Clarion Collection Hotel Havnekontoret - Bergen

At first glance this hotel looked like a winner - and we were paying for it through the nose. The weather in Bergen was unusually hot. The room was like a sauna. We could only open the windows abnout 6 inches but the sun was shining in the window making it even hotter. We had to keep the curtains drawn. We couldn't sleep it was so hot. The ventilation […] system didn't work in our room. They gave us a fan the next day. I couldn't get the shower to work. Ihad to wash up in the tub. They said to turn the water on harder, and it should work. I did, but the drain stopped up and water came through the drain in the floor and flooded the bathroom. When I went down to tell them, one of the ladies at reception laughed. They sent someone up 20 minutes later to sop up the mess. They use card keys. But when you leave your room, the door doesn't always automatically lock. Make sure you check before you leave your room! The food was not that good - and it took forever for them to clean up after breakfast or dinner. If you eat there, eat early or else you'll have to clean up after someone else. The Clarion in Copenhagen is much much better. All in all, our room was so hot we only slept there, and the people just didn't really care. Les mer

Excellent location, modernly designed hotel, offers a complimentary dinner buffet. But - hotel staff at the reception is extremely unfriendly and not helpful!!

We were extremely pleased with our total of six nights stay and feel we were in the best choice of hotels in Bergen. We were a little sad to leave. Both rooms were very attractive, well maintained, great location, and very comfortable. The lobby is very attractive and inviting. All the staff members were extremely customer service oriented--very friendly […] and helpful. This hotel offered three meal options a day--buffet breakfast, midafternoon do-it-yourself pancakes, and buffet dinner included in the cost of the room. We soon realized how important this service was because of the high cost of dining out in Bergen. There was unlimited coffee and tea and free internet access which was a real plus. The location of the hotel is fantastic--right on the Bryggen. The airport bus stopped outside--very convenient. We feel we had the best of everything we wanted. We do not have one negative comment. On a scale of 1 to 10, we would rate this hotel as an 11 :-o). I would recommend it to anyone contemplating a visit to Bergen. Les mer

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Our booking said that we had booked into a double room with two double beds, however when we arrived, we were in a very small room with only one bed. We had to show the booking form to get moved and in the end moved to an executive double instead which had a bigger bed and a view. The hotel was also more expensive and not as stylish as the Oslo version […] of the same chain. The food wasn't as nice either. Great location though and comfortable bed. I also get really annoyed when hotels say they want to be green, and encourage you to hang your towels up, but they wash them anyway! Les mer

Overlook the purple decor, for the location and comfort are very nice for the traveller in Bergen. With a generous buffet breakfast (and supper), and availability of coffee, tea, and fruit in the afternoon, it is a homey place. The airport bus stops right in front of the hotel, so avoid the taxis in this walkable town, since we were charged double the […] posted fare on our trip back to the airport. Les mer

Hotel stay was great. Hotel is very central. Staff very accommodating. We would go back again.

This hotel is just excellent in EVERY way. The location is wonderful, the service is excellent, the food is very good, the atmosphere is Bergen at it's best! Highly recommended!

Nice hotel with pleasant staff. Location is great, easy walking distance to sights. The airport shuttle stops right in front of the hotel for easy access to the airport. We arrived early (about noon), but the reception staff let us check into our room early. Room was nicely decorated, very comfortable, and clean. One item to note: the door into the […] bathroom was a sliding glass door -- had a design on it, but you could see through it. Not an issue for us (married couple), but worthwhile to note if there will be anyone else in the room while you take a shower! Les mer

The location of this hotel was brilliant as it is within walking distance of all the sights. The food was lovely especially the afternoon waffles and the evening buffet which were complimentary. This is a big bonus in Norway as eating out is very expensive. The staff were very helpful. The only thing I did not like were the see through glass bathroon […] walls!!!!! Les mer

positive rating for: hotel general conditions and great location negative rating for: bit overpriced, poor breakfast

its located on the harbor close to everything. The price includes breakfast and light dinner buffet. Its also prety well designed hotel.

Perfect location for visitor. Very kind staffs. Free internet. Superb breakfast and even light dinner were free. Airport bus starts in front of the hotel. Enjoyed the steam and dry sauna free. Much more than I expected.

Fint hotel med god beliggenhed, gratis eftermiddags pandekager og complementary middags buffet.

ベルゲンには★★★★★Hotelはないと思うので（定かではありませんが）、ブリッゲンにあるという立地とサービス努力からお勧めしたいと思います。 建物自体は重厚感があり歴史を十分に感じさせてくれますが、部屋はそろそろ改装が必要だと思います。せめて角部屋にしてもらわないと数日を過ごすのは無理だと感じます。 フロント従業員は皆女性で非常にやさしく、丁寧に対応してくれますが、若い方が多いので質の高いレストラン情報など無理な印象でこの辺がこのHotelの限界かも知れません。食事は簡単な夕食もビュッフェで用意してあります。夕食付きと思ってしまうとがっかりするのでしょうが、補助だと思うと十分すぎる努力だと思います。昼間には自分でパンケーキも焼け北欧のおいしいジャムとクリームチーズで食べれば最高です。朝食も豪華ではありませんが、自分で卵とベーコンが焼ける、暖かいDishが食べれるのも努力だと思いました。 […] このHotelは知らない方も多いと思いますが、屋上があるので是非上ってください。ブリッゲンの街が一望に見渡せ、たぶん街中では1番の景観が見れます。 Les mer

Bien place, très beau bâtiment. Chambre un peu petite, même avec un "beau"prix. Choix du petit déjeuner OK, mais le choix du diner n´est pas intéressant.

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Perfekt läge, fina och trevliga rum, utmärkt service. Efter att ha bott på skruttiga hotell tidigare letade vi på nätet för att hitta Bergens bästa hotell. Jag tror vi hittade det. Man kliver ut ur receptionen och befinner sig 20m från den berömda "Bryggen" där man hittar många trevliga butiker och restauranger. Hotellets personal var oerhört hjälpsamma […] med allt från att boka bord på restaurang till att ge oss is för att kyla ner fisk vi hade köpt på marknaden. Vi fick även komma upp i hotellets torn för att titta på utsikten över staden. Frukostbuffén var utmärkt, och kvällsbuffén likaså. Trevligt att ha möjlighet att steka sina egna pannkakor på eftermiddagen. Om du ska till Bergen är Havnekontoret ett utmärkt val. Les mer

Super hotel, dejlige senge, Dejligt med dk tv 1 på værelserne ,Ligger meget smukt.og nemt til alle seværdigheder.Bus lige ud for hotellet 15 min til banegården på gå ben. Rigtig god morgenmad-aftensmad

Riesige, sehr schön gestylte Zimmer, sehr netter Service, sehr reichhaltiges und feines Frühstückbuffet. Sauna hat weder Thermometer noch Hydrometer und keinen Notknopf.

Tiny rooms, garbage left in the room, problems with internet connection. No service at the breakfast that was quite limited. Doesn´t recommend the included evening meal. Expensive parking.

Restaurant, Halbpension: Buffet am Abend ist bescheiden, das warme Essen ist primitiv! Die Räume sind dunkel und ungemütlich!

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Hotellet er indrettet (2006) i en flot gammel bygning, der minder om et rådhus eller lignende. Indendørsdesignet er specielt - på en god måde. Vi blev godt modtaget, og personalet var helt igennem venlige og imødekommende. Værelset er godt indrettet, lækkert badeværelse og udsigten er over havnen og bryggen, med fjeld i baggrunden - flot! Der var en […] velassorteret buffet om morgenen, vafler eller pandekager om eftermiddagen og aftenbuffet. Spiste aftenbuffeten en aften, og der var det godt. Les mer

Dejligt værelse, venligt personale,super-god beliggenhed. At vi tillige havde et super godt vejr, gør opholdet til en fantastisk oplevelse.

Hotellet var jättefint men det kändes som personalen i receptionen var helt nya. Att man kunde få gratis mat var ett stort plus - det hade jag inte förstått från hemsidan.

L'hôtel est très bien situé au bout du vieux portde Bryggen, décoration moderne de caractère, vue sur le port de la chambre, l eplus un buffet offert aux clients servi le soir de 18h à 21h. Le moins les lits trop mous sans possibilté de mettre une planche mais ceci est une constante dans tout le pays

La seule réserve est la taille exiguë de la chambre qui gêne beaucoup en cas bagages. Les chambres sur cour sont très sombres. L'hôtel est très bien placé dans Bergen et très chaleureux