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Anmeldt av en hotels.com-gjest den nov 28, 2011
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Beliggenhet.
Dette hotellet, Brookwood Inn - Pittsford, ligger i Pittsford - Fairport-området i Pittsford og er forretningsvennlig. Regionale severdigheter er Genesee River's High Falls.
Hotellfasiliteter.
Brookwood Inn - Pittsford har innendørsbasseng, boblebad og treningsstudio. Dette hotellet med 3 stjerner har forretningsfasiliteter som består av døgnåpent forretningssenter, små møterom og audiovisuelt utstyr. Spisealternativene på dette hotellet med forretningsvennlig profil består av bar/salong. Gjestene får servert gratis frokost. Gjester får gratis transport, inkludert minibuss til og fra flyplassen på begrensede tidspunkter og minibuss til nærliggende områder innenfor 3 miles samt minibuss til et kjøpesenter og henting på togstasjonen. Det er gratis parkering på området. Personalet kan ordne med resepsjonstjenester og bevertning ved arrangementer. Tilleggsfasiliteter inkluderer flerspråklig personale, kaffe i lobbyen og gratis aviser i resepsjonen. Dette hotellet er et røykfritt hotell.
Gjesterom.
De 108 luftavkjølte gjesterommene på Brookwood Inn - Pittsford har safe med plass til bærbar datamaskin og kaffetrakter/tekoker. Rommene har plasma-TV med kabel-TV med filmkanaler, premierefilmer og TV-spill. Alle rom har skrivebord, ergonomiske stoler og høyttalertelefon med telefonsvarer. gratis lokalsamtaler er gratis (restriksjoner kan gjelde). Gratis høyhastighets trådløs Internett-tilgang tilbys. Sengene har madrasser med memory foam og tre lag med laken. Badene har kombinert dusj/badekar, hårføner og gratis toalettartikler. Andre fasiliteter er gratis ukeaviser og strykejern/-brett. kjøleskap, mikrobølgeovn og ekstra håndklær/sengetøy er fasiliteter som tilbys på forespørsel. Rengjøring tilbys daglig. Alle gjesterommene på Brookwood Inn - Pittsford er røykfrie.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
**Det kan hende at disse fasilitetene kun er tilgjengelige i noen av rommene eller enhetene. For noen av fasilitetene kan det bli ilagt tilleggsgebyr.
Gjester tilbys gratis kontinental frokost.
Det finnes innendørsbasseng og boblebad på hotellets område. Andre fritidsfasiliteter er treningsstudio.
Fritidsaktivitetene som er oppført nedenfor, er tilgjengelige enten på hotellet eller i nærområdet. Avgifter kan tilkomme.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og de kan endres.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
This hotel needs to seriously update its bathrooms. Our bathroom sink was cracked with rust stains, the shower was the same. For the price they charge per night it is not worth the money. The recently opened an Italian restaurant that is overpriced with very limited selections.
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"Brookwood Inn, Pittsford"
Gun-shy from having hit a deer two weeks earlier, we didn't want to drive our just-repaired vehicle all the way home on Christmas night, so we stayed over after spending the day with family. We had a restful night, followed by breakfast with the grandkids, and traveled home in broad daylight that afternoon. And no more deer... What a pleasant holid […] ay! Les mer
"Excellence & Cosy atmosphere"
We brought 3 small kids along and they really loved the place. Cosy, quiet and beautiful ambience place for rest & relaxation. Staff are very courteous, friendly & helpful. Highly recommended for family holiday.
"Brook wood Inn, Pittsford, NY"
The location is perfect; close to family, restaurants, shopping centers, etc.. We were disappointed our last two visits since the restaurant and bar in the hotel were closed.
"Beautiful for the Price"
We found a really good deal online and were very satisfied with everything this hotel had to offer. When the bar was busy, they stayed open late, the lobby was beautiful, and our rooms were clean and nice. I would stay again.
The room that we stayed in had a torn spot on the couch, the coffee table had some severe damage to the top, the refrigerator and the micro wave had a number of dents in the exterior. The room was really cold; we discovered that the air conditioner/heater had a very cold draft coming under neath the unit. It helped to put cushions or pillows next to […] it. We rented two rooms -- the other room had no problem with the heat. Les mer
"Christmas Holiday"
We enjoyed our stay at the Brookwood, have stayed here many times and always enjoy ourselves. So close to shopping and good restaurants.
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"War Zone"
Stayed at the Brookwood Inn for a few nights while in business, and due to nature of my schedule, I slept (tried) during the day. Unfortunately every morning around 10:00am until 11:30am or so I would go into (PTSD)* attacks. Housekeeping would start to slam doors non -stop (deliberately or not), but it felt like being in Kosovo and/or Iraq during the […] first days of bombing campaign in Desert Storm all over again. Pretty scary !! * post-traumatic stress disorder Les mer
"Brookwood Inn"
Has the look and feel of a high class hotel, very professional and friendly staff as well. Everything was amazing except for two things. The toilet could barely flush a single piece of tissue paper. The other thing that bothered me was the tv remote. Huge flatscreen and the remote hardly worked. Also the tv guide was wrong so I had to flip through every […] channel to find anything worth watching. Les mer
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"Brookwood Hotel"
This is the 3rd time I have stayed here on business. The staff is always very polite, courteous and helpful. The room was clean and the bed was very comfortable. I was disappointed that the steakhouse was closed at the time of my stay but was grateful for the free shuttle I got to their "sister" hotel, Woodcliff ,where I enjoyed a wonderful massage […] and dinner. I understand that a new restaurant will be opening at Brookwood in a couple of weeks. Les mer
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Beautiful hotel
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"Brookwood Inn"
Portionso f the bathroom grout were dirty and needed cleanaing. Hallway door bottoms needed painting. Bar soap in bathroom were not acceptable. Bathrooms needed updating.
"Clean, nice room"
This hotel is a perfect place to stay! Clean, comfortable and a great breakfast!!
"Brookwood Inn"
This hotel was very conveniently located but the rooms were dated, there was mold in th shower and the floors were dirty. For the money, I would stay at the DelMonte or the Woodcliff next time
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"Much nicer than I was expecting!"
The pictures do not do this hotel justice! Our room was beautiful and the bed was so comfortable. The front desk staff were helpful and courtious. The complimentary breakfast was basic but good. I would deffinatly stay here again.
Enjoyed our stay at the Brookwood Inn. The room was spacious and clean and the location was close to the area we were visiting. The breakfast room was a little dark and crowded when we visited - a softball tournament was in town and there were lots of families staying there. After all, it was the height of summer!
"Shabby but convenient"
The general feel of this motel is dark and dingy. The carpets were dirty in the public areas and in the room, the breakfast area is underlit, but the rooms are comfortable. The iron didn't work nor did the key upon first arriving. It was convenient and the cheapest in the area for the dates we chose, but I would only go back there if nothing else cheaper […] was available. Les mer
"Brookwood Inn, near Rochester NY"
Very nice hotel, rooms were large and comfy. We booked two rooms, one had a thermostat and everything was fine, the other room was controlled at the wall unit. It worked ok, but was a bit noisy. The toilet in one room was a little loose on the floor. Other than that the room was nice, clean and comfortabale. Service at the front desk was friendly and […] very helpful...great staff. The complimentary breakfast featured hot waffels otherwise it was a continental breakfast. Breakfast was held in the bar area and needed more lighting. The whole breakfast area was dark, but no big deal. Bottom line, I would stay there again if I am back in the area. Les mer
"Brookwood Inn,close to shopping and dining"
A comfortable hotel with excellent guest service. We were upgraded without asking and enjoyed the hotel's proximity to a variety of shopping areas, great dining and the beautiful community of Pittsford. Will definitely be returning.
"The Brookwood Hotel in Pittsford"
Very nice hotel and quiet neighbourhood. Convenient location to Highway. Would suggest they clean small areas of mold on shower tiles, otherwise nicely appointed rooms. Generous continental breakfast.
"really great location"
we loved this hotel! The room was large,clean and comfortable. The bed was wonderful. Both my husband & I loved how quiet it was in the room. .The staff was very friendly and helpful. The only thing missing(in room) was a bar frig.That said, we plan to stay at the Brookwood Inn, on our next visit to area.
"Excellent restaurant and bar on site!"
Very fine food and drinks .... right within the hotel! I would recommend this place if you are passing through metro Rochester. Good deal.
"Great Rochester location"
This hotel was a sweet surprise; the location was great, and the hotel was in a beautiful surrounding; close to Rochester and I 90. The continental breakfast was a bit limited, but nice. the room was great, as nice or better than the nicer Hiltons or Sheratons. The beds are my only complaint; they were too soft for me, but my wife liked them. I would […] stay there again in a heart beat. Les mer
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"Brookwood Inn"
Highly recommend a stay at The Brookwood Inn. Clean and comfortable beds and bedding, friendly staff, decent complimentary breakfast. Overall, a good value.
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Hotel was decent for the money. Beds were not comfortable at all. Bathroom was vey outdated and not overly clean...old tiles with mildew look. Free breakfast was good if you are traveling with kids. Gym was clean and decent.
"A decent hotel for the price"
Looks like a high-end hotel and for the most part is, though attention to details fits the value price---hallway carpets could use a deep cleaning or replacement; in-room shampoo, soaps, etc. look pricey but are actually not terribly high quality. Nevertheless, an excellent value for the price, with very comfortable beds and pillows, friendly staff, […] clean fitness and pool area, large flat panel TV. Right off the highway for easy access, but quiet. I have no regrets. Les mer
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"Nice staff, ok hotel"
The staff was friendly and professional. The hotel was kinda dated. Loose tile in the bathroom.
"Overnight stop on way to PA"
We stayed here as an overnight stop on our way from Vermont to Pennsylvania. It was a great hotel, very comfortable. We had a 4 year old and an 18 month old and the accomidations were great for them as well. The only criticism I would have was that the breakfast in the morning was severely lacking. There was not much of a selection and what they did […] have was not very fresh or good. Les mer
"The Brookwood Inn, Rochester, NY"
The service was great. We needed a microwave oven to heat up the meal for my son (with disabilites). The hotel restaurant didn't have it. The hotel staff made an arrangement to bring a microwave oven to our room for use. We were very impressed with their genuine and extra service. We really appreciate it. We (in particular, my son) also enjoyed very […] much swimming in the pool. Les mer
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"The Hotel Brookwood Inn"
Very clean and comfortable. The prize was reasonable and the complimentary breakfast was great and surprising..
"nice hotel at Pittsford/Victor"
Very nice hotel. Front desk was welcoming and helpful with directions, suggestions etc. Breakfast is not great but it's included. There is a Tim Hortons right next door. Hotel is quiet and clean. This was our second visit and we will go back.
"Great Hotel"
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"Nice but a little misleading"
We had an overall good stay at this hotel. The Queen bed was comfortable, but we had actually booked a room with 2 Queen beds and were very disappointed on arrival to be told the second queen was a pull-out sofa....not comfortable. The kids had fun in the pool and the location worked well for us. The only reason we would not recommend this hotel is […] due to the pull-out sofa issue. Les mer
"Great place to stay"
We had a great experience here. Comfortable beds, great service, very nice hotel. We will be staying there the next time we're in the area.
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