Sun Suites Of Metairie - Metairie

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Decent room , decent price.

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I stayed here on two nights. The first night was great. Clean room, helpful staff. No problems. I continued my trip then returned a couple of nights later. This time I was given a room that was either a smoking room or had been one in the past, becuase it did not smell good. Nothing fancy and that's okay. It was nice to have the kitchenette.

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The front desk personnel was very courteous and honest. They did not have any small bath towel when we arrived. The next day we asked for more large bath towels since that was all we had in the room to start with, and we were told that they were all dirty and was being washed. Later on that day we tried again to get more bathe towels and they gave us […] both large and small. Said they had went out and purchased the small ones that morning. My husband had to secure the door with his tools. The lock was coming off. The a/c made all kinds of noise in the middle of the night. They had prosituting going on at the hotel. Very obvious. We don't think we will ever stay there again unless they are under new management. Les mer

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I was dissatisfied with the numerous times I had to switch rooms. I have never stayed at a hotel and had so many problems and was not offered a free stay, discounted stay or my money back. I have never stayed in a hotel and feces was left on the toilet or chemicals were left under the pillow. The cleanliness of the hotel could have been better. To top […] it off I called upper management two days after my final stay and never received a call back. Not to mention I have been itching ever since on my back. Les mer

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Hotel was clean and staff was friendly, knowledgeable and helpful. Location of hotel was near shopping sites and restaurants. We were very satisfied and plan to return at a later date and time.

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Even though the room was old, it was very clean, spacious and comfortable. I would stay again.

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For the price I paid, the hotel is ok. But my room was smelling weird, and I felt that was not well cleaned when the last guest left. I stayed 2 nights, and the room room was not cleaned in the first night. Even the towels were not changed... The front recepcionist were polide, and fast to check in and check out. She gave all information needed...

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Pros Had kitchenette, fridge, microwave, stove in room, 10 mins from French Quarter, very cheap price, 3 floors, elevator, cable tv, vending, free wifi, hot water, laundry room If you're custom to the Waldorf don't stay here. Great for college student and families, not aristoctats. The pros out way the cons. I would definitely stay again though for […] convinience, price and ammenities alone. I do recommend as a budget saver, but onces again dont't expect the Waldorf of Ceasar's Palace Cons Found cigarette box in room, couldn't get extra towels, Front desk service was sucked, saw a cockroach on the wall outside, Les mer

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My room was neat it was nonsmoking yet it smelled like smoke , the stove didn't work and the only way you get fresh towels is to turn in your dirty towels. The outside (walk ways) was a mess with cigarette butts the out trash cans were over flowing trash. I checked in on Friday they didn't clean the outside until Sunday. Other than that my say was  […] ok. Les mer

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Was supposed to have Queen size bed and room has a Full size bed. The bed was not comfortable and it rattled. The non-smoking room smelled like smoke. It sounded like the people above me was going to fall through the ceiling every time they walked.

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I did not like Sun Suite. Our room smell like smoke when we first git there. The bedding was nasty. We had a TV that played black and white. They never gave us clean towels. I had to complain to the front desk. They said we will have come to the front desk and give them our old towels to give get newer ones. The water was lukewarm in the showers. The […] whole experience at Les mer

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I usually don't write hotel reviews but with Sun Suites I will make an exception. Staying there was probably the worst experience I've had in a hotel in the US. I always thought there were certain minimum standards a hotel should satisfy in order to operate. This hotel does not meet most of them. My family and I got 2 rooms there last Saturday night […] so we could vote on the Venezuelan elections on Sunday. One of the rooms felt like walking into the lungs of a lifelong smoker (and it was supposed to be a non-smoking room), with one small double bed, dirty and worn out. The second room's smell was not as bad as the first one, but it had no hot water on the shower. I could hear my mother screaming out of cold from outside the room. Ice machines would not work on any of the 3 floors and there was not a single bottle of water in the vending machines. We tried to get at least another room in a different hotel but everything was booked due to a jazz festival. The neighborhood was pretty scary too. At 4am we decided to get our things and leave the place. If there is absolutely no other place to spend the night on, then consider staying here. Otherwise, go somewhere else. Les mer

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I am not satisfied for the money I paid and what I got. The front desk closes sometime after evening hours until at least 7:30 AM. During this time, nobody from the hotel staff is available to attend any request.

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The room was not cleaned during my stay, neither was the bed made nor fresh towels put out. The staff seemed nice, but the rooms were lacking. The linens were worn out and the bed spread was dirty.

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We went to New Orleans to board a cruise ship. Sun Suite is about 10 miles from the ship. Down town hotels were $150 - $300 per night, too much for our budjet. We stayed at Sun Suite for $67 taxes included. The room was clean, smelled very clean, the rome was larger than most we have stayed in had a full kitchen. If we go again we will surely stay here […] and I would recomend this hotel to any one. We couldn't have been more pleased. Gary & Wilma Les mer

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The outside of hotel was cleaner than room. Room was OK for price.

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The bed sank in the middle, and the only compensation was "We will make note of that" which is code for "we don't care, and the next sucker we get will have to suffer, too." Requested a different room, but it was denied. It was only a night, but will not be returning to this hotel.

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It was a outstanding get away with great workers.

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Would not go bk to much action goin on ppl to loud bed sleeps bad I order a join room didn't gt it the beds was suppose to b queen they was full size pics can b decieving

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rooms were closed with duck tape; wasn't provided the room I paid for; was given a room with no sheets or pillows for bed.

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I would not recommend this hotel for a family. The rooms were not ready even after reaching the room pretty late.

Verifisert Expedia-gjesteanmeldelse

Hotel is really making strides to compete with upper level hotel brands.

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The hotel was located in an area that I wouldn't walk in. My room was old and smelled like it had been a smoking room and then converted. There was used coffee in my coffee maker and no creamer, sugar, etc. My room wasn't cleaned my second day in the hotel. I would strongly urge everyone to stay away from this hotel. I'd rather sleep in the airport […] !!!!! Les mer

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Stayed two nights. No cleaning service unless you requested it. Thinwall's and noise throughout the evening, could not sleep. Left early no one was in the lobby -it was locked up lights off

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it was very comfortable. the manager there was very professional and has excellent customer service skills.

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This place is great to stay if you don't want to spend a lot and you only need to stay there for one night. The refrigerator was leaking and someone's water bottle was still in the window sill. Non-smoking rooms smell like smoke and the front desk is aware of it. Book online with Expedia. If you try to book in person, they'll charge you an extra $20. […] The one perk is it's walking distance to The Max. Les mer

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Nice and pleasant.

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Bed had a lumps or some obstruction in mattress. Bathroom was dirty, hair in tube. Shower head barely worked. Have other guest near by partying and screaming all night. Over all it sucked!

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We stayed at Sun Suites before and it was good but I must say this Hotel is in need of repair in rooms. The stove did not work,the faucet didn't work properly,the room was not clean they were dusty and the carpets needed more vacumning,light switches didn't work,bed was so uncomfortable. The ac worked perfectly and the microwave worked well.

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I had an early morning reservation for 1am. Upon arrival from a 7 hour road trip, I found it very difficult to find the address using my GPS. Sun Suites has invested in a billboard; however the sight line for motorist was poorly planned. More street level signs would be helpful. The development was making improvements by replacing carpet. The overall […] stay was accommodating. Les mer

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Great stay just to far from the French Quarter. It's was alot better than the reviews we read.

Verifisert Expedia-gjesteanmeldelse

I paid close to $200 for a room at this hotel just to see Mardi Gras the night before I left to go back home. While I was checking in, there were 3 people checking in along side me for rooms less then $100 a night because they were walk ins and didn't fill all the hotel rooms to capacity, needless to say when I asked they would not give me the same […] rate! This hotel is far from Bourbon, costing me at least $30-$40 every trip back and forth in a cab, which I made around 5 trips which included the airport. I only stayed one night, the girls at the desk didn't seem to happy or inviting, when we asked if they could call us a cab they gave us a piece of paper with cab services around the area to take us to Bourbon Street, we waited two hours and still nothing, half the numbers were out of order. They still didn't help with trying to get a hold of anyone. Eventually we made it down there, no help from them. The rooms are bland, there is nothing wonderful about them, the bed is totally uncomfortable and in the 4 hours I was able to sleep before catching my flight, my back hurt from it! The plus is they have a full kitchen in the room, full size fridge, stove, sink, all the necessities, the bathrooms were also pretty clean. Otherwise the decor is old and outdated, and I didn't feel entirely safe, the doors of the room are really iffy and can see the outside right through the floor and sides of the door, anyone could of gotten in with a simple kick to it. Shady place. Les mer

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We checked in early and had no problems. We got a smoker's room but the smell wasn't so bad. We just kept the window open and the a/c running. The room was clean, had towels, sample soap and shampoo. We felt safe and it was close to New Orleans and the Mardi Gras fun.

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I am and avid business traveler and never leave reviews, but in this case I feel it is needed. Do yourself a favor and pass on this hotel. I had to spend four nights here during Super Bowl weekend. Room was filthy and I never had room service during the stay. Crackhead Residents living here will not leave you alone, undercover drug bust in the parking […] lot, and a homeless man sleeping under the stairs outside of our room. Not a safe place to stay. Les mer

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Old rundown furniture, uncomfortable bed which was the size of a twin but they considered queen. Broken microwave handle that came off Everytime I pull to open it. The receptionist in the lobby looked at me like I was crazy when I pointed out they had run out off coffee for the second day straight. Not to mention they wouldn't help us with a cab to […] get around for Super Bowl. A Motel 6 was of higher caliber. Les mer

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Room was dirty when we got there. Never changed. Pretty nasty.

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The stay was ok, could have been better need an up grade to the hotel and a clean and surrounding.

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