Quality Hotel - Burlington

I was very impressed with this hotel. The staff was friendly, rooms were clean, free breakfast was amazing. Would stay here again anytime.

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My room was surprisingly small, I actually had to look for the closet it was so tiny. But it had everything I needed so I have no major complains. The walls were a bit thin, but not bad enough for me to want to switch rooms. Breakfast was nothing spectacular, but it was pretty good.

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Nice, clean hotel for an overnight stay. Clean and comfortable room and includes hot breakfast.

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I use to work in the hotel industry and this place met all my expectations seeing as I am very picky about where I stay I know what to look for and I can not complain about this hotel at all and breakfast was free an even had hot food witch was great will absolutely stay here again! There was hockey guys even staying here and I can say I didn't hear […] them at all and the staff was vey nice! Les mer

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The hotel was very nice and the staff are great. Breakfast in the morning smelled great although I didn't have time to try any. There was a bag of microwave popcorn, a chocolate bar and a card in my room when I got there and I thought that was lovely.

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I will continue to support this hotel as they still offer smoking rooms! Newly reno'd and a fantastic rest. next door!

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It was great. Breakfast was included. Clean, comfortable and very good value.

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My family and I, were very welcomed by your staff!

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Very nice hotel and one of the best breakfast buffet... stayed here before, find the management really trying to do their best ... the heating system is the old fassioned fan kind, somewhat noisy and not working well.They did promptly come to help and eventually agreed to provide another room.

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This hotel was everything any finicky traveler will love Staff is super helpful and very attentive. Rooms are very clean, amenities all first rate and best of all breakfast was phenomenal. All for a very modest price. If you don't like this you won't like anything

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Enjoyed the full breakfast. Welcoming atmosphere. Relatively clean and kept. Affordable. The pillows were too thick and caused everyone to get a sore neck.

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free hot breakfast was appreciated, also we needed to check in early and check out late and they were very obliging.

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The hotel grounds were lovely - well groomed and attractve. Pets are allowed so my little schnauzer enjoyed herself too. There is a nice restaurant right next door.

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Great service and a great room. Highest recommendation.

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Spent two nights at this hotel, Sep 28 & 29. First night was ok. Check-in was easy and besides waiting forever for the hot water to work and not be ice cold, the room was clean and comfortable. The 2nd night we were woken up twice, around 3am and 4am, by a fire alarm set off on the smoking floor. We asked for a refund, but this was not granted. We made […] sure to get the most of the amentities, including free breakfast, since we would not be refunded for what turned out to be a terrible night's sleep. We had a long drive home, as well as a charity run to attend the following day, so we had no choice but to stay the 2nd night even with the alarms. I typically stay at the Holiday Inn when I travel in Canada & the US, and rarely try other hotels. Now I know I will not stay at this hotel again. Les mer

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Hotel was very satisfactory. Rooms clean and extremely comfotrable beds. Restaraunt next door had great food. Nice if breakfast ran until 1100 am. Would come back again.

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Was a very nice hotel. Nice customer service!!!!!

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Pleasantly surprised ... actually was as good as the photos on their website.

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I was born and raised in Hamilton, Ontario, but moved to the United States a number of years ago and married an American. We came back at this time due to the death of my mother. Our stay at your hotel was just what we needed during this time of grief and stress for me and my husband. I can't thank you enough for the excellent business-like way you […] conduct your hotel. Everyone was very professional and you did not even know my circumstances. It was just what I needed at this difficult time. If we ever are in need of a really great hotel to stay at in the future should we return to your area, we will most certainly stay at this hotel. Thank you so very much. Les mer

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Great stay. Handy restaurant and oyster bar across the parking lot!

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Upon arrival the staff especially the gentleman was friendly and helpful as well as the lady on staff.. The room was very clean restful and quiet... and we loved the shower instead of having the bath shower. It was perfect for us. The king size bed was great! The next morning we had the buffet breakfast lots of food and good variety... coffee was delicious! […] The staff serving/helping with the breakfast were very friendly and helpful.... Could not ask for more.... we would be happy to stay again....the only downfall was on checkout the staff person was not as helpful or friendly..... many thanks r. green Les mer

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The hotel is located by the highway but based on my experience, the locals know the hotel better than the name of the entrance street. The hotel was excellent and I give five stars to the hostess of the breakfast room ensuring all customers were satisfied, food/coffee replenished and clean.

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Nice hotel. We needed a place for the family to stay at for one night and we got just that: clean, very nice continental breakfast, standard friendly reception.

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It is conveniantly located to major roads and shopping as well as having an excellent restaurant next to it. The room was superb and we appreciated the private access to the business floor. A hot breakfast was a great way to continue on our journey. We would definitely stay there again.

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Comfortable and clean.

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The hotel was absolutely amazing. The front desk clerks were both amazing. I had to call and inform we wouldn't be there till late on our check-in night and Erica was very helpful, and wanted to make sure I knew we were in a smoking room. When we checked in the gentleman was very kind as well, and wanted to make sure we knew we had a smoking room as […] well. The rooms were very clean, and our bed was the most comfortable bed my boyfriend and I have ever slept in. The housekeeping were very pleasant. And the hotel was in a perfect location, since was right off the highway we had just gotten off; and for someone who has never been to Burlington before, it was very convenient. Les mer

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Loved the breakfast! Pool is small, but nice. Frig and microwave in the rooms were added bonuses. overall great!

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The gentleman at the front desk, Ronnie, was extremely helpful as we had a fair number of questions. He welcomed us every time we entered the building- a great ambassador for your hotel. We decided to stay a second night because of all the above.

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We had a great stay at the hotel. If we ever come back to Ontario we would consider staying at this hotel again.

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very nice front desk people, good for business people not family

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Most satisfactory, good value for money with helpful staff.

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There was a problem with the elevator that did not get fixed til after we left. The room was fantastic and the breakfast great but go early to eat and avoid the crowd.

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Confusion around the reservation - not helped by TOO MANY staff at front desk trying to put their 2 cents in to correct problem. Lady helping me was quite able to take care of me by herself. Bathtub did not drain at all - no way to lift plug that I could figure out. Breakfast was excellent as was the bed although a variety of pillow firmness would have […] been better. Good place if you have a dog - nice walking area. Les mer

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Comfortable room, clean, nice bathroom. Bed good. Internet worked well and had a good breakfast.

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great value, close to lots of restaurants, shopping, etc. Good breakfast (free) in the mornings.

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Pleasantly surprised with this hotel. My expectations were a lot lower because the name had me thinking I was going to a quality inn but this place was definitely of a much higher standard. Friendly check-in with complementary homemade cookies, clean and comfortable room, lots of restaurants close by, and hands down the best free breakfast I've ever […] had. I would definitely come back if I ever need to return to Burlington. Les mer

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Room and general experience were good. Hotel was difficult to access for a disabled person, due to a long and steep ramp. Some black mold in the shower, which the staff promised to deal with as soon as we told them.

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I'm a frequent traveller. Everything about this hotel is right. Enthusiastic staff, well-equipped room, very comfy bed, nice bathroom, all free amenities, everything nice. It fulfills every promise in its description, and then a bit more. I would highly recommend this hotel.

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This hotel was very clean, comfortable and just off the freeway. They served us a free buffet style breakfast in the morning.....perfect start to a busy day! I would recommend this hotel to anyone who is staying in the Burlington Ontario, Canada area.

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People will need to check if 'little leaguers' or whatever team are staying!!! There should be a warning if kids will be running the place!!!! Shouting, running around until midnight is NOT my preference!!!!

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This hotel was awesome. It was very clean and it was the most comfortable room we stayed in during our week long trip. Breakfast was excellent and provided us with much more than your typical free breakfast. Pool was clean and spa was a little piece of heaven after a long day.

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