Sheraton Atlanta Downtown - Atlanta

Overall service and staff were excellent, however our room had a damp smell and wasnt sure if this was the laundry or smell in the room itself, however it wasnt to the point of being unbearable.

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Good i like

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great hotel--pool, bar, deli, restaurant, and fitness center are all excellent. Staff is very friendly and does a great job.

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Wonderful, friendly, up to date, clean place to stay in downtown Atlanta. Great serfice from entire staff.

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Enjoyed the hotel and the club room. The only difficulty we had was with the open parking lot. Sometimes the entrance would be blocked with a sign "closed" for seemingly no reason (there was always plenty of space, and it was late at night).

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I guess I expected more for the money.

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The hotel is very nice and the value was exceptional. I enjoyed my stay and would definitely stay again. The service was very good, and I did not have any negative issues.

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Fandangles was amazing, server Viera was great in providing good service quickly at our request, so that we could get to a concert in good time. Crab cakes and duck flat bread were delish. Bacon wrapped shrimp starter is a definite hit too.

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Every thing was very good , I will be back .

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Convenient downtown location. Clean, comfortable rooms. Perfect location for our visit to watch the Atlanta Braves

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Small and easy to navigate. Easy interstate access. Nice staff. Clean.

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Hotel is a little worn but great location and price.

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Good place to stay

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Everyone who was working during the 3 days i was here was very friendly and customer service focused. This hotel is just a 3 block walk from the MARTA station. nice hotel

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The hotel needs a serious facelift inside and out except in open public areas. Rooms and hallways were gross and have an emerging odor. However, the staff was exceptionally friendly.

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For this expensive hotel, they didn't even have free wi-fi. The toilet barely flushed. The bed sheet wasn't fitted, and came off every night. These things are all inexcusable for a 'quality' hotel.

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overall very good. hotel staff was exceptionally friendly and responsive. rooms were clean. only complaint was we had to wait a while for the room to be ready, but it was ncaa final four weekend and the whole city was at capacity. would still stay there again

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Wonderful stay, professional, courteous staff! We will be back.

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Great stay! Staff was friendly and very halpfull.

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It was a quality stay. I wish we would have had more space in the room outside of the bed. There just wasn't much space to move around. Since I did have a roommate, we just didn't have much room to put our luggage. Other than that, it was a good stay.

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Centrally located to areas of interest. High quality service.

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Staff was extremely friendly and willing to help, the parking situation and procedures especially for checking out were rediculous. The hallways were dark and dreary. The "clean towels" hanging in the bathroom were covered in hair. I would not recommend anybody I know to stay at this hotel.

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Our hotel when we paid for it said we had free breakfast included and they tried to charge us $80 for breakfast for 2 adults and 2 kids.

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The parking garage is horrible at this hotel. You have to walk through the car entrance to get into the hotel! On top of that they charge $22 a nite! Its just silly.

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Found a bed bug on one of the beds (looked it up on smart phone to verify), the battery for the safe was dead, the bathroom door lock was broken, the "white" towels had black stains on them. Would have been nice to have a small fridge in the room, a comparable room at a DoubleTree would have one. Over 6 dollars for a domestic bottle beer? Had it have […] been at least 4 dollars, I would have enjoyed two or three more and may have even had some more to eat. Sorry, not worth it. Did not know we had to walk on a small walkway next to traffic through the cold parking garage with our luggage to get from the car to the elevator, then back out from the elevator to the lobby. 29 dollars per night for valet or 24 for self parking, but did not use the car for the three days there. Not sure what was worse, paying extra for a valet to be used once or the 50yard dash in the cold with the bags? The area where the indoor pool was, was very nice and romantic! The staff was your typical Georgia friendly!!! That's always nice to see. Les mer

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My wife and I enjoyed our stay at the Sheration.

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I ordered a steak and chicken wings from room service around 7 pm on Sunday of my stay. They indicated over the phone that my food would be cooked and delivered to my room within 30 minutes. It wound up taking an hour and 15 minutes before my food was delivered. The food was excellent, but I was very grumpy sitting around my room for an extra 45 minutes […] waiting for my food as I was starving at that point. Les mer

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Limited hot water. I wish they can provide hotter water.

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It was convenient to area restaurants, and the MARTA transportation system. We had a bad experience with room service but the management wiped all charges from my bill (including the food we were able to consume)! Everyone was very helpful and pleasant. I would definitely stay here again!

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There was no water pressure in the bathroom sink. The closet door would not close. Had to pay for Wifi in room. Restaurant food and service was good.

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Went for a staycation for my birthday. Floated in the pool looking up at the clouds and stars. The weather was unseasonably warm for January. Couldn't pass up on swimming. Room service was exceptional, room was was huber-comfy! The only issues were the toilet took forver to flush and used so much water it took forever for the tank to fill up, and there […] was some mold (black mold) on the ceiling in the shower. View was nice from the window. Club Room had over-cooked potstickers, but very fresh fruit. You could take any and all foods from the Club Room up to your own room and keep coming back for more. Overall, really enjoyed my stay and had a relaxing time. I will return. Les mer

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I loved everything about this hotel, the location, my room, and the price. My only issue was parking. I had to pay $30.00 to park when I was told I could park with my room key but initially I wasn't allowed to park for free.

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my room was very nice. The bed was sooo comfortable! However, I requested a car pick me up @ restraurant and was told I would be called back. I called back after 30min and told they had tried to find me.??? I waitied 1 and half hrs for my ride. They sent a hired van which had no idenification as Sheraton. I wasted most of my evening. called them 3 times […] . Les mer

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Very nice hotel that is close to the downtown restaurants and only a few blocks from everything else. Nice snack/coffee bar. The pool area is beautiful. You fell like you are on a tropical island! Elevators were far away from lobby for our rooms. Self Parking was convenient.

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having stayed in hotels all over the caribbean,mexico,costa rica, the staff at this hotel was our favorite. one night they brought us a bowl of chek mix treats to snack on while watching the football game. i ask if they had anything else to snack on, the chek mix was a little to salty for us . five minutes later they apologized for the chek mix and […] brought us a small fruit and chesse plate. we almost fell off our bar stools. great staff! beds were very comfortable. the rooms were a little small, very clean so we overlooked the size of the room. indoor pool was great, it was 20s and 30s outside. there is no doubt where we will stay from from now on, when in atlanta. book it you will like it. Les mer

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I made the mistake of taking a room on the same room as a college band and had to call front desk to take control of noise 3:00 a.m. in the morning. The front desk took care of it immediately...I have no problems with young adults but should not have taken the room on their room.

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The hotel was good, but the hallways smelled bad. The attention service was good. Perfect location.

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