Dorsett Regency Kuala Lumpur - Kuala Lumpur

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This hotel was very nice, we had booked a normal room, but we got the suite on the top floor ! Positivly surprised. The breakfast was also very good. Nice staff and clean, fine room.

we enjoyed our tour in KL. The staff in dorsett regency are very accomodating and hospitable.

Pleasant though brief. The entrance to Hotel car park is extremely narrow and requires good driving and maneuverability skills

The staff were amazing. They were obliging and respectful at all times. We had a late check in and a very early check out. Nothing was a problem for these guys. We also loved singing along with the singers in the bar after a long day walking around bb. Thanks for making our first 3 days in Malaysia good ones.

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The hotel is ideally located to walk to KL centre and the Petronas Towers are close by. Haggle for everything including taxis and especially Chinatown, where you take 80% off the asking price and then negotiate back, you will get stuff for a third of the asking pric, just be prepared to walk away, they will call you back on your terms!

Friendly, well functioning hotel, very good value for money

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Service staff was friendly and helpful. Was upgraded during check-in. Room was spacious and clean. Good location with a short walking distance to Pavilion Mall with linkway to Starhill Gallery via Ritz Carlton Hotel which is just behind. Hotel room had good amenities and a bath tub (not too sure why though... Do most people take bathes or shower??) […] Hotel overall seems a little dated furniture and fittings along the corridor but was fine when you reach the room. Would definitely consider staying there again when I am next up in KL. Les mer

Ok hotel, a bit shabby in places. Hotel staff provided an ok service but did not go out of their way. Restaurant staff friendly and buffet good - lots of choice food good quality. Can see towers from some rooms. Internet connection good. Bed was comfy and sheets clean. No issues, just an average hotel and service.

Old but overall good hotel. Exelent location and good breakfast.

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It's very appreciated that the Management had updraded my room that cause my stay so perfect and nice. It's a very good experiences to me. Furthermore - their service repair is very prompt. Hope the room will come attached with the DVD player at no charge. That would be most perfect. Thank you very much.

The recept desk is very friendly and always assisting and greet u. Most importantly they help by getting u the cheaper way to travel around. esp in KL , taxi driver always overcharge customer, especially when u are a tourist. I can know the staff are honest to tell u the rate to get around places. Well, toiletries is not so fully-equipped,e.g. no comb […] available..Rooms are spacious and just across the streets, there is a well-known local coffeeshop for breakfast.. nice! I missed the Char Siew Bun and is freshly baked Les mer

10 minutes to walk to the monorail. Not renovated lately, but OK.

Good hotel in a convenient location

Good price & good value for money, great location with easy access to shops, monorail etc, courteous, helpful, friendly staff, comfortable, clean rooms, delicious, cheap & abundant breakfast, what else can you want? This is my second time there, would recommend it to everyone and anyone, and will definitely stay there again and again and again. Thank […] you Dorsett Regency. Les mer

I enjoyed my stay here :) The price was affordable and was close to many shopping complexes, only 5-10mins walk Staff were friendly and helpful and the room was comfortable. The gym and pool are small but walking in KL's heat is enough exercise, just come back to the hotel room and relax in the bath after ;) Overall, it is definitely worth the p […] rice! Les mer

The hotel wud b better if there was HBO n live Epl football channel in every room.But e in hse movie channels made up for HBO while Espn did not cover live epl matches which cud b seen downstairs at lobby (as I was told)

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The expectations are met, in some cases even overdo. Location is excellent in terms of shopping and restaurants. The staff is very helpful, rooms are clean, good facilities, the only missing is the outdoor pool, may be the only thing that should be considered to be improved.

Located at a very convenient place which is close to Ritz Carlton, Westin, JW Marriot and only 5 minutes on walk to the major shopping mall like Pavillion, Lot 10, etc. Some of the rooms can see the Twin Tower view, great! Breakfast is great too, plenty of items you can choose. Hotel room is clean and large. It becomes one of the comfortable trip in […] my traveling experience. For sure highly recommend to other travellers. Les mer

Very nice hotel. Location was good, walking distance to most things. The breakfast buffet was good but way too many people so you had to wait a long time before allowed entry to the breakfast.very chaotic and not relaxing atmosphere in the restaurant.

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Had a wonderful time in Dorsett Regency. Nice view from the window. Situated in very posh Bukit Bintang area. Basically located in heart of city with nice buildings and Petronas very nearby. The buffet breakfast was amazing. Had something for everyone.

Please be careful when having concierge make taxi arrangements. We requested taxi to take us to the airport very early in the morning. Their driver overslept and we winded up hailing a taxi ourselves. We then found out the charge from the hotel was 60 RM more than a regular taxi.

This Hotel is just across the street from Ritz Calton, so surrounding is the same once you are on the street. This Hotel is neat & clean, just not as posh. The Aircon was fantastic, cold when required when one get back to the hotel. Best part is that I don't need to spend a bomb. I'd recommend this Hotel anytime.

good and clean hotel room. extreamly nice staff, they help with anything.good location. overall a really good hotel!!

The hotel was fine, but when I got back from my holiday I saw on my next credit card bill that the hotel had charged me ten dollars for two kit kat bars that we supposidly ate from the minibar. We didn't eat them (at least my wife says she didn't). Other than that, the hotel was okay and served our purpose for a two-night get away. They still owe me […] ten dollars though. Les mer

Good location, very friendly and helpful staff.

The good location and friendly staff made this attracts its customer with relatively lower price than similar hotels in the area. However, the hotel charges a lot for wireless internet service. We wanted to print a few paper from our e mails and were requested to use the business center and then take the papers from the reception after paying money […] !! Also the hotel does not have proper gym and no steam/sauna/Jacuzzi all are to be paid against use !! why a four star hotel does not have such facilities. At the end its not what you have paid for. Les mer

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Overall comfortable stay, location is just beside ritz Carlton hotel. Walk to Starhill about 5mins. Only a pity on small pool and small gym.

Good Points This hotel had a fairly central location, walkable to twin towers etc. It is also very tall so easy to spot. Breakfast wasn't included in our booking, so we paid for it one day, it was average and ok value. Good price for city centre Bad Points Smoking is allowed in the corridors outside the rooms, so they are a bit smelly. The concierge […] staff do a very hard sell on overpriced day trips. I asked them to get me a taxi to the bird sanctuary and they put me in a double price mercedes (i only realised the cost inflation on the return journey in a standard cab). The concierge also tried to pressure me into other trips, once in the hotel taxi, they tried to sell more trips. You could easily get pay over the odds if you've just arrived and don't know how cheap KL is. My advice is walk a little bit and get a standard taxi. Les mer

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The basic things were satisfying. Only down side was that the wifi was rather expensive.

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Helpful and courteous staff but hotel is a bit run down in landing areas. Expensive food and drink, fairly good location. Taxi rank just outside the hotel which tends to charge more than average. Even warned a taxi we had prebooked that he shouldn't charge less than 110 MR to LCCT whereas the meter read 72.

Was abit disappointed with the late check out part. As the hotel do not extend free late check out. Overall, the hotel location is quite good.. Surrounded by all the 5-stars hotel, walkable distance to all the good food and shopping centres.. guess its only a few mins walk to berjaya times square, farenheit88, lot 10.. Will definitely stay with this […] hotel again! Les mer

Everything is great with this hotel. We where given a smoking room, but we could not differ it from a non-smoking room.

The hotel was good and comfort. Good location. I got fed up when I wanted to extend the stay for just one day. The hotel staff were not co-operative and was not gentle. They asked me to make a booking through internet and we cannot extend the stay over the reception. Surprisingly when I asked for extension on first day, the other staff told it is over […] the counter. The Reception staff are not helpful. Les mer

Hotel was ok but gad this terrible smell everywhere.. Would not go there again..

This was our first time at Dorsett Regency Kuala Lumpur. Overall the location is good - close to shopping centres. Hotel was clean and service was good. Highly recommended!

I really wonder how this hotel got such a high rating and it certainly does not reflect my recent experience. The hotel itself is quite old and the design is lost in the last century. The wallpaper is quite dirty and gives the hotel a weary appearance. But let me get to the real problem of poor service. we arrived at the hotel to find the toilet blocked. […] During our very short stay of 2 days it had to be repaired three times and still worked sudoptimally. For me a working toilet is not negotiable and unfortuantely this was not seriously adressed by the managemet of the hotel. The location is quite good abd the views from the rooms are nice. I would not stay here again for sure! Les mer

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