Hotel Chand Palace - New Delhi

very bad experience,water smell is very bad

It should be Chand Lodge. This is lodge and not an hotel in any respect. Staff works for tips, rooms are dirty. Tap water is very bad. Hotels.com should remove this kind of bad hotels from its list for bookings. All negative experience.

This is an OK hotel if you're not picky. You get what you pay for - but nothing more. When we arrived we got to choose between two rooms, and as there was cockroaches crawling on a tray outside one of them, we chose the other one. I thought I wouldn't have to find them there, but I found four during our stay - one of them in my bed... The included […] breakfast wasn't good (continental/american), but okay. I didn't mind though, as the hotel had a good service when it came to sightseeing and we didn't spend much time in our room after all. We rented a taxidriver to take us round the city for 8 hours both days, and he was the best! So, if you're coming to New Delhi to see the city, this is a very good option indeed. Ask for the driver "Deepak", he is truly amazing - promise. Les mer

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Very Noisy neighbourhood

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pleasantly surprised by the all out helpfulness and accommodating attitude of the hotel management despite cancellation made by me and continuing with the reservation, recommended for budget travelers, not fussy about room size and appearance, and need clean place to sleep,served excellent complimentary breakfast.

We stayed for 4 nights and overall we weren't too disappointed considering where we were. The hotel had the potential to be really good, the fixtures and fittings were all first class however they weren't clean, we had to wear shoes in our room as the floors were so dusty, which we appreciate is a problem in Delhi. Breakfast was delivered from the hotel […] around the corner and was limited in choice, the dining room was very dusty and grubby. The area was not particularly safe especially at night and there were numerous touts and beggars all around but then again THAT IS DELHI. Les mer

The hotel is located in the heart of hotel central, and it is one of the nicer hotels. Customer service was excellent, our room was clean, we had hot water (although it took like 10 min to heat up), we had AC that worked, and a flat screen tv with cable. Good and inexpensive room service.

Rooms were not very clean, I had to get my room changed,sheets were not clean,breakfast was ok..becareful about buying travel package from them, they will rip you off especially if you are a foreginer.Go to small tour company on araksha rd you will find many. I went to RS tours they gave me a good deal.Hotel chand Palace staff were nice but the managers […] were really bad,the managers have to be trained about customer service,Always found them manager sleeping on the sofa full blanket on.For the same price or less you can find better hotels on the same street. I think you can stay there one day and look for better place near by. Hope this helps. Les mer

Comfortable stay at a reasonable price.

I have being staying here a few night almost every year for last five years and things have only changed for better in these years. I travel alone and my priorities are closeness to railway station, airport, a vibrant area and economical rates. This place is 10 minutes walk from the railway station and less than an hour from airport with a travel desk […] in the hotel, lies in between DBG and Arakshan roads and has had reasonable rates till now. But the cleanliness of room is definitely not good and the staff are not very polite either. I would not consider staying here if I was not traveling alone or if I had to stay for longer than a few days. Their room service food is quite good but again the service staff aren't efficient or even trying to be efficient. In my last stay, the room had a distinctive stink and the AC was left switched off despite me paying extra for an AC room. My request to send a room freshner was never met despite an initial prompt yes. These probably give a picture of why this might not be the best choice for a long stay. At the very rates charged by the hotel, one can get cleaner room with more friendly staff but I doubt it would be close to railway station or have such a vibrant area right at the door step of the hotel. Les mer

hotel is fine for what it is. its cheap and in a good location. only gripe was that there were no sheets on the bed, only a blanket which hopefully was clean. so if you do go there, i would suggest you take some sheets with you

For the price it is a good deal, rooms sufficiently nice, folks are friendly. However, lots of outsdie noise so you'll hear it in the rooms. And forget the supposed "free internet" which is one computer in the lobby for 60 rs per hour.

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Everything was in order at check-in and the process took about 5 minutes total. The rooms had been updated since my last stay and a major renovation was underway. Walls had fresh paint, the bathroom had been totally redone, and although the furniture was dated, it was comfortable and served its purpose. I have stayed at this property a total of 4 times […] over the past 3 years and would not hesitate returning. The neighborhood is chock full of budget hotels, and is near the train station and many other sights are just a short autorickshaw ride away. The hotel's travel desk is eager to help, as is the front desk. Although there is no restaurant on premises, 24 hour room service is available. Les mer

Ok, ik ben geen ervaren budget hotel reiziger, maar enkele dingen zijn wel essentieel voor men van een hotel kan spreken. Warm water was er niet, de zolen van mijn witte pantoffels waren na 2 uur op de kamer rondlopen helemaal zwart. Het raam kon niet helemaal dicht en de zwerfhonden in de buurt hielden mij de hele nacht wakker. De airport pickup stond […] keurig op mij te wachten, maar kostte meer dan wat Er afgesproken was. Toch een positieve opmerking: de wake up call was keurig op tijd En de reservering was feilloos. Kortom: waarschijnlijk zijn er in de omgeving betere prijs/kwaliteit deals te maken. Les mer

Freundliches Personal, dreckiges Zimmer, Bahnhofsgegend

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Hotel gahang palace qui n'a de Palace que le nom. Hotel bien trop cher vu les prestations offertes, pas d'eau chaude et cafards assurés sous la douche. Le service laisse à désirer et le petit déjeuner compris est bien léger. Je ne recommande pas cet hotel

El hotel tiene una ubicaciòn un tanto dificil de localizar, el servicio es malo, siempre en la recepciòn hubo un hombre malcriado y que habla muy mal inglès, atiende mala gana y le grita a los otros empleados en frente de los huspedes, muy cerca hay un mejor hotel con mejor servicio y similares tarifas Hotel El Jantar. Aunque New Dalhi es mejor. Muchas […] gracias por su preocupaciòn. Les mer

We spent two nights at this hotel. First, it was pretty hard to find as it is in a small alley where you couldn't see the sign. We were promised clean sheets and towels and got both with black stains. There were small animals all over the bathroom, and later near the beds. The neighbourhood was dirty, smelly and very crowded. Furthermore, we were two […] girls staying there, and the reception called us at night to ask us out for drinks, which was a very unpleasant experience, as we wanted to feel safe at the hotel. Les mer

If you wish to pay almost twice, for example, for a bottle of water or for a cup of tea or breakfast twice the price in a regular cafe just outside, it is good place to be. For a room, you can pay Rs 2000,-while next door occupant might have paid just Rs 1000,- - just if you could bargain. Water in shower is horrible, makes your hairs sticky. Staff […] is nice and location is ok. Les mer

Estuvimos en este hotel con una amiga en febrero. En principio, nos dieron una habitación sucia y no habían cambiado las sábanas. Nos asignaron otra limpia y más bonita después de un reclamo. Pero el problema principal de este hotel es su gerenciamiento. Quien lo maneja tiene una agencia de turismo y HARÁ TODO LO POSIBLE POR ESTAFAR AL TURISTA EN CUANTO […] PUEDA. Nuestra experiencia fue que solo por pedirle un mapa de la ciudad al personal del hotel fuimos derivadas con el gerente, quien antes de darnos el mapa, trató de asustarnos para que le compráramos a él todos los servicios que vendía. Finalmente, nos estafó con unos tickets de bus a Jaipur: en teoría nos vendió un servicio de bus turístico que no existió. Los conductores nos bajaron en mitad de la carretera y nos hicieron subir a un micro público en el que nadie hablaba inglés y no sabíamos a dónde se dirigía. Por este servicio terminamos pagando, por lo menos, 4 veces más el valor real de los pasajes. Recomiendo mucho cuidado a los viajeros. El hotel es pasable, pero NO COMPREN AQUÍ NINGÚN SERVICIO QUE LES OFREZCAN. Les mer

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Acceptable pour le prix.

Hotellet renoverades, de bytte rörsystem. Detta innebar att det var sten-slipdamm i luften och dimman låg tät ibland på dagtid. Dessutom började arbetarna vid 7-tiden på morgonen, och det är svårt att sova då de bilar/hackar upp golvet i rummet bredvid. personalen var dock trevlig och försökte vara tillmötesgående.