The Scotsman Hotel - Edinburgh

Dette var et meget hyggelig hotell, med perfekt beliggnhet i gamlebyen. Vi tok bussen en halv time fra flyplassen, og fra endestasjonen var det 2 minutter å gå til hotellet. Personalet var superhyggelige og hjelpsomme uten at det var påtrengende. God mat i restauranten på kveldstid og god frokost. Edinburgh forøvrig var en veldig fin opplevelse. Den […] skotske vennligheten var overveldende. Virker som hele befolkningen har blitt kurset i god oppførsel og hyggelig væremåte ! Les mer

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Når dørene åpnes for deg på The Scotsman blir du mottatt som om du er av adelig rang, og resten av oppholdet oppleves deretter. Flotte rom, gode senger, fantastisk restaurant og svært høflige og trivelige ansatte. Dersom jeg skal sette fingeren på noe som helst må det være klima på rommet. Da jeg ankom var rommet ganske kjølig. Man skrur selv på radiatorene […] på veggen. Kombinasjon av radiatorvarme, teppegulv og dårlig ventiliasjon førte til at det ble meget tørr luft den første natten. Den andre natten var ikke dette et problem. Les mer

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Veldig god service. Flott beliggenhet. Frokostserveringen noe mangelfull og treg, noen ganger tøyservietter og duk, noen ganger kun papir - ikke bra.Utrolig trege heiser. Men alt i alt et fint hotell med hyggelige ansatte.

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Veldig bra! Imøtekommende personell, intim atmosphære, koselig og litt annerledes siden du ikke blir møtt med en resepsjonskranke, men ved hyggelig betjening ved et skrivebord. Alt ble egentlig litt mer personlig. Flotte rom med alle faciliteter. Jeg kommer tilbake!

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Noen minutter til både turistbusser, togstasjon, kjøpesenter og puber! Ligger ved gangbruen, med spisesteder på den ene siden og shopping på den andre siden. Kjempegod frokost på roomservicen og all service ellers var kongelig; Alle de ansatte var hjelpsomme og blide.

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God beliggenhet, men obs støy og ikke mulig å lufte om natten pga problem med vindu. Harde senger. Hyggelig og profesjonell staff. SPA må prebookes, ikke noe tilgjengelig pga fullbooket ved ankomst.

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Visste at det var et 5 stjerners hotell, men ikke at det var med i kjeden "The leading hotels of the world". Bodde der i 4 døgn med sønn og 1 barnebarn, Vi reagerte umiddelbart på at det ikke var mulig å få mer enn en nøkkel til rommet. Veldig upraktisk når man skal gjøre forskjellige ting. Da vi kom slitne hjem siste kvelden etter å ha vært ute siden […] kl 8 om morgenen, var døren til rommet umulig å få opp. Dette ødela vårt planlagte opplegg for kvelden! Vi ble sittende i resepsjonen i 1 time og 3 kvarter (fikk drikke) mens personalet febrilsk forsøkte å ordne dørlåsen.Fikk tilbud om annet rom, men vi hadde alle tingene våre innelåst. Til slutt ble låsen demontert,men vi måtte ligge med "åpen dør" til vi dro neste dag. Iflg. personalet var ikke dette første gang det hadde skjedd med låsen til dette rommet. Gjør noe med låssystemet! Les mer

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Veldig hyggelig betjening og deilig stort rom. En fantastisk start på vår juleferie i Skottland.

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Very nice hotel with easy access to The Royal Mile. Fantastic old building with nice rooms. Breakfast was also nice, except that Egg&Bacon was missing!

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Flott hotell for dem som vil unne seg litt luksus! Restauranten var i overkant "fin" for oss, det var forventet at folk gikk i dress og det var en del "dilldall". Roomservicen var genial, men dyr. Alt var generelt dyrt på dette hotellet. Folkene stod alltid på pletten når du gikk ut døra, de var opptatt av vårt vel og ve. Spananlegget var supert for […] voksne, ikke så egnet for barn. Vi reiste med en ettåring, og verken restauranten eller spaanlegget var spesielt barnevennlig. Flott hotell som er verdt et besøk, nydelige rom som alle er unike og forskjellige. God, skotsk luksusstemning! Små, men elegante bad! Les mer

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Scotsman Hotel har det meste, men kvaliteten er lavere nå en da jeg bodde her for 4 år siden.

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Det er helt konge å få bo et steinkast fra alle severdigheter, se the castle fra hotellvinduet og hoppe på bussene som lot deg få oppleve byen på 3 timer. La deg bare ikke narre av anonsene om luksus rom og fantastisk frokost. Resepsjonen og gangene manglet atmosfære, det var trangt og personalet virket uengasjerte. Rommet vi fikk var lite, mørkt og […] vi måtte dusje i badekaret. Frokostprisene var til å missforstå og vi fikk oss derfor en dyr overraskelse. I ettertid ville vi ha spist ute på et av de hyggelige spisestedene i nærområdet, til en 1/4 del av prisen. Les mer

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Lovely hotel. Especially attentive staff! Great experience.

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Incredible location at Market Street and North Bridge,One block from the Royal Mile and across the street from the Waverley Train Station and a block and a half from the # 100 Airport bus terminal(bus leaves every 10 minutes). You can easily walk to many of the Edinburgh sites. It is in an old but cool building next to a very steep hill so the layout […] is confusing. The lobby is on the 4th floor off North Bridge Street. If you are coming from the airport bus or train station there is a buzzer on Market Street on the 0 floor. They will let you in so you can take the lift up to the 4th floor. Les mer

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Picked hotel for location. Staff could not have been nicer, service is excellent. Also picked hotel so myself and daughter could go swimming but pool was FREEZING. Everyone was complaining. Room nice but mattress was so uncomfortable that I could barely sleep. Creaky old, ancient bed. For this reason, I would never stay again.

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While I am the type to be a little uncomfortable with doors being opened for me, the use of my last name when being addressed, and having towels only used once, this level of service was performed with style and grace such that you felt they were genuine and sincere. From check-in, questions unrelated to the hotel, all the way through check-out, the […] staff were at 212 degrees! (a wonderful customer service book!) Incredible building, close to everything you would want to see. Les mer

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Dreadful! Heavy base-pounding techno "disco" music permeated our room until 3:00 am, allowing us no sleep. All staff, including the general manager, deny the existence of this loud, pounding music, despite two Edinburgh police constables confirming a nightclub is situated on the ground floor of the hotel building. The staff refer to the pounding music […] as "city noise". In addition, the hotel's housekeeping staff appeared to be either slow or understaffed. We were unable to enjoy an afternoon nap at the Scotsman after being out for over four hours since our room was not made up until close to 4:00 pm. Really disappointed in this hotel. Les mer

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We decided at the last minute to take the kids to Edinburgh for a couple of days. What a good decision it was and to book the Scotsman. Quirky but excellent rooms, check in took all of 60 seconds. In a superb location and terrific views from the excellently presented rooms. We asked for a double and a twin near each other and considering this was last […] minute, the hotel arranged this for us. Whilst the pool is not Olympic size it is more than adequate plus the steam room and sauna are a bonus. ALL staff, whatever their position were extremely polite, helpful & friendly. Would we stay there again ? Yes Les mer

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Spend the extra $$ for this hotel. Top notch location and service! Nice sample of whiskey in your room when you arrive! 1 of best i've stayed in and travel 150-200 days a year

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We have just stayed at the Scotsman for the fourth time and, once again, have had a wonderful stay. The whole hotel ouzes charm and character and the staff are, on the whole, welcoming, competent and helpful. Every room is completely different, with change of view, layout, amenities, but all with great atmosphere and character. Silly little niggle, […] this time there was a lack of both pen and notepad in our room, an oversight that shouldn't occur in an hotel of this calibre. The location is brilliant for walking to almost anywhere in the city and the public car parking charges are reduced by the hotel (pity that the spaces closer to the hotel are no longer available, it makes for more of a hike!). Breakfast is terrific, and the North Bridge Brasserie, within the hotel, looks good for other meals, we have only had tea there. Les mer

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On the whole great - very friendly staff and fantastic location.

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A lovely old hotel with charm. Staff was very helpful and pleasant. The gym was a little difficult to locate. . . Could use better directions or signage.

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The hotel surpassed our expectations.Accommodation was excellent and food was exceptional but what made our visit so wonderful was the service and courtesy we received from the staff both in the restaurant and at reception.A special thank you to Emma who was so helpful and thoughtful .Will return hopefully soon.

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Great location and lovely hotel. Stayed in room 306. Right under the restaurant and next door to the kitchen. Noise all evening and in the morning. Ridiculous.

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Everything about the Scotsman was terrific. The room was wonderful and the staff above all was incredible. Would not stay any other place in Edinburgh.

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Wonderful hotel in the best location. Excellent staff and service.

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Would stay at the Scotsman again. It is attached to a public fitness center, so it was one of the best hotel gyms.

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The hotel was wonderful, the pool is amazing! The staff were very attentive and helpful And upgraded our room without us even asking! We will definitely be back in the near future!

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Good hotel, well located but the room was very small and the temperature control was difficult. We fluctuated from hot to cold.

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We had a lovely stay and couldn't fault any aspect of the hotel or the service we received. We'll definitely be back!

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It was our second time staying at the Scotsman and this time we were in Edinburgh to be married. Although we didn't make a big deal of the event to the staff, they immediately upgraded our room, provided complementary champagne (on top of the complementary whisky already there) and on the evening after the ceremony they left a bottle of champagne and […] rose petals all over the bed. The staff were all excellent and our bags were even carried all the way onto the train for us! The hotel is spacious and impressive; our room had many original features, which meant the plumbing was a bit elderly, but we had a fabulous view of the Scott Monument from our huge window. The final exciting moment of the stay was to see JK Rowling having breakfast at the table next to ours :) Les mer

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If you want a classic hotel in the centre of Edinburgh then this is the one.

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A very great start to our stay as when we checked in we got a free upgrade to a deluxe room as we mentioned out stay was for a speacial occasion it was a special occasion:) Can't fault the hotel, the complimentary whiskey in the room is a great touch too. We made use of the pool and sauna/jacuzzi which was great after a long day of walking in the […] cold!!!! We will defintely be coming back to The Scotsman also the location is great as so close to everything. Les mer

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Nice public space and good staff. Rooms are a bit hit and miss though. The room I had was small and too hot.

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Excellent staff and location. Rooms were well appointed and roomy. Only issue we encountered was the temperature of the room (too hot...couldn't get it low enough to comfortably sleep).

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The attention to detail for the 5star hotel is falling short due to some foreign staff with their English, we booked Christmas Lunch for £178 was poor , Should have been proper Turkey meat rather than processed rolled version for this price. Should have been 5star lunch All other aspects of Hotel were fine, location etc, staff very friendly and wel […] coming Les mer

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Perfect location, hotel very comfortable. Rooms very clean and well appointed. Dinner in hotel very good.

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We were treated very well at the Judd Hotel. The room was beautiful, the service exquisite. It was very well located, just above the train station, on the Royal Mile.

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Third visit to this hotel at this time of year. Location is ideal for shopping, visiting tourist attractions and restaurants. Staff as always, very courteous and helpful. Would recommend this hotel to other visitors to Edinburgh. Only downfall on this occasion was the bed which although comfortable, was a zip and link kingsize and where the beds joined, […] there was a dip as sitting at different levels which made it quite uncomfortable if you moved to centre of bed. Other than that everything else up to the usual high standard. Les mer

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Fantastic location with breathtaking views of Edinburgh. The art throughout the hotel and stair case is worth exploring. Concierge staff very helpful although reception staff failed to tell me that I could get free wi-fi in the room. The room decor is getting a little tired, but otherwise very comfortable. The spa is good, but very difficult to find […] with poor signage. I didn't eat there so no comment on the food. Definately worth a stay for its historic value. Les mer

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The Scotsman was great! Customer service was awesome. They show you to your room and orient you and expect nothing in return. Location was perfect and was able to get to everywhere from there. Had a great time and hotel room views is amazing. Thank you to the Scotsman staff for the great service!

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Wonderful, historically quaint hotel, very centrally located to the Royal Mile and Castle, the rail station, and shops/restaurants of Edinburgh. Can walk to everything! Very nice attached restaurant, with great breakfasts. Staff very accomodating, kind. I really enjoyed my visit and would hightly recommend The Scotsman to others. sjm

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This is a beautiful hotel and in the best possible location for seeing Edinburgh. All of this, however, is obvious from a glance at the hotel's website. What the pictures can't show you, however, is the quality of the service. On our first morning a fixture in the bath tub failed, requiring an extensive plumbing repair and rendering the room unusable. […] Unfortunately we couldn't move to another room as the hotel was fully booked. Instead, the resourceful staff moved us to a beautiful room at the Caledonia, with full breakfast, and provided a taxi service for us. When we returned to the Scotsman the next night, they upgraded us to the Penthouse suite (an astonishing set of rooms with a near-panoramic view of the city), with a complimentary bottle of scotch. We were greeted warmly by staff whenever we went out or returned. Everyone was fully briefed about the arrangements that were made (at both Scotsman and Caldeonia) and thihgs could not have been made easier for us. I wouldn't even think about staying anywhere else. Les mer

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