it.

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it was good

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The door to my room opened onto an unheated hall that allowed cold breezes continuously. My room door leaked the cold gusts of air. Otherwise everything else was very good. I enjoyed the complimentary breakfast.

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This was my 2nd visit here, & I came back because I loved the room, & the comfort. Did not feel the comfort this time. Enroute to our room, we had to find our way thru furniture from another room, that was being cleaned. Our room had no microwave, nor fridge; we figured it was because of the room status, when we called the front desk to inquire, we […] were offered a microwave, which never made it, & money we spent for microwaveable food was wasted. There was an issue w/ the TV, service never showed until about 4 - 5 hours later. Bathroom had no wash clothes, & we didn'bother to ask, because service was sooooo poor we didn't even bother to ask for them. Les mer

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My stay was ok although the hallways were extremely cold. The room temperature fluctuated from cold to hot. Apart from that, the room service was excellent.

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This hotel is off the red line stop JFK/umass so far away from any shopping or nightlife. The hotel was fine just in a very bad area....

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Overall, not too bad. Though the distance from the downtown was far, the shuttle service to JFK/UMass helped a lot!

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great, awesome!!!

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The Bed wasn't very comfortable, but I can usually deal with that. The worst part was that the heater would kick on and off every 20 minutes or so if the room would drop below the 68degrees it was set at. I think it must be just poor insulation or something. In any event it was very loud and woke me up about 5 times before I finally turned it off all […] together and woke up to a room that was about 55 degrees in the morning. Les mer

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Excellent value for money. Shuttle/courtesy buses to airport and subway station top class: staff friendly and efficient. Breakfast more than adequate. Near at hand bar/restaurant and cafe, pharmacy, stores, churches etc. Rooms warm and comfortable,well serviced. In all very satisfied with this hotel which was well located.

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loved it

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Not the Ritz but its clean, staff was very friendly and it was comfortable. Go Pats!!

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The hotel was clean and the staff friendly. The room was a god size but not all the lights in the room worked. The mini-fridge freezer was overgrown with ice. Other than that, it was a god stay for the price.

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Old hotel but cheap!

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I wouldn't stay here again. The staff was fantastic, breakfast good but the room was very old, stinky, dirty, dirty washcloth left from past customer and gatoraid in fridge. Stains all over. For the price we paid, horrible place! We both itched like crazy for days after leaving, also.

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Hotel lobby smelled very greasy, room door would not unlock, television would not work, room dirty, carpets stained, hallways had chicken bones, little bags (drugs?), tissues, and general trash all around. Location was up against a freeway and was noisy. Called Ramada to complain, and was told that this hotel was a franchise and they had little control […] over conditions. Not to Ramada standards - would NEVER stay here again. Les mer

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Staff was so nice!

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Price was right.the staff were helpful. Use of a computer was invaluablethe location is great

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When we checked into the hotel, the young woman at the reception desk asked for our room location preference. We asked for a quiet room; a room not next to the ice machine, etc. We were given a room next to the elevator mechanical room. I was awakened every time someone went up or down in the elevator -- the sound was similar to one a spaceship might […] make when taking off or landing. When I reported this to the front desk in the morning, I was met with a shrug and a response of "sorry." Les mer

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The hotel was pretty clean. Unfortunately, my heater made a bit of a racket but it may have just been my heater.The place was clean, the staff was nice and helpful, and the breakfast was small but good. My experience there was good.

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Comfortable, convenient and friendly service at a great price.

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Oh, I loved my stay there. Never expected such a great place for the price. I'll come back anytime!

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We thought the hotel looked tired and needed a complete refurbishment.Of course being at an airport means it has a captive customer base as one has to satt somewhere.

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Frontdesk personal was not friendly and was rude when we were leaving.

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Convenient for shuttle to airport although breakfast not available until 6am and had to catch shuttle at 5am. Convenient for shuttle to the T. Did not help that someone smoking in corridor. Room had safe, microwave and fridge.

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A simple business hotel. While it provides the basics (and does so well), it wouldn't fit couples looking for a romantic vacation.

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