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Anmeldt av en hotels.com-gjest den nov 28, 2011
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
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"Clean, convenient and a bargain"
I had one problem, on the second day the heat/AC wall unit started to squeek terribly. I went to the office, but it was a Saturday afternoon and the maintenance person was already gone for the day. The clerk did switch me to a different unit with a newer, digital wall unit. Other than that, the staff was pleasant, the place was clean. Just be advised […] that this is a bare bones motel room, no moisturizer, no microwave, no fridge. You get soap and shampoo and that's it. If you need a fridge or microwave, you need to upgrade to one of their "sweet suites". Les mer
"Red Roof in Henrietta NY"
I just needed a basic hotel for a college visit since I was arriving late and needed to check out early. My family and I where pleasantly surprised to find a very clean room, including the bathroom, without any of the tell tale signs of previous guests. The mattress was on the stiff side rather then firm with some gentle give. TV noise from an adjacent […] room was a notable disturbance. Will use this hotel on future visits. Les mer
"decent hotel But Bloddy mess"
room was finr, staff was pleasant. Gott o room , at 1 am with 2 kids, and found blood on one of the sheets, So all 3 of us slept in the other bed. Pretty gross. I hate complainnig about things, but that was just downright gross
"noisy neighbors!"
room was okay but very warm! people in room to right started yelling,fighting,throwing things, and profanity every other word! This continued until early in the morning! Walls paper thin. Called front desk before midnight! Did not help! no sleep-not happy!!
"It meets our needs"
Simple one night stay, it met our needs for basic lodging. Did not provide continental breakfast, which could've saved us some time in the morning.
"Red Roof Inn Rochester-Henrietta"
Wonderful, Private, Quiet! Clean and simple. Perfect for an inexpensive, no idea of the area, close to everything place to stay.
"RIT Visit"
Great place for a short stay (1-2 nights), clean rooms. There were two items missing from our room hair dryer and an iron.
I was hissed out that the bed had hair on the sheets. The front desk had no one who could come change the sheets
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"if you don't mind no frills its great"
Clean comfortable and great location. Friendly staff however no extras. No fridge, no microwave, no coffee in room, no breakfast. hence the low price. If you need to sleep for a day or 2 its great.
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clean rooms, kind staff, good location, not expensive
"Red Roof Inn Henrietta NY"
Simple, clean. Easy to get to. Close to RIT.
"Red Roof experience"
Quality service and comfortable beds. Price definitely worth the stay. Convenienly placed in a location accessible to enmities. It's recommended to all but don't forget your personal toiletries.
"noisy heater ruined a night's sleep"
Two doors down, in room 201, the fan on the heater was very loud and kept me awake.
"Red Roof"
Nice hotel for a night or 2. Many close restaurants.
"Not Clean, Service Lacking"
This hotel is an affordable option, however the cleanliness of the room was lacking in the bath tub. In addition the hotel service was lacking. I needed to make a name change on the reservation and when I called the hotel they were not able to point me in the right direction. After a lengthy conversation they mentioned that I might be able to do so […] by calling hotels.com. It would have been much more efficient if they had known this information ahead of time. Les mer
"This stay was not tipical"
This is the fourth time we have stayed in this hotel. Every other occasion everything was fine, clean room, maintained, etc. This stay it was awful. The main light didn't work, so you had to walk into a dark room, try to find a light. Then the room had not been vacuumed, the tub was dirty. When I turned down the bed linen there was blood on the inside […] of the bed cover. The garbage had not been taken out.It was a mess. I called the office reported the issues.They did not have anyone to fix the light.or clean the room at that time.A maintenance request was made out. There were no other rooms. I had paid in advance through Hotels.com to keep the reservation. They would not give us the price of the room back . We had to stay. I complained to the hotel and Hotels.com. Red Roof Inn is suppose to be sending us a certificate for a free night. An investigation was done as to why the room was in such a state. We will see next month. When we go back for the next medical appointment. Les mer
"Decent place to stay for the price."
Nice enough hotel, clean, quiet, close to highway but not next to it, so quiet.
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We needed a clean room for the night after attending a concert in Rochester. This room fit the bill and was very reasonable. We did need to call the office because they forgot to leave towels in the room. They brought them immediately and were very apologetic. It was also very close to restaurants and a mall. I would stay there again.
"Red Roof Inn - Rochester (Henrietta), New York"
The hotel is a no frills kind of a place but it suited our purposes perfectly. The room that we had reserved was available. The front desk staff upon arrival and departure were friendly and courteous. The room was basic but clean with all the usual amenities such as cups, towels, soap, and shampoo. The only minor irritant was that the window heater/air […] conditioner was a bit noisy. Otherwise, it is a good value. Les mer
"Anniversary stay"
Was very pleased with the room overall. Will plan our next stay at The Red Roof.
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"Red Roof Inn Henrietta NY"
Excellent value for our money. Clean, quiet and safe.
"Another safe fee!"
Second time in a row of a Hotel.com reservation where I was charged a fee for an in room safe I did not use. It wasn't much, 1.50, but the principle of tacking on something after you've paid for the room just strikes me as disingenuous at best.
"Decent room for a decent price"
It's not the Taj Mahal but if you are looking for a clean room convenient to a couple restaurants, pizza, walking distance to McDonald's and Tom Horton's. Rooms are small but not bad, the building is older so expect older smaller rooms and bathrooms. cheap convenient and clean, good for a night of maybe two but it's not a vacation place at all.
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The room was economical yet very comfortable and clean.
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"Convenience and price"
A great deal for the price.
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"Nothing fancy, but a good stay."
All we needed was a place to sleep & shower that was close to a 2-day fitness training. Fit the bill & was a wonderful price:)
"redroof"
A clean bright room ... quiet ... internet was good ...
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Our second stay was as good as the first. We will be back. Clean, comfortable room, good service, reasonable price.
"Red Roof is a 2 Star Motel with a 3 Star Room."
I came to visit my friend for a few days in ROchester, and needed a low cost place to stay. then i came across RED ROOF. All i can say is that the Actual Room is a lot better than the images on the website. The room is clean, the toilet is clean, and the overall are just a lot better than expected. The staff at the reception is nice, there is free coffee […] at the reception 24/7. The only bad points that i can think of is traveling. If you don't have a car or didn't rent a car, traveling around Rochester will be a issue to you. Les mer
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"Red Roof Inn Rochester - Henrietta"
Room temperature control required too much manual involvement to maintain the desired temperature.
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It was near restaurants, just off the highway, close to colleges. The room was quiet, clean and comfortable. We will stay there again.
"For the price, it will do"
Not the most glamorous place to stay... but for the price, it's a good place to crash for the night. Amenities are limited but if you ask the front desk, service is commendable. Convenient McDonals and Tim Hortons shops for food.
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"Adequate"
My husband and I were looking for an inexpensive place to stay on Thanksgiving evening to hit the mall early on Black Friday. The Red Roof Inn in Henrietta fit exactly what we needed. The mall is a short drive away - not as close as I thought it would be - but it wasn't bad at all. The shower was a little stained, which was less-than-desirable, but […] overall we had a satisfactory stay and would recommend it to anyone looking for an inexpensive place to stay. Les mer
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