Best Western Plus Lake Dallas Inn & Suites - Lake Dallas

This hotel is very convenient to any location north of Dallas. It was clean and comfortable and the price was just right. Excellent breakfast, too.

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The staff was very nice. Sonny was very helpful when I found I had left my Kindle charger in my room and is going to send it to me. THAT is customer service! Excellent!

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Would go back there again could not ask for any thing better

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Hotel is located just off the interstate, but I didn't hear any noise from it. Shopping, fast food and gas stations nearby (across the interstate from the hotel). Watch out for police cars which seem to be in abundance in the area (I was pulled over once I arrived in town and then I started noticing how many there were!). Hotel was comfortable, clean […] and well maintained. Breakfast included hot items like pancakes and waffles. There is guest laundry and a nice little pool/hot tub. Wifi worked great with no issues. I stayed 2 nights as a female alone and felt safe. Enjoyed my stay. Les mer

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Stayed for one night for a school event. Easy to find.

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We enjoyed our stay except the breakfast wasn't very good. The coffee and sausage was okay, the eggs were horrible and the biscuits were very hard.

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The hotel stay overall was ok. The room was nice. The breakfast could have been better, but overall it was just OK.

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Overall, the hotel was fine, nothing extraordinary but suited the purpose of our visit. A big negative for me was how the night manager, Mr. D. Munoz handled the situation about the noise. He called my room 2X at almost midnight, when everybody else was asleep to keep our noise down. He did not investigate where the noise is coming from and just started […] calling and waking us up. When I denied the accusation, he started arguing. Until the time we checked out, he was still arguing with us and not one time did he apologize. Very poor management and very poor handling of customers at that time. Not again will I book a stay there. Comfort Inn is right beside it and would rather go there. Les mer

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Rooms were wonderful. Extra pillows on the bed, just don't find that often. Very clean and the breakfast was most plentiful.

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All the Web site offers in the king spa room is not there. No in room safe, no remote lighting movie channel did not work. It did have one bath robe for us to SHARE. When i said something to the manager he started yelling at me!

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great, though breakfast was very lame

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I wish I could rate the service higher. Everyone was polite and helpful. The complimentary breakfast was well stocked and actively serviced , better than some more expensive.

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Great breakfast! Friendly staff!

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Close to our family we were visiting. Nice clean hotel with a lot of space and good breakfast.

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good value for the $., very clean- free parking, the free breakfast was nice except for those pancake eggs- but it was free ( in the price of the hotel room)

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Found this hotel at a bargain nearby family members we were visiting! Excellent for the price, plus it included breakfast.

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This was a clean comfortable room. Best mattress I have slept on in a hotel in awhile.

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Very comfortable

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The hotel was nice and the staff were very friendly. We stayed in a single king suite and it was really big but, the space was not well utilized. There was plenty of space in room for a small kitchenette but, the coffee pot was still in the bathroom (which is gross) so we never made coffee. Fortunately they have complimentary coffee in the lobby. Also, […] the full breakfast is a huge plus. Les mer

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Overall, it was enjoyable. I would recommend it.

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The hotel was clean and the staff was friendly and helpful. Breakfast was very good. My only complaint would be the pillows. Felt like throw pillows off the sofa. Other than that, our stay was very pleasant.

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The bed was uncomfortable and we could not get the thermostat adjusted to a comfortable temperature. We weren't exactly greeted nicely checking in either.

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In the DFW area stay here loved it. Would stay here any time we are in town from now own.

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The room was clean. However there was no hot water in the shower. I come to town a couple of times to see family. The next time I will stay at the Comfort Inn which is next door and maybe will have better luck at a hot shower!

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Have been on a long road trip...we have really enjoyed the Best Western Brand

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We missed our own bed (sleep number) and pillows.

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A friend and I spent a night here to get away and to scrapbook. We live in the area and didn't want to go too far. I read the reviews before and they were good, the price was right, so we decided to stay here. The room was perfect for us. The beds were comfy, the room was nice and clean, there was plenty of light, and there was even a ceiling fan! Breakfast […] was great in the morning, too. We had a great stay, and will be returning Les mer

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We liked it so much we stayed an extra night. The staff was so good they greeted you every time they see you. The bed was so comfortable, we had stayed at 2 other Best Western and the bed was so hard, my wife said it made her numb. I would stay at this BW any time. If you are going to DFW area you are just 15-20 mins away from the airport, stay here. […] Dinning was close, fuel close, lake close. We loved this Best Western. I wish the stars on the site could go higher I would give it here. Les mer

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This hotel is well located for lake use. We found it to be clean, quiet, well run and safe. What more do you want? The parking lot has been laid out to minimum standards, but you can still park a truck her if you fold your mirrors.

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The value we got from this hotel matched the rate we paid for it; it was comfortable, clean, and quiet. Breakfast was good. Location had good access to main highways, but not so close that it was noisy. Staff were friendly. It was a good place to stay while on vacation in the area, a good rest stop for all of our daily excursions.

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The staff at the hotel were extremely accomodating and wonderful!

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The room was OK, pool was OK, hot tub was not hot enough and hotel location is not the best.

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I enjoyed my stay at the Best Western in Lake Dallas. The staff were very friendly and the room was very comfortable. I will definitely be back.

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This is by no means an upscale hotel. Typical chain. Bed wasn't great but not terrrible either. Cable didn't have huge selection of channels and room lights were night particular good for reading. WiFi worked well from everywhere inside hotel. Breakfast buffet was sparse but fairly typical of most 3 star chains. Location right off highway and directly […] across from military vehicle shipping facility was it's one truly redeeming feature. Drive through carwash-24 hr-was located just past hwy entrance by 7-Eleven for all you shipping vehicles out of Dallas location. Les mer

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Very nice hotel. Very clean. Nice ammenities. Excellent full, hot breakfast. Enjoyed our 5 day family stay.

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We arrived a little early to check in time and were allowed to check in anyway. the staff was very friendly and accomondating. the breakfast was good, above average, though I would have preferred more bacon than sausage. The bed was great , I've never slept well at any hotel before but I did here-Thanks! The room was quiet, not outside noise or noise […] from adjacent rooms. I recommend this place. Les mer

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I was extremely pleased with the location, cleanliness and service. The bathrooms had dispensers for hand soap, lotion, shower gel, shampoo and conditioner which was very much appreciated and environmentally friendly. the only reason I would give this hotel a 4 on maintenance is that I was allergic to the room deoderizer/freshner used. The free breakfast […] was generous and well presented. The general appearance and condition of the hotel was aesthetically pleasing and updated. I would definitely chose this chose this hotel chain again. Les mer

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