Hilton Blackpool Hotel - Blackpool

To be in Blackpool, this is not a bad hotel. I´m revy disappointed in the standard and cleanliness especially since this is a Hilton Hotel - I would have expected more, but now I know to avoid this Hotel-chain for the future. I also had an incident where I ordered room service and they brought me someone elses half eaten food - cold and messy. When […] I called to complaint, the concierge argued with me instead of apologising. In the end, they delivered the right food but by that time it was already cold. They still charged the full amount.... Les mer

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Hele oppholdtet var en psitiv opplevelse. De romene vi fikk bar litt preg av slitasje. Hotel personelle ga en helt perfekt service. Vi hadde valgt å ikke ta med frokost da vi ikke skulle spise på hotelet hverdag. Prisen på frokosten fant vi litt dyr, men maten var perfekt så prisen kunne til en viss grad forsvares

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I en by med særdeles mange litt slitne hoteller/guesthouses fremstår dette hotellet som et hotell i bra norsk målestokk. Hyggelige ansatte og god service. Veldig gode planløsninger på familierommene. Negativt for hotellet er dårlige garderobeløsninger for bassenget men disse er under utbedring. Heiskapasiteten på et såpass stort hotell er alt for liten […] og da særlig i fobindelse med frokost,lunch etc. På tross av dette kan jeg på det varmeste anbefale dette hotellet. Les mer

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the stay was good

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Was a disappointing stay at the Blackpool Hilton, expected more comfier provision, bedding was low standard, shower curtain - so disgusting, found dirty sock left from previous guest on bedroom floor.

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I booked this for my friends 70th birthday treat tI was absolutely brilliant Your staff made it extra special by decorating the table at dinner and giving my friend a birthday card. Lovely rooms and delicious food. Thank youto you all. Your Restaurant Manageress was particularly welcoming and attentive .

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A wonderful experience and nights sleep

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During our stay, we were disappointed that a three course meal was served instead of carvery meal on two evenings. This was due to the number of people in the hotel not justifying providing a carvery. Also the three course meal was more expensive than the carvery. We have been staying at this hotel since 2007, usually twice a year, and have always enjoyed […] our visits. Les mer

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We only stayed for 1night but we were very pleased with the hotel. We had hot sandwiches for lunch, very nice but a bit pricey.the staff were brilliant. The only complaint was the smelly shower curtain. Dreadful things.Great breakfast with so much choice and again wonderful service.

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Good Efficient Welcoming Staff. Very Satisfied

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When checked In l was told that they had upgraded the room to a king size bedded room at no extra cost

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Well, its the Hilton, stayed in a few Hiltons recently and definately live off the name, ie nothing like as exclusive as they used to be...but saying that the breakfast was lovely, would stay there again for that alone.

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Hotel room was clean, and nice outlook onto the front, but I'm afraid what struck us when we first went in was the poor quality and shabbiness of the bedding. White duvet was very creased, had holes in, and pillowcases did not fit pillows. All looked very depressing. Likewise the furniture was chipped and scratched and just looked very tired genere […] rally. Les mer

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Carpet in room threadbare certainly not a 4* hotel compared to similar in Scotland.

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This is a large Hilton hotel which is always a good and reliable brand. Convenient location and an enjoyable stay.

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Apart from a function taking place which was supposed to finish at 11pm but ran over until 11:40 being extremely noisy and leading to loss of sleep, everything else was really good. Food was excellent in the breakfast buffet, the Pool and amenities were also very welcome. The rooms could do with a facelift/refresh and the bathrooms/shower are quite […] outdated but we as we used the pool so much we used the changing rooms for showers so not a huge issue. We found everything really clean which we think is far more important than looking updated so overall very happy with the stay. Les mer

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Stay was excellent clean and comfortable room

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Overall, stay was fine but the rooms are a bit tired - could do with a complete refit. We would book again though. Was good for going to a concert at the Opera House in the winter gardens - walked both ways (20 minutes)

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Very impressed with hotel, great breakfast, pool lovely and warm, staff and service excellent. Only criticism is parking charge for car of £5 per night. Should be inclusive in price of room!

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A fabulous break away. Hotel staff couldn't have been friendlier or more helpful

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We stayed at the Hilton Blackpool for 3 nights. It was a fun trip and the hotel was close to the tram which was nice. You could see the ocean from some rooms. The food was good but quite expensive inside the hotel. The pool was nice and heated.

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First arrived and welcomed quickly, very polite an helpful people on the desk , the rooms are very clean and Enjoyable to stay in , breakfast in the morning more than you could ask for with very good service overall very enjoyable stay and would recommend

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Hotel not great for a four-star, let alone a Hilton. However, probably the best in Blackpool. Two standard rooms booked. OK for space but furniture scratched/scuffed/handles not affixed properly etc. One very flat pillow per person so requested more. Cleanliness good. No minibar/fridge in room. Disappointing no free wifi in rooms, only in lobby. Ample […] car parking in hotel car park, but again, disappointing there was a daily charge for guests. Didn't use the leisure facilities, but pool looked small. Food expensive considering the standard and where we were. Waiting staff in restaurant struggled with English. Breakfast ok, although hotel encouraged guests to avoid the queues during peak periods and attend breakfast early. My suggestion to the hotel would be to take on more staff. Reception staff helpful. Hotel was about a 10-15 min walk from the main attractions/town centre. Good sea views. Les mer

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If you have to go to Blackpool you must stay at the Hilton.

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The Hotel was a little out of the way, the reception was helpful and staff kind.The room was a little old and the pillows really not good.The wifi did not work, apparently it broke down the night I stayed.. Not a place I would run back to.

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Everything was superb except we were a bit disappointed that the evening meal was serve yourself. The food, however, was very good

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I was staying in Blackpool for the first time for Business with my partner. I paid a premium price with comparison with other rooms at other hotels in the area. There seemed to be an abundance of hotels when I search for Blackpool so i stuck to a name i recognised in Hilton and hoped for the best. The good bits include the friendly staff at reception […] and the superb breakfast (one of the best selection I have ever seen!). The bad bits, unfortunately include the bed in the room with which we stayed in, poor quality pillows and location. We stayed in room 423 and the bed was very noisy. Every time you would move during the night it would make a loud noise, this is infurirating when you are trying to sleep and resulted in a poor nights sleep for both myself and my partner. The pillows also are of such poor quality where you put your head in the pillow and it seems as if there is nothing in the pillow (even after getting extra pillows from the wardrobes it still meant that they were far too soft). I have stayed in Hiltons before and thought the experience wonderful, however I would probably think again before staying at another. I will be sending this to the hotel and update this review if I hear back. The only reason the location disappointed me was I was unaware having never been to Blackpool before how far we where from the main strip. it is quite a walk down to the pleasure beach and major piers. Les mer

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Very good

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staff and accomidation first class. .Hope to return soon. .

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As ca be seen from the title, the services of the hotel is great and warm, the breakfast is brilliant, however the hotel is far from those game centre and the amusement park of Blackpool, it cost around 10pounds to get the Pleasant Beach. This is the only drawback.

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Stayed at the Hilton Blackpool for a long weekend. Breakfast is always good, although I do think there are signs of cut backs. Room was confortable although the bathroom was in need of some attention.

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This is the second time we have stayed at this hotel, and it is beautiful in every way - superb service, lovely helpful staff, beautiful room and the most comfortable beds we've ever slept in! Breakfast really good too. Highly recommended, well done to all concerned. If you're planning a nice romantic getaway, you won't be disappointed with a guest […] room plus - look no further! Les mer

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I stayed 4 nights in Feb 2013 and can't praise the hotel staff enough. They are friendly and accommodating only too willing to help. The food was excellent with a specials menu in the evening at a very competitive price. The tram / bus link is right outside the door and buying a day tripper you can travel all day and night excellent value, especially […] if you are going to do the local area like we did. The rooms are immaculately clean even if they do look a little tired. On the whole I would recommend this hotel to anyone. Les mer

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The hotel was clean but the staff did not seem to care. We dined in the restaurant on Sat. and chose the a la carte menu. This was not cheap. My partner is unable to eat a full meal after major surgery but despite the fact that we told the waiter, he did not understand. We asked for a small light omelet for him with no extras. When it arrived it was […] a full 3 egg omelette with a pile of chips on the plate. We sent it and then the same omelette appeared without the chips. It was burnt on the outside and hard and my partner was unable to eat it. We ordered a bottle of white wine £25 and not until we were 3//4 of way into it were we offered a cooler. The waiter then seemed to vanish. We finished the main course and then waited 30 minutes, no-one cleared the table and we were not offered a sweet menu so we just walked away. This attitude seemed to run through all of the staff in the hotel. Les mer

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Great Location with view along the Promenade and beach. Excellent breakfast, but rooms Need a bit of renovation - shower hanging out of wall and carpets well worn.

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Everyone very helpful. Hotel busy and noisy. Soundproofing in the room could have been better/ Excellent breakfast buffet.

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Enjoyed our stay overall but the beds could have done with being a bit comfier - we stayed in a twin room. On a positive note the breakfast was very good and plentiful.

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Only spent one night in the hotel with kids and my Parents and Sister & family were there too. We had a fab time. The hotel was lovely and the staff, particularly the restaurant staff couldn't do enough for you. The voucher we purchased from reception for the evening meal represented great value for money and free for kids under 10yrs! The food was […] really nice and fresh and the breakfast was equally good. Will definitely stay here again in the future Les mer

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Spacious hotel and very good facilities but bedrooms are small for a four star hotel and in need of refurbishment. However, the beds are comfortable, the rooms do all have a sea view and we found it good value for money as we got a special offer discount. The staff are friendly and efficient. Breakfast is excellent. A shortish, 15 -20 minute form the […] centre is an ideal location away from noise. Les mer

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