Waikiki Gateway Hotel - Honolulu

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Staff was friendly; room was clean; good location; took two requests to get the shower drain unplugged, two requests to stop the toilet from wobling and it was still not fixed.

The hotel is located at the beginning of Waikiki, so the neighborhood is not too loud but you can still hear trolleys passing by very often. Our room is clean in general except the coffee maker stinks because it hasn't been cleaned for months, I assume. During our stay, the fire alarm of the entire hotel went off early in the morning 2 days in a roll. […] It went off once the first day and twice the second day. Even though the hotel manager explained as "there was a teenage playing with the fire alarm", I found it was questionable. But what do you expect. You get what you pay for. Les mer

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Considering the low rate from Hotels.com, the room was great. If I had payed the posted rate, my review would be different. The pool was closed, as was the restaurant, the TV was old with lines and bad sound, and the air con was marginal. However none of that mattered because its Hawaii! Location was good, room was huge with 2 balconies (on end unit). […] Pretty quiet and clean enough, mini fridge and coffee pot worked. Great place if you are there to see Hawaii - not if you want to be pampered. Les mer

Was a great location, however the fire alarm went off both mornings that we were there. Was annoying because we had to walk down 14 flights of stairs at 5:00am.

This hotel is great for location on one of the main streets for shopping and access to Waikiki beach. Loved that each room has a small balcony. Pool is small but adequate and I was pleased for the price instead of paying for another name brand hotel off the beaten path.

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The Waikiki Gateway was not the best place we could have stayed in for our vacation for a number of reasons. One of the main reasons was the cost. It was mislead to us. We were a family of 3 adults and 1 child. We were charged several additional charges that were not mentioned to us prior to check out or on line when we paid what we thought was the […] full amount. For that price and additional charges--we could have found lots of nice hotels on or near the beach or something. Plus the hotel was not very nice at all. Not in a good place. Not very nice employees working there. A fairly dirty/smelly place. Not really a good place. And a very deceiving place. We would not recommend it to anyone else. Les mer

its price is should be lower cause other hotels nearer to the beach offers similar price. It should offer some breakfast.

This hotel was good, better than what I expected. Its surrounded with walking distance to shopping and restaurants. The room that I stayed in had a great view...overall this is a good hotel and the staff were very nice.

Hotel is average - not well decorated but was comfortable. Pool was small & room was cramped but beautiful views

the room we were assigned was nto clean: soda cup on dresser, foam cups opened and apparently used. The desk then got another room. Meanwhile, I received a parking ticket in the 3 minute loading zone. I would have been "otta there" after dropping off my guests had it not been for the time wasted in getting the second room.

This is not a resort hotel, but a good basic hotel. No frills, but clean, comfortable and in a good location. I would stay here again.

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Hotel required an excessive deposit for only 1 nights' stay. Room was located directly above a busy bus stop. With bus noise 24/7/366!

Because we were only staying one night I was ok with the accommodations. I would not have been happy if I had to stay more than one night. The bed was too soft and the two of us kept rolling into the middle. The room was clean enough but there was no soap dish in the shower? We had to leave the soap on the tub and of course it turned to mush rather […] quickly. Carpet was industrial flooring. The valet were the friendliest of all the staff. Initially I chose this hotel based on price and proximity to a nearby family apartment. There are other options nearby that I would prefer to stay in the future (based on personal experience) so it is unlikely I will stay here again. In this case, cheaper wasn't a better choice. Les mer

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THIS HOTEL'S LOCATION IS VERY CONVENIENT. THE CONDITION HOWEVER IS PATCH AFTER PATCH OF REPAIRS. THE HOTEL NEEDS TO BE OVERHAULED.

We stayed in an oceanview room on the 8th floor-since both sides of the corner room faces busy street, the traffic noise on either of the lanai's was quite loud-would have liked to sleep with the lanai doors open-but too loud-all night long! Also we found it to be too far away from the part of Waikiki that we wanted to be. We found it to be adequate […] for our stay. Les mer

While this hotel is ok, we expected a lot more from a penthouse room. The rate includes wifi, but it only worked for about half the time we were there (10 nights). They always claimed a technician was looking at it, but it rarely worked. There is no restaurant at the hotel, but plenty within walking distance. The beach is also a short walk. The hotel […] would benefit from refurbishment - it looks old and tatty. Rooms are not serviced until between 3-5pm, which is really annoying if you want to have a rest in the afternoon after being at the beach or shopping. Les mer

Large room with 2 lanais. Dated but for the money great value. Front desk nice enough. Breakfast buffett downstairs simple but all u can eat -great value.

The Hotel is One block from Ft Derussy and very close to Waikiki beach and the big shopping center. The manager let us check in early with no extra charge.

The good news is that it is a large room with 2 balconies. The bad news is the drapes and the furniture appear to not have been updated in at least 35 years. TV reception and channel selection is terrible. If they renovate the place could be great again.

Hotel Required an excessive security deposit at check-in, which was $100.00. More than my 1 night total cost for the room.

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Good location. Room needs maintenance. AC sounded like a freight train!

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WARNING: This hotel misrepresents itself online, and the pictures that they provide are deceiving. The hotel rooms are in dire need of renovation, which they claim they will do this year. The downstairs lobby is actually very nice and newly remodeled, but everything else upstairs looks the a cheap roadside motel. They'll nickel and dime you for internet […] access in the room and any additional amenities, but they'll do it with kind service and a smile. Until they refinish the hotel, stay somewhere else! Please! Les mer

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Great view Very old rooms the lobby brand new , the rooms at less 30 years old carpets and the rest room very old and bad odor coming out of the pluming when you tern on the water. the manager in charge said they are planing to remodel the whole thing next year.

hotel was good for the price and location

Business trip. Came here for a cheap night, but had to pay $10 more for internet (not available in the room, but free on the 3rd floor and in lobby) and $20 per night for valet parking. There is a convenient ABC store downstairs. There was no iron in the room. Although it was just me, there were two full size beds for me in the room. My room had a balcony […] facing the city. It is a 10 minute walk to the beech. Staff was nice. Overall, average hotel, but Honolulu is a great place to vacation. Les mer

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Enjoyed my stay at the hotel because it was very comfortable and convenient location. I requested for a king size bed, but got 2 full size beds; however, I had two balconies to enjoy. Furthermore, the towels were fluffy (new) unlike the towels that were provided at a hotel that I usually stay at, which is a brand name hotel.

Accommodations were fine. We had a beautiful view of the entrance way into Waikiki. Location was close to beaches and shopping. Parking was tight but we were able to find street parking for free.

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I stayed at some overpriced High rises before staying here on the last day of my trip. Got it for under a hundred with a view of street and good sun 1st thing in am. Rm 1013. Full mini mart store downstairs had beer and white castle burgers, in the warmer, and fridged Sandwiches too. Friendly staff. I will stay here again. At far end of Kalakaua Ave, […] so to walk to Dukes and middle of action is a good 10 minutes walk. Great value for the money. Will stay here again. Plus they had a working lap pool with a small waterfall , as the Island colony and Ocean resort had theirs under construction. Les mer

did like paying for parking, it should be included with your stay. Daytime should have two personal at the front desk.

I was satisfied with the king size bed because there were no slight indentations, and the pillows were fluffy. The only downside was that when I called front desk to request for a cork screw, they didn't have any; therefore, I didn't get to enjoy my wine. Other than that, the staff was very friendly, professional as well as courteous, and I enjoyed […] my stay at the hotel. Les mer

i like the room was very nice but im little disppiont why charge me 19.95 dollars tha i didnt order anything so

Good staff, good location, tired property.

The hotel is very old. We had the "deluxe" room which is smaller than a regular days inn room. Hardly had space to put luggage. The frig had no freezer door so everything froze even though it was turned down to minimum temp. The tub finish was gone . The worse was the very hard beds that were very small full size. My husband and I were there for our […] 31st anniversary. It was anything but comfortable. But for the price, we got what we paid for. Location was awesome. Enjoyed walking the area at nights with all the tiki lights. Les mer

We had reservations for a king sized bed but were checked into a room with four singles. After a struggle at the reservation desk, we were switched to a double room. The king size bed was never an option. Pay extra for parking and in room internet service.

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The staff was friendly. I was assisted in storing my bag prior to checking in. I used the hotel room mostly to sleep, so it was worth the affordable price. I liked that there is easy access to public transportation right in front of hotel. There is also a very nice restaurant across the street. was able to walk to shops and even take the bus to the […] local shopping center and hospital to visit a friend. I recomend the hotel for the price and accessability. Les mer

The hotel can do some improvements on room cleaning. The room looks clean but there is no smell of freshness and cleanliness. The room smells a bit musty especially the bathroom. The steps going into the hotel lobby and reception is a hassle especially since we had heavy luggages. The hotel clerk however was attentive to help us with the luggages once […] he saw that we're carrying the luggages up. I understand that it's a budget hotel, but I am sure they can improve on the above without spending much money. Les mer

Very convenient access to downtown and across from nice park. Not happy about parking charge, but guess that is standard to downtown hotels. Can be a bit difficult to find due to larger surrounding hotels and parking garage took a few turns to locate.