Sheraton Montreal Airport Hotel - Dorval

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Good hotel, but one of the people at the front desk was very rude, especially after they forgot to give our guest a package that had been waiting for him the night before. They barely offered to forward the package along to his next destination and offered nothing but attitude.

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Construction central, very difficult to get into hotel when driving

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encellent

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Nothing great, nothing terrible. I slept fine, had a hot shower, a clean room and the Internet worked. The negatives stuck out more than the positives, though: My bed didn't have a fitted sheet, which was odd. When I took the covers down, everything came with it down to the mattress. The printer in the business center needed a new cartridge in order […] to print. I told three different people and no one took care of the problem. I waited about 20 min and paid for printouts I never recieved. The food was pretty terrible. Les mer

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very good

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Very convenient to Yul airport. Good shuttle service. Heating in room noisy. Shower cold getting in.

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If you want a cheapish Sheraton by the airport this hotel is an OK option. My stay was spoilt by the incompetence of the front desk who 1. tried to put me in a room that was a lower catagory than I had booked and 2. did not respond when I complained about the broken heater / air conditioner in my room. Three complaints and absolutely no action?? The […] restaurant is good. There isn't much in the area and so if you are staying at the Sheraton then you'll be captive. I will be staying downtown on my next trip. Les mer

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Awesome. bed wascozy ..food was delish .staff great..zero complaints

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Nice staff, very helpful. The convienence of the location close to airport was ideal as I had a late flight. No problems finding hotel.

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The hotel was veey nice for the price and will be ataying here again

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Amenities great, room immaculate, and response to special request good. Hotel is close to airport and is the last stop before the airport for the shuttle bus making it very convenient for catching flights without delay.

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Usually I stay at Novotel and I have no fees on wifi, parking and in morning there is a muffin/coffee and go! In general at your hotel I can tell people who are working in reception and restaurant are really nice.

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good place to stay if you get in late or have an early a.m. flight. The restaurant service was horrible, and the hotel itself is laid out like a giant maze--its very confusing and it was a 10 minute walk to find my room.

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Awesome plaace to stay but pretty aways from dtown... One bus to airport and a shuttle to hotel isn't that bad

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coffee machine not working, phone not working, long waiting time for check in

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Very nice airport hotel with great pool and exercise room and nice dining room.

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Very difficult to get to - we got so lost in the round abouts and one way roads and highways and overpasses. We circled around and through the airport more than once. Signs would definitely help. If you are there before 11pm the noise from planes taking off is amazingly loud but interesting. After 11pm it gets quiet and I'm sure it is a lot quieter […] than down town. The room we were in was very spacious, modern and comfortable. Excellent beds and pillows and lovely bedding. Very noisy shower water and drainage sounds and spiky water jets from the shower head. Nice lobby furniture and bar area. We sat on leather chairs and used the free Wifi here. No free breakfast in the morning but we made Tazo tea in the room. Lots of parking available. The hotel feels posh. Hallways are curved and tastefully decorated. Rooms are very nice but come with airport noise. Les mer

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I enjoyed the room but would have been happier if I could have adjusted the A/C for my comfort level..

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The stay was overall a good experience. The room was spacious but the bathroom was a little small. I was looking forward to swimming laps in the pool but it was so crowded that I was unable to due to the popularity of it. The restaurant inside was convenient but the service was extremely slow.

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Was great

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Staff are friendly and helpful. Roads leading to hotel was a nightmare because of the ongoing road construction in the area!

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Convenient shuttle from the airport. Helpful staff. Not much to see or do nearby.

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The hotel staff was so kind to me. This was my first trip to Montreal, so, I didn't know exactly where to go or what to see. Your very kind staff showed me where I should go and gave me good directions and advise for transportation. It was a huge help for me and made my stay in Montreal much nicer. Also, all the shuttle bus drivers were so kind too. […] They told me how to get express bus tickets. I would like to come back to stay in this hotel. Les mer

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The Sheraton was wonderful! The room was in perfect condition and the bed was so very comfortable! I had a long day of travel from London with an overnight layover in Montreal. I wanted a hotel near the airport and this was a real gem! It was modern, very nice and very clean.

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It was wonderful!

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As an international tourist I called the front desk for directions to the hotel two times. I was travelling from Eastern Canada and checking in past 11 pm. Both times they did not give a clear answer and was eager to put the phone down. A clear concise answer would have helped me save valuable time, anguish. I was very near the hotel and for want of […] good directions landed up 15 kms away and it took one hour to come back to the hotel which would have taken 5 mins. Les mer

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This Sheraton is a good hotel. It is conveniently located at the Montreal (YUL) airport with frequent free shuttle service to the airport.

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Very clean an comfortable hotel close to airport (shuttle provided). Finding our room was a little confusing as rooms are structured in a circular way.

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close to all must-see sights

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Good location for catching an early monring flight out. The room was comfortable and clean, but over-priced given the amenities compared to other hotels (no breakfast, expensive in-hotel dining with no nearby options, no free internet). The grounds around the hotel are also a mess due to construction on neighboring properties.

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The bed was extremely comfortable, the room clean and the fitness center is fantastic. I think it is pretty lame though that you have to pay for wifi in your room.

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It was excellent.

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Service and the room were great. However, the constant nickel and diming kind of ruined the perfect experience. (parking, Internet, and even LOCAL calls...)

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This is a great place to stay if you need to be close to the airport.

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Friendly staff. Difficult to find the hotel due to construction in the area. Surrounding area is a bit run down.

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I moved rooms 3 times, their ac is really bad, it was 80 degrees in the room. Finally they "upgraded" me to their 4th floor club rooms, the ac was better there, still not very cold. The club rooms are next to the runway, so you will here planes landing/leaving till very late at night and very early in the morning. This was a Hilton before.

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I did not mind the airport noise. it is good to see planes take off and land. Room is great very clean, very comfortable bed with good pillows. Swimming pool is good but has bad hours to close at 9:30pm it should be 12 midnight. did not like the pay for parking per night.

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