Shinjuku New City Hotel - Tokyo

Okay hotel, got what you need but not much more. Maybe a bit old or worn out, and the bathrooms are really small. Feel like you are on a boat. The hotel is in a quite part of Shinjuku. Not that much to do right out side the hotel. But the hotel have a great shuttle service that takes you to the Shinjuku station for free. Also taxis are cheep and all […] of them seem to know about the hotel. Good hotel if you're going to Tokyo not to stay at the hotel :) Les mer

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new city hotel, i would say is a cheap hotel, but if you are looking for clean, daily necessity prepared this hotel is good enough! the only down side is this hotel is far from shopping areas and the subway/JR is about a 10 mins good walk, alternative they provide free shuttle service. Since you are going tokyo I would suggest paying slightly more to […] stay somewhere more accessible will be more worth it. Lastly it is a old hotel, but they did maintenance well. : ) Les mer

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My husband and I stayed in January 2013 for 9 nights and paid just under £550 for a Semi-Double. The Shinjuku New City Hotel was excellently positioned and exactly what we wanted. The lobby had a well staffed reception desk and a free luggage scale. The room was large enough for us to open a very large suitcase and keep both it and our smaller suitcase […] stored out of the way. It was very quiet with the window closed, not too noisy with it open, and the drapes effectively blocked the light. A hair dryer, fridge, kettle and hotplate were provided. The bed was comfortable and just wide enough to not feel cramped. The bathroom was small and compact, with the usual amenities provided. The bath was not very long, but the depth allowed a comfortable soak, and the shower had reasonable water pressure. There is a mediocre Chinese restaurant next door, Dominos delivers to the room and a Convenience store a few doors down. Shinjuku Station is a leisurely 20 minute walk away, or 5 minutes by the free shuttle bus. The Station is surrounded by a many shops and restaurants. The Narita Express and several metro and train lines allow access to most of the city. Shinjuku Central Park and the Tokyo Metropolitan Government Offices (with a wonderful free 45th floor view) are very close. Shinjuku Gyoen National Garden is not too far, and was well worth the 200 yen entrance fee to wander in. I suspect our Winter visit showed the Garden at its dullest, but it was still very peaceful and beautiful. Les mer

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Great location, 10 min walk from Shinjuku station. Spacious room by Tokyo Shinjuku standards. A bit old, but functional and definitely good value. Friendly and helpful staff. If all you need is a clean and quiet place to sleep within close proximity of Shinjuku, this is definitely a great deal.

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A good, honest and helpful Hostel = ) Rooms are cold but thats common in Japan as no one who lives here has any form of central heating, its just a cultural thing. Suck it up princess!

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if possible the shuttle bus should be running from 10am to 4pm instead of stopping the services.

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Spent a week in this hotel. Location is well within walking distance from the JR station, and the shuttle that runs from the hotel to station is a nice, but welcome touch after a long day of shopping. Lots of great ramen/noodle bars, and a few good coffee shops close by. The park is amazing.

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Kudos to the reception, they gave us a non-smoking room on a high floor as requested, and gave us a corner room that was located in a quiet corner - which was much appreciated. The other positive was they had a shuttle bus to-and-fro Shinjuku stat., but limited op. frequency, i.e. no service between approx. 10am to 4.30pm, and after 9.30pm I think. […] On the disappointing side, while the room window could be opened (for ventilation and as a/c was not effective), there were no security grill or measures in place to prevent accidental fall-over. The window is located at approx. 90 cm above the room floor and so parents must watch their children very closely if the window is open. A/C is central and there is no thermostat for room temp adjustment. A/C was not effective as room is not comfortably cool. When mentioned, hotel staff could not do anything about the a/c but recommended opening window. Residual smoke could be smelt in the non-smoking room perhaps due to the central a/c system, or upwards travel of smoke from smoking rooms' open windows. Floor carpet was stained throughout indicating high turn-over occupancy of room, with minimal carpet cleaning, if any was done. Beds were sufficiently comfortable if one was tired but definitely not meant for an extended sleep-in. Overall my rating would be 2.5 out of 5 instead of 2 as the bar indicates above. Definitely not recommended for business travellers or families, however may be cost-effective accom for singles or gp of friends. Les mer

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Rooms were small and hard to find - but price was reasonable.

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Very good service and a relatively inexpensive stay at this large, somewhat run-down hotel. Carpet coming up a bit in the halls and our room, and hot water a bit unsteady in the shower. You're a few minutes away from Shinjuku Station, and the hotel has a shuttle bus that runs mornings and afternoons, so the location's handy. If price is a consideration […] and you don't mind a little noise in the halls, this hotel will satisfy. Les mer

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The staff talks English fluently. Good wireless, The only thing is that it is about 15-20 minutes walk from the nearest JR Station. The Hotel does have shuttle that works in the morning and afternoon going to the station and back.

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The location is good, about 15 mins walk from Shinjuku station, and there's a free shuttle which can bring you there at certain times in a day. We asked for a deluxe room, but it was a bit smaller than we expected. The building is old, and during the night you can hear anything that is going on around you...

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Pretty much a "fits the bill" type of hotel, you can run down a list of requirements for basic things you'd need in a hotel and you get everything here. Did not run into any problems at all during my stay, everything worked, I was able to find everything I needed, and all. There wasn't much surprise either positively or negatively, it's not a "WOW" […] type of place, but very satisfactory overall. Les mer

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Room: Semi-double. Lone traveller. The only negative surprise was the lack of a dresser and closet. There are 3 hooks with hangers and a tiny desk drawer which held some things, otherwise I lived out of my suitcase, which actually was not too bad. The bed looked like an American full sized bed, so may be too small for couples. Tiny bathroom but served […] its purpose. There were some nice touches: Shampoo, conditioner, body soap, hot water maker, green tea bags, toothbrushes, toothpaste, TV with BBC World News in English. Did not eat at the restaurant but heard it was expensive and not very good. I walked toward Shinjuku station and stopped at various eateries and grocery stores along the way instead, including some well-known American ones. There is also a nice convenience store very close to the hotel, and a grocery store a bit further down, off the main road. The time and effort to walk to Shinjuku station depends on one's health and fitness, but here's a tip: Use the underground passages under the Tokyo Metro Buildings. My 86-year-old spry mother had no trouble walking to the station daily with these shortcuts. In summary: If you plan to spend a lot of time in the hotel room, this may not be the place for you as it may be too confining, does not have much of a view unless you are facing Chuo Park, and lacks amenities such as a pool, game room, and gym. However, if you just need a place to clean up and sleep after a day of exploring, I can recommend this hotel. Les mer

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Nice small hotel, not too far from Shinjuku station. Clean and tidy, staff very polite and helpful but weak on English language. That was ,surprisingly for us, a very common.It seems Japanese folks speak very little English. The shuttle bus is a main thing that will put this hotel in front of the other hotels around. It runs in the morning and from […] 4 pm to 21.30 pm to and from Shinjuku station which will be your main starting point to visit the other areas of Tokyo. For shopping and night life we recommend to choose Shinjuku area, it has everything. we stayed 5 nights and we liked it. Les mer

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Room was clean, typical budget hotel...perhaps a little larger. Older bed & bedding not as comfortable as my aging body likes. But the hotel has guest laundry, free wi-fi, and is walking distance to Shinjuku station, with other stations even closer and a free shuttle running every 10 minutes. Across the street from Shinjuku Chuo Park. Great value, I […] would stay here again to save $. Les mer

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The staff was very friendly and helpful! The hotel is an easy walk to the Shinjuku station (once you know your way around) About 15 mins. About 5 min walk to the Tochomae metro station if you don't want to walk the extra 10 mins. Shuttle service easy to use but only runs in morning and evening hours. Nice convenience store down the street as well. The […] cleanliness of the room was good. The beds are a little hard, but that was the only thing that bothered me about the room. The breakfast buffet is ok - assortment between Asian and western cuisine. Get there early though or not much is left! My group and I found that eating at about 8am was the best time. Did find it a little pricey for a buffet. There are a lot of other breakfast options in Shinjuku station or while you are out and about though so I encourage to try other places! There are some homeless around that area but none bother you or ask for $$ and they keep their areas very clean!! Overall experience with the hotel was great and recommend for those on a budget! Les mer

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We are greeted well although they are having hard time speaking in communication but we do understand it (we don't have any problem with that). First they gave us a room but unfortunately it wasn't the room what we booked. So I talked to them and they transfer us again to another room. Again, its not the room we booked for. I want to argue but its aright […] cos we are all tired from that day and need to rest. Sandals are all small in sizes which we need a bigger one. Bathroom are small too. Aircon is in high mode but still warm inside. Shampoo, body wash, and conditioner are very good. Lack of amenities. Breakfast is always the same, they need to change menu. Keys are old style, they need to change to card style. Les mer

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Overall the stay was great! Near to the train station and the shuttle bus services was efficient.

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The hotel was not bad. The rooms are bigger compared to many other hotels that I have browsed. Communication in Japan is not easy when not many speak English. Even if they do the understanding of what you want can be misinterpreted. The toilet in their lobby needs to be upgraded and improved. The way they clean rooms here is that they have everyone's […] room door opened until they finish the whole floor. That I find very disturbing and unsafe. Apart from that the rooms are clean and comfy to be in if you are planning for a long stay. Les mer

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Hotel is not walking distance to train station,shuttle available only certain times. Staff friendly.

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Pleasant, but they forgot to wake up call last day

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The staff at the front counter were very welcoming and were more than happy to help us. We really appreciated the free bus to and from the hotel to Shinjuku Station

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We are talking about a hotel in Japan, so you can be 100% sure of the personnel's kindness and commitment. They were careful and attentive in every which way. As usual, space is an issue in Japan, and this reflected on the room, which lacked a wardrobe - the only real big drawback of the experience. Another small nuisance was the WiFi in the lobby, […] which probably cannot take more than a number of users, so it worked in hiccups. Still, there's a limited number of modems you can get for free at the reception desk to have internet in your room. The hotel is a 15-20 minute walk from Shinjuku station, but in the morning and in the evening there's a shuttle service with a small bus every 20 minutes. Given the astounding lodging prices in Japan and Tokyo in particular, this hotel represents a really wise choice, with a more than reasonable price/quality ratio. Les mer

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I stayed for 12 days in Shinjuku New City hotel and i couldnt be happier. The rooms are small but very clean, the staff doesn't speak English but is very helpful. You stay a bit far from Shinjuku station but the small bus that does the rounds from the Station to the Hotel is very convenient. Also in front of you is the very nice Chou-Kouen wich was […] beautiful in April due to the Sakura and the mighty Tokyo Tosho, where the tourist information center has enough fliers about Tokyo to fill a small house. I recomend it. Les mer

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Hotel is great value, 15 minutes walk from Shinjuku staiion. The shuttle bus( when it runs) is invaluable and the driver is punctual to the seconds and he is very courteous. Arigatou. We booked a non-smoking room and when we checked in, all they had was a smoking room. We were v disappointed, but I must say, the staff tried v hard to accommodate us. […] They deodorise the room, sent someone to the room to check if its acceptable to us. I think the hotel should ENSURE a non-smoking room is RESERVED, when someone booked 2 months in advance. Secondly, there is no individual control of room temperature. In our case, it was boiling hot. Luckily we can leave our window open but then we can hear the traffic noise. All that aside, room size is large for Japanese hotel and it is good value. Shinjuku station & Shinjuku itself is a destination. One can shop, eat & explore for days without going anywhere. My favourite place is Golden Gate Shinjuku where the local goes. It is about 3 short streets, filled with tiny bars ( space for 3-4 people) & food. We saw a musician performing from the toilet for 4 customers! What a gem! Les mer

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Quiet location but with shuttle service to Shinjuku station,it takes about 10 mins to walk from Tochomae station,just beside central park. we stay 2 night in the semei double room,small room with small bed,i think the bed is a bit smaller than queen size,so still ok for asian traveller.wi-fi only at lobby and 3/F.the staffs speak good english.will choose […] this hotel again. Les mer

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This is an older hotel. I stayed here before 12 years ago and basically nothing changed. Electronics around the bed is pretty much still from the 80s.

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There were 9 of us (3Ad 6Chn) and we stayed here for 3 nights and found it very handy with their free shuttle bus service too and from Shinjuku Station. There is a great children's playground in the park to the right across the road - handy to reward them after travelling around. The rooms were very clean, we had a great rate which made it very affordable […] for Tokyo stopover. Our flight didn't leave until 8pm and hotel was happy to look after our luggage for the day so we could continue exploring Tokyo. The subway station is very close to go straight to the Tsukiji Fish Market which is definately worth a visit even if not able to get to the auction early in the morning, great market surround.Apart from the obvious spots Kanda is great for sporting goods, especially ski gear, Asakusa has great shops for traditional souveniers that are much better value. Les mer

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A rare mid-rise bargain in Tokyo, with views of both the park and Tokyo's skyscrapers. Two of us stayed 3 nights in a semi double room (16sqm 121cm bed width). The room and bathroom were smaller than the pictures suggest, but it was clean and functional. The windows opened, the toilet had special attributes, and the tub was deeper than a standard Western […] tub (but not as deep as others we've used). The Tochomae subway station is about 5 minutes' walk; Shinjuku is a bit farther away. The shuttle is pretty convenient; just keep the schedule on hand. There's very little here in terms of late-night eats, but the Family Mart/7-11 just up the street should take care of hunger/thirst not slaked by the myriad hotel vending machines. We'd definitely stay here again. Les mer

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Staff was extremely helpful and polite, fairly close to subway stations but not really close to an abundance of resturants and nightlife, although one nice continental resturant very close buy. Biggest complaint is the hotel is old and needs a renovation.

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With shutter bus to Shinjuki Metro Station, this hotel offers convenient access to the malls, department stores, etc.

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Hotel was very convenient to Shinjuku station which made getting around the city great, comfy and clean rooms- and we could see Mt. Fuji from our window. Shuttle service was excellent and the staff were courteous with great English. A great hotel for the price.

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The hotel rooms are compact but functional. The price is very reasonable and for the location, it is good value. The hotel puts on a bus service to Shinjuku station which is very convenient.

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Reasonable price for this slightly older hotel. No wireless, but short cord and router provided for wired net access. Bring your own LAN cable if you want to use your PC anywhere but on the desk. Quiet area just outside of Shinjuku, in the shadow of the TMG building. Would reccomend this hotel, and stay there again.

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Overall the hotel was great. Couldn't ask for much more for the price. It is a very affordable hotel if you're on a budget and want to be in a good location. The hotel is about a 15 minute walk to the center of Shinjuku and Shinjuku station but it is a very enjoyable walk. The best thing was that it seemed like every one of the receptionist/hotel employees […] could speak great English! The staff was extremely kind and helpful. I highly recommend this hotel to anyone. Les mer

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Shinjuku New city hotel offers a good level of comfort and service for a reasonable price. The staff have a limited understanding of english but are very willing to help. The hotel offers a complimentary bus service to the station and for the price was everything we needed and more!

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stayed here for 6 nights this hotel has a lovely friendly feel the twin room we had was a good size by tokyo standards and was very clean and tidy . it has a very good free shuttle bus service which takes you to the west exit of the very busy shinjuku station and the hotel is just far enough away from everything to be quiet and relaxed . well worth […] staying at . Les mer

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This hotel is clean, tidy and the staff are very helpful, they also have a handy shuttle bus to Shinjuku station, which is great. It's a basic western style hotel, not many frills but if you want something well priced and well kept then this hotel is great, it's in a great location too - no more than 20mins on foot to Shnjuku or Shibuya and Harajuku […] through Yoyogi park... I'd stay here again :) Les mer

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Hotel was clean and reasonably priced, clean and included free internet. Service was above average or average depending on the staff. About a 15-20 min walk from Shinjuku train station. Hotel shuttle runs from 7am to 10 or 11am and then starts again around 4pm-9:30 pm or so. I thought the bed was a little too firm, the pillows were good and the shower […] was great with lots of pressure! Les mer

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Reasonably economical and a good location a bit over 1 km from Shinjuku station and close to a park. A free shuttle bus makes the transport to and from Shinjuku easy. Room was very small but functional - no problems.

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This hotel is priced right. The hotel is very simple. There is free internet in the lobby and in the room. There are many convenient stores near by, The location makes it difficult to walk to from Shinjuku Station but they do have a bus that runs in the morning and then the Afternoon Evening. You can walk there in 10 Minutes and a Taxi for about 650 […] Yen. Overall right in the center of Tokyo and very easy to commute around Tokyo from. Les mer

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pretty good, not the most comfortable, but with the price being so good, it's a nice choice

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