Disney's Polynesian Resort - Lake Buena Vista

Old, outdated and small given the steep price. Can't believe they can charge that much for a crappy room. One pool was closed down which made our time at the resort not as fun for the kids. Desperately needs an upgrade in order to justify the luxury price!

Very friendly staff. I would be hard pressed to find fault with the resort. As a side bar, it would be nice to have a full service pharmacy somewhere in the Disney World complex.

We had a great time. Good outdoor space for kids with a beach, pool with water slide, and free movies on the beach. The only thing I would recommend is to look at the layout of the buildings and rooms. We were in the one furthest from the main hotel and pool, wish we would have been closer.

Nice hotel, but definitely over-priced for what you get. We had just a short time at Disney so we wanted to stay close and that's the only reason we chose this hotel. Food was over-priced also and the variety wasn't what I would have expected. Nice place, but don't think I would spend the money to stay there.

This hotel is a splurge but totally worth it. We loved the volcano pool (with active life guard presence) and the tiki torches lighting every path of this beautifully landscaped resort. The views of the castle and the lake are breathtaking, and the location is perfect for getting to and from the parks. The monorail in hotel is fast and easy, but we […] loved the option of taking a ferry and or smaller boat to and from the Magic Kingdom for fantastic night time views of fireworks and the electric parade. The refrigerator in our room didn't work, but they quickly had it replaced. Would highly recommend this hotel. Les mer

From the moment we were picked up by a special Disney bus upon arrival at the airport to the moment we checkeded in with our airlines for our return trip, at the hotel the stay was a complete relaxing adventure, in a very good way. The Polynesian is a classic Disney Hotel on The Lagoon and everything still stands up today. Everyone is friendly and helpful; […] the rooms are bright and clean; the food in the restaurants is amazing and the grounds are well kept and clean. There is Polynesian music playing softly in the background. Lit torches lighting the paths. The whole complex had an amazing feel and thoug I know some people scoff at the ' cheeseieness' of it all, you still have to remember that : " It WAS all started by a mouse." Les mer

I stayed for a Friday and sat night during a popular weekend beginning of June. Friday night - pulling teeth to get a drink from the bartender in Ohanas. 2 bartenders, 6 guests, 5 already served.... Not one hello or an Aloha from 6 staff members I passed that night except at check in. Bed one of the most uncomfortable I have ever slept on at Disney […] (Alum of Deluxe, Med and Value resort properties) But room was nice other than that. (recently rehabbed? Fiji building) Sat - One aloha in the AM (passed or saw 4 cast members) Out of hotel all day. Drinks at Pool Bar in the pm - John the bartender made up for all the staff I had dealt with so far. quick, friendly GREAT. Went inside for a drink. Bar trashed from the expected crowd. Bar certainly not staffed for it. (This is the 21st year for this group at Disney, you cannot tell me they didnt know they were coming) Same bartender from Fri night (initial E) remembered my drink, then went off and took 2 other orders after mine and made them, forgetting me. Sat at a table where Mahana (sp?) cocktail waitress MORE than made up for the bartenders lack of attention. Disney should zerox her. Sun - 7am, went for Kona Coffee and a newspaper. You cannot get a newspaper ANYWHERE in the hotel on a Sunday morning until 8:00am (and then they did not open on time so 8:05am) for the price of the room and coffee, it seems SOMEONE could buy a local paper and have it at the coffee bar. Met a lovely lady who works at the vacation desk (blonde hair from Virginia maybe?) Who was lovely and welcoming. Made me forget I could not get a paper for awhile. Sunday NY Times - almost $7.00 with tax..... this was pretty much my last impression of this property. Probably would not race back here as the service and attitude at every other property I have stayed at on Disney Property has been so much higher. Les mer

Wait staff and employees ran the gamut of indifferent to superb. We were traveling with a handicapped individual in a wheel chair and could have used a few hints as to our unit's location which we could not find in the dark. We only realized our location was walking distance to the transportation center and a direct monorail to Epcot on the 3rd day. […] Very convenient to Disney and Epcot. Concierge supervisor could not have been better for booking difficult dinner reservations at hotels other than our own and Epcot. Our cleaning staff couild not have been nicer and gave us extra time to vacate. Les mer

Love the location! Close to Disney and monorail, but we had to give our son Benadryl and take our 2month old to the Doctor, bug bites from head to toe! They need to fog that room for bugs!! Also when I called to let them know, all I got was a lady saying "ok we will check it out," she didnt take my name or room number down so I am guessing she was just […] trying to get me off the phone! Les mer

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WOW is all i can say.... after checking in i was informed we had a Lagoon view update....on the first floor.... we were very happy with both hotel.com and the polynesian.....will use again....thanks very much for making my weekend AWESOME

This resort was everything that we had hoped for. One of the most relaxing vacations ever. The tropical setting all around the resort is terrific. I've never been to Tahiti, but from the moment we began the short walk from the car to the lobby, I thought we were there. Disney got it right with this one. The pool / beach setting is great with a volcano […] water fall, and just walking around the resort is a real treat. We tried the Luau that this resort is famous for The 1st half of the show was pretty corny. Maybe the only disappointing part of the entire stay. But the 2nd half of the show was pretty good when they did the traditional island dances. Good food, beer and wine included in the price. In fact, we had more drinks waiting before the glass was ever close to empty. Definitely a good time at the Poly. Les mer

The hotel was excellant. This is our favorate of all the disney hotels. The rooms were twice as big as the rooms at the Animal Kingdom.

I had a garden room but they gave me a room with a view of the parking lot. I also had to call three times for a roll away bed and it was 10:00pm before it came.

Though disappointed by previous stays at Disney hotels, we thought we'd give their accommodations one more try. The Polynesian had all that we were looking for: location, amenities, ambiance. And we weren't disappointed. The room was large, comfortable and clean. The grounds and pools were well maintained, and the view of the parks was amazing. Though […] we didn't have reservations for dinner at the on-site restaurants, the happily worked us in without much of a wait. I highly recommend this hotel. Les mer

On monorail - everything eas perfect - it was a great stay - as with all Disney resorts. Not as updated as other resorts - but its on the monorail and it was perfect. Nice walk on the lake/beach and enjoyed the view and themed room.

It's a cliche, but our recent trip to Disney's Polynesian could only be described as magical. We took advantage of the in-room and neverland babysitting services, allowing my wife and I to have several nights of dining and fun while the kids were taken care of and had great experiences of their own. The food, pools, fireworks, light shows on the lagoon, […] etc... all made for some great memories and we plan on going back and spending a few days at this resort on an annual basis. Les mer

The room was dark and dingy. The bathroom had a mildewy, humid odor. The sink and bath fixtures had water stains that looked like had not been cleaned for years. Very disappointed, especially for its price. We moved to the Polynesian from the Hyatt Grand Cypress, which was 5 times more pleasant and wished we had stayed there.

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Best Monorail resort for younger kids. Self contained and secure. Low-rise bungalow buildings make for easy in-out access. Very kid oriented. Feast at O'Hana excellent grill buffet - food brought to you. Only thing missing was a hot tub for the adults.

We were able to check in at 9:30am which was wonderful so we could get to Disney without worrying about our luggage! I was extremely pleased that they let us do this!

When we first arrived to our room it was filthy. The floors were sticky and dirty and we had to have maintenance come back to re-clean the room. You are basically paying for the convenience of being close to the parks and to have monorail access to your hotel. The convenient access to the room was awesome but for the money you pay per night you would […] expect a nicer room. However, I think the same is true for most Disney hotels. Overall I would recommend staying there just don't expect a luxury room. Les mer

Great Getaway resort!

マジックキングダムの対岸で、夜の花火がホテルから湖越しに一望できるロケーションや、ホテル内にキャラクターダイニングを行うレストランがあることなど、ディズニーホテルとしては完璧とも言っても過言ではないと思います。唯一残念なことは、室内にディズニー関連のアメニティがほとんどないことです。これは東京ディズニーランドホテルやホテルミラコスタと比較してさみしいと感じました。ただ、ハワイをイメージしたホテルであり室内もそのような雰囲気を演出しているため、気にならない方も多いかもしれません。素晴らしいホテルであることは間違いなく、また宿泊したいと思います。

chaleureux accueil dans cet hotel avec prise en charge à l'aéroport (à 30 km) il n'y a pas d'hotesse parlant le français ce qui est très pénible mais on a pu s'en sortir avec le chef cuisto français EUGENE qui est venu spontanément nous voir pendant le diner spectacle thaitien( à ne pas louper.fermé le dim et lundi soir) ce spectacle a lieu 2 fois par […] soir à 17 et 20h il est préférable de réserver si vous voulez une bonne place.L'avantage de cet hotel c'est que le bateau vous prend à 20m de la chambre et vous dépose en 10mn à l'intérieur de magic kindom dont on peut voir le feux d'artifice depuis la plage de l'hotel le soir. le site est très pratique pour les handicapés et les familles. belle piscine lagon peu profonde et surveillée par 4 secouristes. Les mer