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Anmeldt av en hotels.com-gjest den mai 6, 2012
Gjesten har ikke gitt noen kommentar.
"Flott hotell og beliggenhet."Anmeldt av en hotels.com-gjest den mai 5, 2012
Store fine rom. Hundre meter til Albert Dock. Eneste utsette noe på var frokosten som ikke var mye å skyte av.
"veldig fornøyd"Anmeldt av en hotels.com-gjest den mai 5, 2012
Vi var veldig fornøyde med oppholdet igjen. Dette var 2. gang på 2 mnd vi var i liverpool på det samme hotellet, og vi har vært veldig fornøyde begge ganger. Fin bar/spiseomeråde og flott basseng med trenings rom.Selve rommene er veldig fine og passet oss helt perfekt.kort avstand til alle butikker/sentrum 3-5 min gåavstand.
"helt greit hotell."Anmeldt av en hotels.com-gjest den mai 5, 2012
Fint oppholdt, litt stusselig frokost, men et bra hotell.
"Eksepsjonell service!"Anmeldt av en hotels.com-gjest den mai 2, 2012
Hotellvertinnen er perfekt, skiller seg ut med ekstra vennlighet, imøtekommenhet og omtanke. Veldig god service. Rolig strøk litt utenfor sentrum, busser og drosjer i umiddelbar nærhet. Vi skal tilbake til dette hotellet!
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
**Det kan hende at disse fasilitetene kun er tilgjengelige i noen av rommene eller enhetene. For noen av fasilitetene kan det bli ilagt tilleggsgebyr.
Spaet på stedet har massasje-/behandlingsrom.
Simon Radley Fine Dining - Denne restauranten serverer bare lunsj. Restaurantservice er ikke tilgjengelig på søndager og mandager.
La Brasserie - Denne restauranten serverer frokost, lunsj og middag.
The Arkle Bar and Lounge - Denne restauranten serverer lunsj og ettermiddagste, og har en bar.
Romservice (døgnet rundt) er tilgjengelig.
Fritidsfasiliteter ved dette hotellet er helsestudio, badstue og steamrom.
Fritidsaktivitetene som er oppført nedenfor, er tilgjengelige enten på hotellet eller i nærområdet. Avgifter kan tilkomme.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og de kan endres.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
"Great hotel, shame about the extra costs."
Lovely hotel. Real shame that there are extra charges to use the sauna which is advertised as a facility.
"Easter Treat"
Fantastic, I really could not fault it.
"Slightly irritated"
This is a nice hotel with some irritating elements. This is an old hotel that, by the looks of it, had a major refurbishment in the late 1990s. The interior design is reminiscent of US Hilton type hotels, with lots of pale tans and swirls. Perfectly acceptable but to my taste catering for an American clientèle more than European. Our room was, once […] again, similar to a 4 star US type hotel room with marble bathroom and comfortable, tan and brown style furnishings. The bathroom wasn't particularly impressive with a fixed head shower over a bath, plus shower curtain. There was, however, acres of very shiny marble to compensate. The worst element of the hotel, however, was to come. Upon check-in, we were asked whether we wanted coffee or tea in the morning. My wife ordered coffee. I was surprised at the request, until I reached the room and realised there was no coffee/tea making facilities in the room and where that tray would have been located there was now a tray laden with mini bar biscuits, nuts and wine. How this hotel can have achieved a 5 star rating without this facility amazes me. We were charged £4.50 for this morning coffee. The price is an irrelevance, it's the blatant profiteering and sly money making policy that irritates. To be a true 5 star hotel requires panache, elegance and customer confidence. Not Blackpool-style sneaky penny pinching. Les mer
"Chester Grosvenor HOTEL ANDNSPA"
Delightful oasis in centre of old style city. Beautiful. Excellent service.
"Great hotel but the restaurant is too expensive"
The hotel and service is absolutely great. The restaurant and hotel's brasseries though are very expensive and we ate in 'Bella Italia' restaurant opposite. We enjoyed our stay very much and will book again when in Chester.
"grosvenor hotel & spa chester- very convenient"
situated in the city centre this hotel couldn't be better placed to explore this lovely city, all the staff were very friendly and most helpful with directions, car parking,advice, some may find it a bit pricey but you get what you pay for, this is a first class hotel.
"Chester Grosvenor ideal central location."
There isn't anything my sister & I could fault with this hotel. The staff are friendly & very helpful. Other reviews complain of the lack of a tea/coffee tray in the room but, as it states in the welcome pack, this is brought to your room upon request. Our room was clean & very comfortable. We had a good choice of food available with our continental […] breakfast, the service here was also very swift. This hotel would be very hard to beat. We were very impressed. It's location was ideal for our shopping break, we could just nip back there & leave our bags. Les mer
"The only place to stay in Chester"
Hotel was great and the experience made all the more special by the wonderfull staff at the Grosvenor. From the front door to the housekeeping everyone had a smile and time to ask how everything was. The breakfast was excellent, well presented and the fresh food served piping hot. This is the place to stay in Chester.
"Fantastic Hotel - highly recommend"
I don't have a bad word to say about this hotel. We were upgraded to a junior suite due to a slight leak in our original room. They were so apologetic and even gave a bottle champagne. The suite was amazing and the staff were so helpful and polite. Absoloutely loved the entire stay.
"first class"
this is in downtown chester, a unique and charming english town. owned by the duke of westminster, one of britain's wealthiest men. immaculate condition, heavily staffed with competent people,michelin-starred restaurant. expensive but worth it. member of small luxury hotels of the world association.
"A fantastic stay at The Chester Grosvenor"
I stayed in The Chester Grosevnor with my partner last weekend. We stayed in a suite overlooking the main street. The room and lounge was excellent..with everything we could need. The staff were wonderful, food and drink exceptional and the hotel overall was fabulous. They can not do enough for you, even including the concierge car valet. We would highly […] recommend the hotel! Les mer
"Great hotel!"
Lovely hotel, friendly staff, great location, great food, free internet access but no swimming pool and you have to pay £35 per room to use the spa.
"The Brasserie drags the score down"
Went to Chester for a 1 night stay and thought we'd splash out on a nice hotel. The Grosvenor is a beautiful hotel where service and comfort is top class. The only negative thing we have to say is that the food served in the brasserie was not the quality I would expect when its so assoiated and part of the Grosvenor itself. We didnt get the chance to […] eat in the main restaurant so the Brasserie was our choice at the time. Menu and prices reflect a high standard and good produce but food served was below average. Chicken Caesar used re heated (microwaved?) grilled chicken, and the burger was just normal sesam seed bread from any supermarket, soggy chips (also re-heated?) You can get 10 times better quality in any gastro pub up and down the country. Hotel in itself is amazing, but stay clear of the brasserie, overpriced, and below average quality. Les mer
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