Sofitel Hamburg Alter Wall - Hamburg

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Er du på jakt etter et moderne hotell, med god komfort og sentral beliggenhet i Hamburg - er dette hotellet for deg. Samtidig som nærheten til kanalen mellom Alter og Neuer Wall gir en egen fornemelse av fred og ro. Og så har det og en meget bra SPA Avdeling.

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Flott hotel, bra seng, rolig rom. Minus punkter: gratis internett var alt for langsomt og man måtte kjøpe en upgrade, jeg bestilte frokost på romet og den var jeg ikke fornøyd med: EUR 30 for ikke fersk appelsin jus, dårlig frukt, for lite kaffe og noen brødskiver med syltetøy.

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Jeg bodde 3 døgn på hotellet ved et kombinert arbeids og fritidsopphold. Det er glimrende plassert i forhold til sentrum, men likevel stille og rolig med en lite trafikkert gate på den ene siden og en romantisk kanal på den andre. Hotellet kan virke litt forretningsmessig og "kjølig", men servisen var utmerket. Restauranten var hyggelig og hadde meget […] god mat til fornuftige priser. Rommet var ikke alt for stort, men var komfortabelt og velutstyrt. Les mer

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Midt i sentrum, nærhet til alt, meget god restaurant og velfylt bar. Servicen var topp, valet parking, topp rom med alle fasiliteter.

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Vi er meget fornøyd med oppholdet på Sofitel Hamburg Alter Wall. Dette hotellet ønsker vi å besøke i gjen. Dersom vi skal på flere ferier og ikke vet sikkert hvilken by vi vil til, kan det være avgjørende hvor det finnes Sofitel - hoteller. Det kan avgjøre hvilken by vi reiser til - så fornøyde er vi :)Store, flotte rom. Skikkelige Loccitane - såper […] på badet - sier bare litt om kvalteten. Rett ved elva. Sentralt. Skikkelig service. Les mer

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Det ble et hyggelig opphold på hotellet, med hyggelig personale som var både imøtekommende og serviceinnstilt. Det eneste ankepunktet er at det kostet penger for å se på tv og høre musikk.

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Meget flott hotel med serviceinnstilte medarbeidere. Fantastisk flott trimrom / spaanlegg.

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Vi hadde bestilt et superiorrom. Ble plassert i et handicap-rom som luktet forferdelig. Kun skranglete dører inn til badet. Der var det dusj - uten noen form for forheng. Vi var for trøtte til å skifte rom, men gjorde det neste morgen. Da fikk vi (angivelig) det siste rommet som var ledig. Det var et alminnelig og greit hotellrom. Resten fungerte veldig […] fint. Super frokost! Les mer

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Topp beliggenhet og flott hotel totalt sett, men frokosten er priset litt i overkant. Helt suveren beliggehet for shopping og severdigheter. Rent og pent, samt svært imøyekommende personale.

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Se ovenfor - anmldelse fra oppholdet. Årsaken til tallet 4 på rengjøring, er at rommet ikke var stelt kl. 14.oo

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Flott hotell.

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Elegant og moderne hotel med "alt". Nydelig SPA-avdeling i underetasjen, moderne rom med designermøbler og alle fasiliteter, 2 restauranter og en koselig bar med utgang til terasse ved elven. Servicevennlig personale som snakker perfekt engelsk. Perfekt beliggenhet - midt i hjertet av sentrum - kort vei til shopping og et mylder av fortauscafeer.

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Very pleasant stay! Comfortable rooms, very nice to have the training room, the pool, right at the premises. But, as other guests has also commented on - the parking and the breakfast is quite expensive (24 euro/night and 26 euro pr. person). Should be something to look into.

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Meget sentralt med kjempe service og nydelige rom og mat

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Perfect

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very comfortable, but there was no bathtub in my room.

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great

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An excellent and well run hotel.The room was very comfortable with an excellent bathroom. All the staff were eager to offer assistance to enhance the experience.

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My only complaint is that the price of 29 Euros each for a full Breakfast is extortionate - you can get a 3 course set menu in the Restaurant for 27 Euros! A shame that they see fit to overcharge you - otherwise a superb hotel, and would definitely stay there again.

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A really superb hotel with the most comfortable bed I have ever slept in! Great staff and the location is ideal for a city visit! A most memorable and excellent stay!

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Loved my stay at the Sofitel; loved Hamburg. Highly recommended.

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The kind of quality you expect from a Sofitel, though comfort levels were a bit lower than I expected, mainly because the style of the hotel was a little industrial (less carpet and soft furnishings than usual). Also disappointed there was noise from the nearby train station even though I had requested a quiet room. Breakfast shockingly expensive at […] EUR32 so I passed! Les mer

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My partner and I spent a long weekend in Hamburg from October 25th - October 28th. We'd come away for my partner's birthday and because of this the hotel put a complimentary bottle of champagne in our room upon arrival. The rooms were exceptionally clean and comfortable. We made good use of the spa which we thoroughly enjoyed. The location in the […] Old Town is excellent and you are a short stroll from the main shopping streets and Town Hall. I would definitely stay in a Sofitel again and would recommend this hotel wholeheartedly. Les mer

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A very well run hotel, close to everything. If you are driving paln your route to the hotel it is tricky.

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The hotel was excellent and the spa was superb but we couldn't use the sauna, steam room etc because everybody has to go naked. We didn't realise this at first so we wore bathers and we were told that we had to leave if we didn't take our bathers off. Being british, we weren't used to this and are very uncomfortable with it so we couldn't use the facilities […] while we were there which was disappointing as we stayed there for 5 days and it was something we were looking forward to. Its a shame that the guests weren't given a choice. The room was lovely but there was a long glass window between the bedroom and the bathroom so you could see someone on the toilet and also having a shower. Really strange.We tried to work out why they did that and realised that you saw the view from the shower through that window.No privacy at all though. Breakfast is extemely expensive.Try Cafe Paris. Lovely! and just around the corner. Les mer

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loved this hotel, staff were helpful room was lovely! Drinnks were more expensive but they were served with nibbles!

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Great hotel, great service, ideal location

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Clean, pretty nice hotel. Price was reasonable, perfect location for both business and vacation. Hotel staff was very nice and professional. Highly recommended.

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I have stayed here several times and always found it comfortable, convenient and well-priced. In the past I did not rely on wireless as I did this time for iPhone and iPad. The wireless connection, although free, was just terrible and kept cutting out constantly and unpredictably, no matter where in the hotel I used it -- room, bar, lobby, etc. The […] hotel staff are well aware of it and apologetic, but this did not help me. Since I use Skype a lot, and since this was a business trip, I regret that I will not be able to consider this nice hotel again unless/until they bring their wireless network upto a decent standard. Les mer

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Like in many other hotels, rooms at Sofitel in Hamburg become available to arriving guests at 3PM (15:00). Since the hotel advertises to overseas guests (US, Canada, etc.), those guests arrive in the morning hours (my flight arrived at 7:30 AM), I was asked to cool my heels in the lobby from 8:30 am until 3 PM - a very long 6 1/2 hours after a sleepless […] night. Since the flight personnel of my United Airlines flight arrived at the same time as I did, it surprised me that they were promptly given rooms. Where there's a will, there's away . . . After I complained quite a bit, a room was 'discovered' and made available to me before noon. A more guest-friendly hotel would have found a solution to this problem. For example, a room cleaner could have been scheduled to arrive very early to start his or her regular work shift. But there seems to be no such interest in accommodating guests at this hotel. Dining room food was acceptable, with its service above average. A 'Mescaline Salad' is on the menu! Concierge service was limited to eight hours every day, but the concierge was a winner. Les mer

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We were in a classic room and had no tea or coffee making facilities. In a 5 star hotel I would except tea and coffee making facilities. The bed was very comfortable (as expected) and the facilities and location of the hotel were good.

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Loved it. The bed was wonderful everything was wonderful. Would go straight back again. Staff very good and helpful. Only thing forgot that in Germany people use the sauna naked so that took some getting use to. Lots of places to visit close by and places to eat but much quieter at night. Didnt eat in the hotel.

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Comfort of room, quality of furnishings etc. excellent. The spa was a little disappointing as no jacuzzi! Very expensive to eat at the hotel so we very successfully went to various cafes and restaurants for breakfast and evening meals. The location was fantastic as easy to walk to all the major sites.

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I stayed here with my girlfriend for just 3 nights on a brief visit to Hamburg, but although the stay was short, we managed to get a lot out of the hotel. Upon arriving we were checked in quickly with polite, puntual service. Our room was very tidy, with amenities such as a large HD television, comfortable duvet bed and large shower there. We tried […] out the downstairs swimming area which is just a small affair, but still very tranquil and stylish. One can book a massage there too from the reception for a moderate price. As said, although we spent most of the time outside of the hotel, we did dine in the hotel restaurant and drink most evenings at the bar. Both being very nice indeed and well staffed. Judging by the clientèle, the guests there ranged widely from business people to small families with children, although having said that I would say that overall the hotel seemed to incline more towards couples and professionals as opposed to big families. But the latter isn't necessarily a negative! Les mer

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Great hotel in a fantastic location near to all the sights and shopping. Between the four of us in our party we had booked a single , double and a deluxe. All the rooms were spacious and immaculate. The best part was the decking next to the canal , lovely sitting outside in a city centre hotel and having a few drinks. Will definitley be back.

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ultra modern and luxury with a twist of pure Romance! The pool is a must do at this hotel, very intimate and creative design.

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Extremely pleasant stay.Basement pool/spa a highlight

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Great hotel and great location in the heart of the city. Staff were extrememely helpful and courteous. Stayed in a superior room which was spacious and cleverly laid out.

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Fabulous, staff were extremely helpful and very friendly. I would highly recommend this very modern contemporary style hotel.

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We were in Hamburg for 4 days and found the hotel perfect for our needs. We enjoy city breaks and always prefer to stay in the centre of the action. The Sofitel offered quiet, modern and comfortable facilities, excellent service and food. We arrived from a cruise at 9.30 but were immediately and courteously taken to our room in spite of the early hour. […] Faultless customer service. Les mer

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I have never been mistreated as badly in any respectable hotel. They just did not want to acknowledge my presence when I arrived to check in, and just kept doing their stuff at a leisurely pace while I was standing there, without even looking at me. Overall, the service was as if they were paying me money to stay with them. On top of everything, I could […] not find a towel in my room, only a robe. Les mer

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My partner and I stayed at the Sofitel Alter Wall for three nights in June and had a fantastic stay. The room was modern and creatively designed, and incredibly comfortable. Great bed and great bathroom. The hotel staff were excellent and very helpful when we had questions. The location of the hotel is also second to none and perfectly positioned close […] to the main shopping area and tourist spots. Les mer

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