Baymont Inn Miami-Airport West - Doral

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I WILL NOT RECOMMEND THIS HOTEL

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Room was n ot clean. Safety box was broken

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Comfortable

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the free breckfast was so so. Not to much to pick from. Yogart and toast.

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In the hotel we missed a bar. The capacity of the breakfast place was too small for all the guests. The breakfast was minimal. However, a Doral shopping center was closeby with a supermarket and restaurants.

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arrived at hotel at 10 in morning and had to wait until 3 for check in. The pool area was really run down and the pool looked really dirty.

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I had a king size bed. The bed had sag in the middle and could not sleep well. The carpet is not clean with bad odor. Bathroom had clean towels. I made a mistake in choosing Expedia unpublished rates hotel and got stuck with this hotel. Learned a good lesson.

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Hotel is reasonable but have very little amenities in room.

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You get what you pay for. Limited customer service (long lines...staff tends to be seated in office and only get up to serve counter when they feel like it...). Very restrictive check in. Only allow you to check in after 3 p.m. So if you arrive there at 9 a.m. (like we did from our cruise), we were made to sit in the lobby until exactly 3 p.m. Even […] though there were plenty of rooms ready and available (judging from all the people who checked out during the day that we watched...;o(. Couldn't store our suitcases so we could leave hotel (only were able to store 2 of our bags in minute locked office area). Though it happened to be freezing in Miami when we arrived, we were unable to change into weather-appropriate clothing anywhere (our suitcases were locked in the office!). Unable to speak to counter staff over the phone to confirm reservations/shuttle costs and had to contact head office in order for them to get through to front desk staff (was put on hold three times and then disconnected - eventually told to call back later in the day because girl at front desk was "alone" to deal with clients checking out and too busy to take my call or answer my questions). Dreadful experience all around and I wouldn't recommend it. Ever. Les mer

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This hotel claims to be close to the airport. It is not. It is a $40 cab ride. The shuttle runs only once an hour when it runs. It can take an hour to get to the hotel.

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It is my second visit to the hotel and I hope to go again...

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1. We arrived at the airport at 1:30 pm, tired and hungry and the hotel staff told us that they could not give us the room, nor leave us saved because they had luggage space!!. We had to wait almost three hours to give us the room. 2. My reservation was for a room with a king size bed and got a room with a queen size bed because it was all they had. […] I cheated. 3. My reservation included breakfast for 2 people for 3 days, however none of the three days it was possible to have breakfast because the breakfast area is extremely small, people would not fit, there was no food, was a complete disaster. It was a complete hoax. Les mer

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The hotel staff are very helpful and the room is nice. We had to wait about 30 minutes for the shuttle to pick us up from the airport, but that is a very resonable time concidering how far the hotel is from the airport. I thought that the hotel would have been closer to the airport, seeing as it had airport in the name. This hotel is quite far from […] any of the attractions in Miami. It is a $70-75 taxi ride to South Beach one way, and a $35 one way taxi to the Miricle Mile . If you are there during the weekend there is NO bus service that reaches this far out, you are stuck using taxis, which can really add up if there are a couple things you want to see. If you fly into Miami and stay here put back about $200-250 for transportation cost. Les mer

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Great stopping point before flying out of Miami. Liked the location--however the bathroom was not very clean!

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Wished the airport shuttle started earlier for those with early flights.

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Front desk was very helpful. Good breakfast before van ride to airport. Pool was ok, but could have been better.

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People in reception where respectful but not business friendly. A big 5 to the shuttle driver, Porfirio; who was very friendly and kind enough to wait for me at the airport, after the receptionist had told me I was going to wait an hour for the shuttle to the hotel.

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Dirty, lack of attention, not recommended. Old, breakfast needs improvement.

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Arrived late and found out the airport shuttle was no longer running. Had to take a $30 cab ride from the airport. Slightly too far from airport but room was clean and warm, ok for an overnight layover.

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General service of the hotel pretty good. Condition of the linens and mattress was regular. Good location for shoppers.

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limites selection of food during breakfast. No personel to help you other than for the admission.

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We really enjoyed your hotel, it s beautifulllll. great service. Zuleta Family.

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All you need if you are going shopping during the day. Comfortable rooms, nice personal, good installations.

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I really enjoyed the comfort and the excellent customer service!!!!!!!! The shuttle drivers were very helpful and friendly. The Receptionists and Managers were always joyful and accommodating! The hotel was much better then I was expecting for that price!

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rooms need maintenance and update. Staff needs to be more friendly. Breakfast area should be cleaner and bigger.

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nice place to stay, near airport and shopping malls, very clean

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The hotel and staff are great. The room are decent, but the carpets, the carpets stink and smell damp. We had to get our room changed and even then on the last day of our visit, not sure if there was a leak in the hallway, there was a loud fan going to dry the hallway carpet, however, the carpet in our room was wet, adding even more to the damp smelly […] feel that was already there We didn't complain because we were leaving the next day and exhausted. If you don't mind damp smelling carpets, this is a decent place to stay for the money. Les mer

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Breakfast needs to be improved

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The hotel needs to substantially remodel their rooms, even their shuttle needs to be replaced. There was a problem between Hotels.com and Baymont; Baymont had to take time to find our reservation at Hotels.com. Despite the approximately $30 savings, I should have spent the extra money and stayed at a different hotel.

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Breakfast is a big problem, very limited seating for the number of guests. Don't rely on wake up calls as You are likely to miss early flight. Not enough drawers or hanging space if you plan to stay longer than a couple days. Staff very pleasant, obliging and friendly. Breakfast time should be extended till 10 am. Would definitely go back , enjoyed […] free WiFi in the room and ample free parking space. Les mer

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The staff was not polite.

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The front desk was very nice and helpful. The rooms were clean but the are starting to need to be updated. The hotel has reasonable rates and is in a convenient location.

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Great hotel and price. Near of Dolphins Mall and the airport, very clean. The breakfast isn't very good.

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Good hotel and location. Stayed for 2 nights. Who goes to vacation and spend time at the hotel anyways??

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The room that we had booked online had only one kingsize bed - but we needed two separate beds, so it was changed at additional expense. The new room had two beds, but when I wanted to make myself a much needed coffee in the room, there was only one decaf pad provided. The bathroom only has the shower and a toilet, the sink for washing and shaving is […] integrated in the main room, so when you wash yourself in the morning, the other person in the room is immediately woken up. The breakfast room is very small and quite crowed in the mornings. When i wanted to book extra days at the end of a Florida trip, I found that the Expedia rate was about 10 dollars less per night than the rate offered my at the front desk. When I moved into that room it was not in a first class state. At the ceiling there were marks of water coming down from the floor above. Although the staff was very friendly and helpful the overall impression was that the hotel was a bit run-down. As the location was excellent for my travel purposes I would try to book at the adjacent Best Western, although that seems to be a bit more expensive. Les mer

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The hotel rates does not quite meet the Hotel standards. Its lacking improvements such as; updating the rooms to a more modern feel, the pool area its kind of crapy, and it needs a bigger breakfast space, guests could not fit at breakfast hour in such small area! The good side of it is location and the shuttle service to Miami Intl Airport and nearby […] Malls.... Les mer

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I scored a room here cheaply & I still paid too much. After reading other reviews, it seems that most of us who get a super cheap rate also get the same room. That would be room 109. It’s the handicapped room next to the laundry room to which you get to hear CONSTANT chatter from employees socializing throughout the night/morning. You will also be privy […] to having a maids cart right outside your door at any given time. The other reviews are correct about the smell. It’s a lovely mildew smell, which I assume is coming from the 3 foot wide water stain on the carpet, as well as many other stains. Also on the carpet is toothpaste, still wet from the previous guest as I unfortunately found out whilst walking barefoot. The smell was so bad I had to go to the grocery store across the street to buy some Lysol. Also be prepared to have the shower/toilet area to be uncomfortably wet after a shower. There is no tub to “catch” the water. It’s just one open room & the water gets everywhere. Also, there was a lot of hair all over the floor (not from your head) & the actual shower area completely dirty. Luckily, I had water shoes so I showered with those on. In regards to small details that this hotel looks over, my towels had lipstick on them, the wall lights had burn marks on the shades, horrible patchwork on the walls from whatever damage was done there, the list goes on. I highly suggest you stay elsewhere because the cheap rate you get is most certainly NOT worth it. Les mer

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