Royal Mirage Deluxe Marrakech - Marrakech

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Litt slitent hotell vedlikeholdsmessig men med god renslighet.

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sentralt beliggenhet , veldig bra frokost, meget behagelig sted å bo, anbefales

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Vi hadde det veldig kompefertabel på dette hotellet. Veldig ryddig og god atmosfære med ro og behagelig lobby. En smilende te- mann i nasjonal drakt alltid klar med mintte :) Det som var dårlig var at trimrommet trenger kraftig oppussing. Det er veldig fuktig der, ikke bra for helsen å trene der. Spa og trimrommet ligger vegg til vegg i kjelleren under […] eller ved bassenget, det var ubehagelig å være der. Derfor ble det 3 på tilstanden til vedlikehold på hotellet ovenfor. Ellers er hotellet i veldig god standard, ingenting å utsette for det. Men hvis du skal vite om taxi rate, ikke hør med hotellet. Fordi de har avtale med taxi sjåfører som står utenfor og belaster deg 3 ganger så mye enn de burde ha gjort i virkeligheten :) Les mer

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Nice and profesionally run hotel. Nice pool with sunbeds and towels. Quiet during nights. Located in posh area of Marakesh, walking distance to town square (or 30 D taxi fare). Recomended hotel

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It is a 5 star hotel and its luxury is obvious; spacious rooms and excellent services all the way. However, a drawback is pestering pigeons taking night rests above the balcony of many rooms. Shit and feathers in the balcony is not pleasant and is at a loss to understand why not the Management has taken actions to get rid of the birds. Another minor […] nuicanse was none-working locks on balcony doors. Food was fair (breakfast and supper) albeit services were good. Missing bacon at breakfast - got this in Dubai at a 5 star hotel there. Location is OK at walking distances to the Souk and Medina and also to the shopping district near the railway station. It was a triffle cold so nobody was in the pool - the area looked very nice indeed. Good value for our money but food not to our taste. Les mer

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Stille beliggenhet, gangavstand til alt i Marrakech. Vennlig og løsningsorientert betjening. God Frokost. Kan anbefales.

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Hyggelig ansatte, fine rom, og ganske så sentralt. God service, tillegg på 50.dh pga tax, ca 35 norske. God frokost, og vel så fornøyd med alt egentlig.

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Her får man mye for pengene. Ca 20 min å gå til sentrum, meget bra bassengområde, god service, store fine rom og meget bra frokost. Anbefales dersom man vil ha et 'friområde' utenfor Medinaens mer hektiske atmosfære. Bra nattklubber og restauranter i nærheten.

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Med 1/2 pris er det godt tillbud. Nydelig hage med basseng, men mye er slitt og mye går tomt hele tiden.

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The hotel has a problem with pigeons. Depending on which way the balcony is facing, this problem varies. But some of the rooms has a very big problem and there is feathers and pigeon shit everywhere. In other rooms the problem is minimal. The breakfast is not very great. There is plenty of room at this hotel, and the rooms are very big. Friendly staff. […] All in all it's a nice hotel, but it doesn't deserve the five stars. Les mer

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Dette hotellet holder ikke hva det lover. Flott beliggenhet, men servicen var elendig. Airconditionanlegget virket ikke og verandadørene fra rommet var umulig å låse da de låsene var ødelagte. Byttet rom, men også på det rommet var låsen ødelagt. SPA og treningsrommet var av meget dårlig kvalitet. Frokosten var bra.

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Hotellet ligger i det mer rike, totalt uinterressante, området Hivernage. Dog ikke så verst med ca 15 min gangdistanse til Kotoubia moskeen, og Djema al Fna. Mohammed V ave. ligger og rett rundt hjørnet. Betjeningen på hotellet var hyggelige og hjelpsomme. Engelsk var det kun resepsjonistene som kunne. Generelt sett i Marrakesh, vil du ikke ha noe som […] helst problem med kommunikasjon, dersom du snakker fransk. Det er minibank i hotellet, noe som var veldig praktisk. Rommene var helt greie, med store senger. Frokosten og helt grei. Svømmebassenget så rent og pent ut. Kun ute basseng. Det beste med beliggenheten var vel kanskje at det var stille i området rundt. Greit å komme seg litt vekk fra "maset" rundt turistområdene på kveldstid. Dersom man ønsker å oppleve det virkelige marrakesh, med riad liggende i trange gater, er ikke dette stedet for deg. Les mer

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Hotellet var rent, pent og tiltalende. Betjeningen hyggelig og pratet greit engelsk, desverre virket de lite kjent med "turist ting" og vi fikk noen overaskelser etter å ha fulgt deres råd. Likevel så gjorde de så godt de kunne. Rommene er romslige, det er godt trykk på vannet, og ikke minst er det ølservering for den som ønsker slikt. Ingen selvfølge […] på denne kant av verden (erfaring fra samme tur) Les mer

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Bra service og fin beliggenhet med gangavstand til både gammel og ny bydel (midt i mellom). Imidlertid vanskelig å få god og objektiv informasjon i resepsjonen mht. spisesteder, utflukter severdigheter etc., men dette er trolig et generelt problem i Marokko.

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Beautiful hotel with great poolservice and very nice personell. Beautiful garden and nice room, with shower and tub and a aircondition that works! (the only one that worked on our trip were we stayed at four different hotels).

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Bra hotell med en flott pool. Kjedelig frokost til å være et femstjerners hotell. Relativt dyr restaurant med middels mat. Bra rom, men alt for dårlig belysning. Betjeningen var hyggelig, men fullstendig handlingslammet når det oppsto problemer som skulle takles. Ikke mulig å få satt inn ekstra lamper på rommet. Etter at stuepiken overraskende fjernet […] sengepleddet, tok det 12 timer og fem purringer å få det tilbake. Resepsjonen var like overrasket hver gang vi purret. Trådløs Internett funket de første dagene, så ble det umulig å koble seg opp. Resepsjonen sto på at det måtte være vår pc det var noe galt med, selv om den funket alle andre steder enn på hotellet. Ble nektet å låne en av hotellets pc'er for å gjøre nødvendig arbeid. Ganske uttrolig på et femstjerners hotell. Les mer

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Royal Mirage Deluxe, Marrakech er et passe stort og fint hotell. Beliggenheten i området Hivernage er svært bra, midt imellom den gamle og nye bydel i gangavstand. De har et svært stort og deilig basseng og flott bassengområde med nydelig have rundt. Personalet snakker mest fransk, men også litt engelsk. Alle var blide og hyggelig, men noen hadde nok […] litt igjen å lære for å bli profesjonell i service. På et 5 stjerners hotell forventer man å slippe å be om småting, f.eks i frokostrommet. Vi spiste ikke mange måltider på hotellet utenom frokost som var inkludert, det var veldig dyrt i forhold til kvaliten. Vi var der i 14 dager og frokosten var den samme hver eneste dag, minimale variasjoner, og lite frukt og grønt. Rommene var store og luftige, med king size seng, fint bad med både dusjkabinett og badekar. Passe stor balkong. Hotellet var nydelig dekorert i marrokansk stil. Jeg leste flere kommentarer om hotellet før bestilling, og opplevde noen anmeldere litt ambivalent. Det meste stemte, og det er kun småting som drar ned, men de kan være irriterende. Men konklusjonen er at jeg anbefaler gjerne andre til å prøve dette hotellet. Det er også et godt utgangspunkt for å se byen til fots. Mange nydelige haver og parker i umiddelbar nærhet. Les mer

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Nice hotel..more like a 4 star than a 5 star. good breakfast. Had a very nice room with beautiful view. Just make sure that you don't get any of the rooms above the night club. The party dosent stop until 5 o'clock in the morning. Also Note that the hotel does not allow you to bring any food or drink from the outside into the hotel, not even to your […] room. Les mer

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The staff were not transparent and did not inform us prior to us having a buffet dinner of the pricing. The price is too high for the quality of a buffet dinner. There was hardly any meat in the Tajin that was served and the food was not hot. The hotel lobbies were filthy as construction work was being carried out and those areas to the suites were […] not barricaded by the hotel. Dusty and dirty curtains were poorly hung. The fixtures in the bathroom and bedroon are very old and not well serviced. The shower is very small and old fixtures where the shower door could be locked from the outside of the shower. That was quite scary! It is definitely not a 5 star rating. Les mer

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Hotel was under renovation, this REFLECTED poorly

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Basically, an excellent hotel - let down by a total lack of ambiance in the fairly expensive evening dining room (only one dining room whilst we were there). The food was OK - the service definitely not so! 20:05 to 22:05 is too long for a 3 course meal - when we already knew the menu!! Breakfast, on the other hand, was comprehensive and most enjoy […] able!! Les mer

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Some staff unhelpful. No hotel information provided. No local trips advertised. Hotel restaurant had no menu displayed. Good location. Could be easily improved

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Arrived in a taxi and waited for someone to help us with our luggage but nobody showed up so ended up dragging it up the stairs ourselves. Waited at the reception for ages to be checked in as there was only one person who was busy with a French couple complaining about something. Then we were given a room that was already occupied by someone else. Then […] waited again at the reception for a new room. The room was large but not particularly inviting or comfortable. Had to go to the bar to buy water. We couldn’t sleep at all until 6am because of the noise of some party. Made a mistake of having dinner at the hotel restaurant. It was empty but had to wait for over 15 minutes for menus. Ordered steamed sole with vegetable ratatouille and was treated to fish fingers with boiled cauliflower and carrots. I should have taken a picture to proof I’m not making this up. The soup was nice though. And there was very strong unpleasant smell around and inside the lifts. I was very happy to leave the hotel the following day. Les mer

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Pros: great location - nice rooms with space - big and nice swimming pool - friendly staff Cons: Walls are made of paper, I could hear my neighbor coughing - Although staff is friendly, service is terrible. It took me hours and hours to have any tiny issues (electric outlet not working, wifi down, dozens of flies in my bedroom, room service not answering […] the phone etc.) fixed. There is a bar and a disco inside the hotel, so expect to hear some music from your room until 12am or so. Overall it is a nice place that isn't worth its price and that I wouldn't recommend to any one looking for the quality of service that is supposed to come with 4 or 5 stars hotels. Les mer

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Located near the medina - rooms were clean.

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it was great experience staying in your hotel

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No room service I guess!! Asked for a bottle three times and I didn't get it!! Not a great service in general disappointing... Not recommended

Verifisert Expedia-gjesteanmeldelse

Great - everything was great! Can't say a bad word - people, sevice, food (amazing!!!), room, pool, location..super

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Good place to stay near the Medina. Close but not right up in it, which is great. Food prices are high for what is provided. This is rated as a 5 star but is really a strong 4 that needs spruced up but the feel of the place is very Marakech. Good breakfast

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The hotel was perfectly situated to allow the guest to get to both the old and new parts of town by foot (if you choose to do so) or cheaply by taxi. The staff in the hotel are friendly and helpful and whilst the hotel room was spacious and clean there were one or two slight issues with the condition of a couple of areas. The hotel was beautifully decorated […] and all in all it was a pleasant stay... Les mer

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It was an excellent

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Didn't have that long a stay to really experience all of the hotel, but the deco and service was excellent. The pool facility was great and the rooms were well-sized and very clean. Overall, very happy with the service. Free wifi and internet service in the lobby came in very useful as well. The only downside would be that the location seemed a little […] bit further out from the centre, and the big size of the hotel lost a little bit of that 'local feel'. Les mer

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Wonderful hotel in a great location, new town with a short walk to fabulous Bars & Restaurants. Quiet and tranquil hotel, lovely traditional decor and very friendly, helpful staff.

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I's not a 5* as rated, but if you get a good deal it's location & facilities make it excelent value for a 3 night stay. Breakfast is nothig more than ok. Food limited & service poor. We booked a Double, but they expected us to stay in a twin & move after the first night. Complained & got upgraded to a Junior Suite - happy with that. Pool good. Location […] ideal by the city wall & good for Medina/Souks & gardens etc. Les mer

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The hotel was amazing when you walked into the lobby, because of the interior and the view of the pool. However, that's where it stops. The room wasn't cleaned properly, the bathroom was out dated, toilet was broken,towels were never in the room after they cleaned, it got returned to you in the late afternoon. They speak minimal English so getting things […] understood is a challenge. There is no "gym" unless what they call a dark dingy room at the back of the hotel in the basement with some loose weights and a bicycle a gym. The "spa" was next to the "gym" with similar features. Don't bother go on the account of this!!2 Breakfast however was really good! Wide variety So if your just looking for a hotel with a ok room just to crash and a great breakfast to get you started on your day of exploring about the city and come back to cool off with a splash in the pool then this is great !!! Les mer

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Our stay was very memorable in Marrakech! Our hotel was close to alot of attractions and most important within walking distance of the best market I ever shopped in! There were a few little set backs about our room as one nite no bathtowels were left ect. One good thing was they tried to correct these problems rights away! Very clean hotel which was […] most important. Good coffee and the buffett breakfast was quite good! Beautiful lobby and free computers to use in the lobby which I most enjoyed!!! Nice big balonies though a problem with pidgeon waste but our maid cleaned it thoroughly everyday! The hotel also paid to dry clean some bathsuits ect. that the pidgeons decided to use the bathroom on:(We found if we tipped our maid she would go all out and sprinkle rose petals throughout our room and bed , which was very nice!!!The pool though not heated was the cleaniest pool I was ever in and felt quite refreshing on a hot day. The poolside food was good and displayed very nicely when delivered to your lounge chair! We would go back to the the Hotel Mirage deluxe in Marrakech again!!!! Decent price as well!! Les mer

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Hotel is average, if you are expecting a outstanding 5 star don't go here. Like all the other reviews I agree it is more like a 3 star. Hotel is in a great location, walking distance to all the sites! Rooms are big and clean but need a bit of a revamp. On arrival a lot of things were missing from the room, only one glass and bath robe, no hand towels, […] and no toiletries, by the next day, these had all been replaced. Also toilet did not flush properly and no tea/coffee facilities in the room. Hotel was very very quiet and lacked atmosphere, a lot of staff standing around doing nothing. Pool area was very nice, but water was cold! Bar area was also empty and a lot of choices on the menu not available. In all would probably stay there again as it is good value for money and a good location! Just don't expect luxury I had a great holiday!!! Les mer

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We've just returned from a wonderful 4 night stay in Marrakech. The hotel is ideally situated to explore the city. Although cheap, there's no need for a taxi as the Medina is a pleasant 15 minute walk away. The Hotel is charming, decorated beautifully and elegantly furnished however it is a little tired in some places. Our room was clean and breakfast […] was delicious with an excellent selection of both hot and cold dishes. They also have a Chef who is worth her weight in gold, cooking fresh omlettes to order... I'm missing them already! If you get the opportunity there is the most amazing Ryad where we had dinner on our last night. You will need to ring to reserve a table however I think it was possibly the most magical experience yet, having drinks on their roof terrace and then eating the most exquisite three course meal in there restaurant. Ryad El Fenn just 10 minutes from the Hotel is worth every penny although a special treat to enjoy with a loved one! Les mer

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The hotel is perfectly luxurious, and staff are friendly etc. Room service is debateable. The tajine ordered for room service was cold and had to be sent back and re-heated. Not the service of a 5 star hotel especially if you paid full price for it. However the breakfast we had in rom service was perfect and the buffet breakfast is also good. The tajine […] was the only thing that let the hotel down. Les mer

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The staff in the hotel were pleasant and friendly. I felt our room and bathroom were a bit "tired" but they were perfectly clean. The hotel felt like a calm oasis after the noise and clamour of the medina but some evenings we felt it was just too far to make the walk back to the medina,alongside a busy main road, having walked around all day. Although […] there was wi-fi access if you had your own laptop, there was not a computer available for guests. The breakfast every morning was excellent with a very wide choice of food. Les mer

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It is a 5 star hotel and its luxury is obvious; spacious rooms and excellent services all the way. However, a drawback is pestering pigeons taking night rests above the balcony of many rooms. Shit and feathers in the balcony is not pleasant and is at a loss to understand why not the Management has taken actions to get rid of the birds. Another minor […] nuicanse was none-working locks on balcony doors. Food was fair (breakfast and supper) albeit services were good. Missing bacon at breakfast - got this in Dubai at a 5 star hotel there. Location is OK at walking distances to the Souk and Medina and also to the shopping district near the railway station. It was a triffle cold so nobody was in the pool - the area looked very nice indeed. Good value for our money but food not to our taste. Les mer

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Nothing to say rather then please DO NOT BOOK in this hotel and it should be rated 1 star but not 5.

Verifisert Expedia-gjesteanmeldelse

Wonderful!!!

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well overdue for a refurb...we went in low season so hardly anyone there which created a dead atmosphere...we had problems with our balcony door which wouldn't lock..they sent a handy man to bodge it back together but was never reassured it would have taken much to brake in

Verifisert Expedia-gjesteanmeldelse

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