Sheraton Suites Houston Galleria - Houston

Rommet er slitt og godt brukt. Personalet er hyggelig og imøtekommende.

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Like it alot.....will stay there next time too.....

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great hotel location,parking easy to locate and acess

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Fantastic beds

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Stay was ok. Hotel about to begin needed renovations. Food service was not very good in the lounge.

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The hotel was nice but the room where very smelly so we asked to be moved and we did get moved right away but got pretty much another smelly room. Hotel was under renovation so there was pounding noises all day long.

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Overall, the hotel was good. If not driving though, it's tough to get around. The mall is the only thing within decent walking distance.

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Great location and access to major streets. Hotel was very clean and service at the front desk was very professional and courteous...I will definitely be booking here again and look forward to enjoying their enormous exercise facility.

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I was under the impression that the couch was a "fold out". We had an adult for what we thought was a fold out couch but instead had to make do with basically a love seat for a bed. I asked for a roll away bed at the front desk when we realized this and I was told that that suite wasn't allowed a roll away. Other than that, the room and hotel were  […] great. Les mer

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The rooms are spacious and the location is great for Galleria, Downtown, Oil Corridor, Reliant Stadium, Westheimer and Richmond. But the rooms are very tired, old furniture, wallpaper etc. an unpallatable nicotine off-white! Pool area is tiny, almost constantly in shadow and noisy from surrounding traffic, so probably only there for the star-rating, […] which is fair enough I suppose, but you won't want to use it (nobody did while I was there!). Restaurant service is slowest I've experienced anywhere in the US, but was polite and friendly. So overall, very average. You won't hate it, but you won't remember it either. I would try to stay somewhere else next time. Les mer

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I am very unhappy with my stay. I did not receive the room I wanted and I was charged for the roll away that was provided in lieu of the sleeper sofa. I will never stay at this hotel again.

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Nice and clean hotel.. staff were very nice

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We chose to stay at the Sheraton Suites Houston Galleria while attending the NRA National Conference. The hotel was great! The suite was large, comfortable and spotless. Every staff member I encountered, from the valet to the front desk, was professional and accommodating. I could not be more pleased with my hotel choice, the rate and hotels.com.

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perfect

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I'll stay they're whenever I visit Houston for work.

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Hotel is conveniently located, but after that, there isn't much good to say. With its raiting on hotels.com, I expected it to be much nicer/updated. Hotels with a similar (or even lower) rating were much nicer in my recent trips to LA and Chicago. Additionally, the wifi did not work, and the room layout was awkward.

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We have way too many choices to put up with bad rooms, furniture so old it looks like it is from my grandparents home, moldy bathroom, filthy jacuzzi, an extra sink does not make this room a suite, plus there is only one way in and out if the hotel on to a one way street south of a busy intersection. Now there was a restaurant and a bar that we didn't […] try but was full at night. Les mer

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The rooms are big but so is the attitude of employees. The location is on a one way street and very hard to exit onto a busy street. I saw one man ask to make two copies off his computer and was sent to a kinko's four blocks away. Two boys wanted to make popcorn and was told there is no available microwave due to the danger of harming themselves (really). […] The outdoor pool is the size of a postage stamp and the jacuzzi had a film looking like it had not been used in months. My first room had black mold in the bathroom due to a problem in the ceiling. I had planned to stay three nights and had two rooms for each night. We left after one night and was charged a $50 penalty per room. There are many places to stay in the Gallaria area - I suggest you keep looking until this place gets its act together. Les mer

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My family and I really enjoyed the surrounding shopping stores as well as the hotel. This will be my hotel of choice for every visit.

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My stay was outstanding. Although the sofa in the room seemed a little old. There were spots in the seat of the sofa and the sofa seat pillows were a little worn because they sunk in pretty low when I sat down.

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Very clean, well-kept. Friendly staff in a good location. Would certainly stay again.

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Everything was great thought they have stopped putting blanket and sheets in for couch.

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Hotel location

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The cleaniness of the hotel was great. Service was great. Location was wonderful. It was close to Galleria, other shops, and many restaurants. This will be my hotel of choice from now on.

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Capacity of reception is too small to handle, and there always was long lines to reach a very poor and unprofessional service.

Verifisert Expedia-gjesteanmeldelse

Great place to stay . Water gets cold a lot when bathing but the good very much out weighed the bad! Great place.

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I really did not enjoy Saturday of my stay I could not get back to the hotel because of the police blocking several exits. So it was like a waste of money. I was stuck in traffic for 4 hours.

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Very comfortable. Great staff.

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I thoroughly enjoyed this hotel suite. I didn't want to leave the comfort of the room and the bed and pillows!! Outstanding! Minor issues with a leaky shower head, inoperable tv remote, fussy AC thermostat, all of which were easily discoverable and should've been promptly fixed prior to renting the room out. I didn't expect these sort of minor details […] to escape the scrutiny of this level of Starwood property. Nonetheless, the hotel staff, the room itself, the hotel, and it's proximity to Houston's shopping mecca more than made up for the minor flaws. Les mer

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Good hotel on average. The bed is great but the room is a little old and the sofa was worn out.

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Room was clean and the service was professional and friendly. The location was great too.

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I decided to stay in this hotel because the Murder Mystery Dinner was located here. This was a great decision! We had a blast and the hotel was very nice. The staff was very friendly and willing to accommodate our needs! We'll be back next year!

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Hotel facility and the staff were above average. Very respectful and courteous. The restaurant was below my expectation for a hotel of that calibre. The food was mediocre at best. Would stay again, but each elsewhere.

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