HYATT house Dallas/Addison - Addison

great place.cleab

I only stayed one night but it was great. The room was clean and comfortable. Perfect for the 6 of us to stay (we had a 2 bedroom 2 bath) We enjoyed the quiet peaceful surroundings. The breakfast was great.

The booking experience with Hotels.com was outstanding - the best customer experience you could have. The property was a little "tired" - the check-in experience was good however.

This property was formerly called "Hyatt Summerfield" and is now called "Hyatt House." Along with the name change came complete room renovation (new carpet, new paint, some new furniture) and a higher price tag (room rate is roughly 26% higher than before the name change). The staff is courteous and helpful, the rooms are comfortable and quiet, and […] the breakfast buffet is lovely. Despite the higher rates, I plan to stay here again on my next trip to Addison. Les mer

A great place to stay.. It's like having your own apartment near all the right food places and a few bars.. Galleria Mall is right up the street..

I loved the hotel it was very nice and I would stay again!!

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The hotel clerk who checked me and my partner in was very rude to my female friend, who was staying in her separate room with her partner, when he checked us both in. He didn't acknowledge her as a person. He handed me her credit card and driver's license and referred to her in past tense...and as if she weren't even in the lobby with us. The hotel […] itself was great - but this one incident may prevent us from going back to this location. Les mer

Extremely comfortable room with large living area & plenty of closet space. Was pleasantly surprised to find a full-size refrigerator and stove. Location is close to many great restaurants so we didn't really use the kitchen as much as we could have ... especially because the hotel's breakfast and afternoon snacks were extremely filling.

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AWESOME PLACE! VERY CLEAN AND REALLY DID NOT WANT TO LEAVE....ONE OF THE BEST PLACES TO STAY IN ADDISON. BEST NIGHT EVER!

Very nice hotel that appears to be new, much better than the Residence Inn a few blocks away.

My room was very clean and up to date with granite countertops, stainless steel appliances, and flat screen TV's. Very spacious and comfortable. The complimentary breakfast was excellent as well.

Friendly staff. Room carpet and bathtub were rather outdated. Decent living room & kitchen size. Hotel is within walking distance to many restaurants.

me and my wife spent our first anniversary ( new years) here.we usually stay in a standard one room hotel but we thought we'd try this option. we did not regret it. we loved it! the breakfast was decent and open till a reasonable time since we wanted to sleep in. the surrounding area was great! I never knew Addison had so many great places to eat.

Breakfast is good and room is clean

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We only stayed one might but it was great. When we got there wasn't too happy because we were on the third floor but when we opened the door we were taken back. You would think it would be noisey since it was next to the air port and many resturants but wasnt the case at all. It had a full kitchen with everything you needed minus the food. Lol! Depending […] on how long you stay they even do your grocery shopping. Only down side was that the bathroom was extremely small. You couldn't even turn a circle.We will visit again soon and stay longer Les mer

It is a nice Hotel. Easy to reach within Dallas area. The breakfast is good too. We will definitely come back and stay next time we are in the area.

Hotel was fine once I was given the ground floor room that I requested. Maid failed to make bed last day but I overlooked that. I like this hotel quite a bit.

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The exterior and surrounding area were a little run down for my taste. The breakfast was great and the room itself was nicely appointed.

This hotel has been rennovated in June 2011 and it shows! Inside the spacious Studio King Suite the furnishings are comfortable, clean and very well presented. There is a 42" TV in the livingroom area with a 2 piece suite, 2 desks and 2 chairs. The kitchen is fully furnished with all the appliances that you would expect appart from a washing machine/dryer. […] The bedroom has a really comfortable king size bed with a 32" TV & walkin closet with bathroom. The hotel in general is really quiet with friendly helpful staff and a decent gym. It is really close to Beltline Rd where all the restraunts and bars are in Addison. The only bad thing against this hotel is that sometimes the internet slows down a bit, but other than that it is amazing value for money as it is actualy more like a 4 star hotel! I would reccomend this chain and will definately stay at it again as it is as good as the Grand Hyatt chain! Les mer

Friendly staff, and property was well mantained. Rooms were renovated 6 months ago, and fantastic looking. Reasonalbly priced, and I would stay there again.

A great place to stay. Beds are comfortable breakfast was great and evening social also good. The area was also quiet.

The hotel room was as pictured but the exterior of the hotel made me not want to see the room. The exterior of this hotel is very unappealing. For that reason alone I would never stay there again.

The Hyatt Summerfield in Addison/Dallas TX was conveniently located to the family we were visiting in Dallas. The staff was very friendly and helpful. The room/suite was perfect for travel with my wife and her mother. We each had our own room and bathroom within the suite. The kitchen was fully stocked with everything we needed. The sitting area was […] just large enough to entertain our family when they visited. The only problem that I could comment on are the bathrooms and the noise from the a/c. The bathrooms were serviceable but small-soon to be remodeled I believe. And there was a constant draining sound form the a/c in the king room we were in-annoying but we had ear plugs. The beds were very comfortable. Almost forgot about breakfast- nice fresh selection and one of the best that I have seen in a hotel. We would definitely stay at this hotel again. Glad we were on the lower level so we did not have to carry everything up the steps. Les mer

ROOM WAS HUGE, NICE KITCHEN, MY ONLY GRIPE IS THE BED PILLOWS WERE SMALL AND NOT ENOUGH OF THEM, OTHERWISE THIS IS A 5 STAR ROOM!

Exterior of hotel a bit run down but nothing shocking. However, the rooms have been recently updated and are excellent. Kitchen, large closet, comfortable bed etc. The nice spread of food both in the morning and evening makes for an added plus. I would stay here again in a heart beat. Often have to make reservations for employees and will definitely […] have them stay here on their next trip to Dallas. Les mer

there are some of us patrons in the world who are not controlled by using plastic to pay for everything, case in point: i use a debit card to reserve and pay for this room, it is not a typical bank card but one that you can control and reload with funds as needed. so the room is booked for the weekend using this card and after driving 500+ miles i am […] told that the same card may not be used for any additional charges that may be incurred during my stay. i was turned away from being able to stay there unless i had a valid credit card to use, and i even offered to let this company hold a thousand dollars cash as a security deposit in place of the card. they still turned me away. i realize that every business must have certain policies regarding this matter, however i think an exception could have been made, or perhaps the type of card i use shouldn't be allowed to book the reservation to begin with. i was forced to ask my date for the weekend for her credit card just to get the room, we had never met each other before this so you can imagine how uncomfortable this was to have to ask. getting past this point i enjoyed the weekend and the area and really had no problems. i would have given high marks if i had been treated better upon my arrival Les mer

We spent two nights here and the service was great. The front desk was nice and accommodating> The breakfast was good and the breakfast room was not crowded. It was nice and clean. The room was nice and clean. Everything was renovated accept for the bathroom that included a toilet and tub. Overall it was a good stay. The only thing was someone broke […] glass in a parking space and we did not see it until we got out the car because it was night time. We reported to the front desk and they had maintenance come clean it. There were still a few pieces left when we got ready to leave the next morning, but our tires were okay. I would stay here again. Les mer

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Hotel was in the process of being renovated. We stayed in one of the renovated suites. The kitchen, dining room, living room and bedroom furniture were all fresh and new. The bathroom -- toilet, bath tub, and floor -- were old and not planned to be updated. They were very clean but felt a little out of sync with the new furnishings in the rest of the […] hotel. Nice stay overall! Les mer

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Hotel is currently undergoing renovations. Large sections of the parking lots have construction equipment and storage containers in them. Some noise during the day, but not noticeable at night or in the evening. Lots of great restaurants close by.

This hotel does not value customer service and has consideration for extenuating circumstances. I had a very unexpected death in my family. I reserved this hotel after finding out, because I had planned to drive from Austin to Dallas that afternoon. I called an hour later to cancel once I found out more details about the memorial service, and they would […] not cancel my reservation without a one night stay penalty. They said I was within cancellation and there was nothing they could do. I've been in the travel industry for several years, and I feel this is horrible customer service. I will never again stay at this hotel, and I will inform everyone I know about the way I was treated by Hyatt's front office staff. Les mer

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My stays here have always been pleasant. The staff is very friendly and accommodating, the rooms are quiet and comfortable, and the price is very reasonable. The free breakfast is very good. The property is only 2 minutes from my Addison office, which minimizes travel time. Compared to the more expensive high-rise hotels nearby, this is a clear win […] ner. Les mer

This is what the police were yelling at 1:30 in the morning at a suspect.

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BBQs, basketball court, separate bedroom and living room, two TVs in the room, pool and hot tub, full kitchen. We had a great time shopping at the Galleria Mall too. Staff was very helpful in the few questions we had. Would stay here again.

Hotel is older and so needs upgrading and better maintenance - examples include poor condition of reconditioned casegoods, dust and very bad caulking around the shower, no waste baskets in the bathroom, and more. Also, the TV stations lineup is decades behind the times. I travel a lot, stay in budget and mid-priced hotels normally, and it's been over […] 10 years since I've seen such a limited # of channels and such a poor selection - VERY surprising in a Hyatt-branded property! Need to add things like MSNBC, Fox News, and some others in order to get with the times. Les mer

Nice room for the price. Snacks and beer and wine in the afternoon. Very adequate breakfast the next morning. All included in the room price. Would stay again.

We stayed in a 1 bedroom suite with a sofa bed in the living room. We ere pleasantly surprised at how spacious the suite was and the presence of a usable kitchen. The facility was pleasantly quiet and apartment-like, with separate entrances to each suite. There was some wear in the bathroom and the sofa bed was not terribly comfortable but fine for […] young kids. Breakfast was hot and cold (eggs, sausage, cereal, fruit) and the coffee was good. Overall, not high end for Addison, but comfortable, clean, and friendly. We would stay again but get a second real bed for adults. Les mer

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The Hotel was great it is minutes from shopping at the Gallaria. The hotel is also close to food and entertainment on Belt Line Road. The weekend yields very little traffic in the area, as well as very few people. Very quiet! This is a must stay for relaxation.

I visited a friend at this hotel about 3-4 years ago so that's why I selected it . But now the stucco building looks very dirty (nasty), the grounds are not well manicured at all-I had to get some febreeze to spray the room-We switched rooms after the 1st night because there was a nasty looking stain on the carpet, a bug and the musty antiquey smell […] was too much. The parking is not room friendly-The second room was better-this now looks like a cheap MOTEL room and not what I expect from the HYATT. Les mer

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