Alpina Phuket Nalina Resort & Spa - Phuket

Hadde det veldig fint, servicen, maten og betjeningen var veldig serviceinnstilte og hyggelige, og de kunne svare på de spørsmål man hadde. Selve hotellet hadde kanskje sett sine beste dager med noe slitasje enkelte plasser men, for all del hadde et meget bra opphold der. Hotellet hadde et fint svømmebasseng med gode muligheter for å slappe av. Kan […] anbefale dette hotellet for noen som ikke har den største pengeboken, da det var meget rimelig. Les mer

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Vi (et par i begynnelsen av 30-årene) bodde på Alpina Phuket Nalina Resort & Spa fom 24.12.12 tom 06.01.13. Vi sitter igjen med et inntrykk av et hotellet som har hatt sin storhetstid og som er relativt dårlig vedlikeholdt. Bassengområdet, frokosten og hotellets spa-avdeling trekker opp, men rommet var slitt og i dårlig stand (slitent bad, dårlig TV-signal […] og internett, defekt safe, ødelagt romtelefon og dørlås). Hotellbussen ned til stranden var upålitelig og strandområdet var lite hyggelig. Et eksempel på det var ødelagte, slitte og skitne solsenger med istykkerrevne madrasser hvor foret tøt ut. Parasollene var rustne og strandhåndklærne falmede og slitte. Vi ble også nektet to håndklær hver for å dekke til de skitne solsengene selv om det tydelig var flere håndklær å ta av. Når det gjelder servicen var den nokså varierende. De ansatte ved spa-avdelingen fortjener skryt, både for god service og høy kvalitet på spabehandlingene. Frokostpersonalet var også oppmerksomme og serviceinnstilte. Resepsjonistene var veldig hyggelige første dag, men de fleste av dem ofret oss ikke så mye som et blikk når vi siden gikk frem og tilbake. Når dette er sagt dro vi selvsagt ikke til Phuket for å være inne på hotellet. Vi koste oss masse i den tiden vi var der, men vi vil ikke anbefale dette hotellet med mindre man er på gjennomreise og bare skal oppholde seg der i et par dager. Les mer

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Bra hotell, men står nok ikke helt til sine 4 stjerner. Det er rent og pent, veldig hyggelig personale. Likevel litt slitt, og sengene er usedvanlig harde. Bassengområdet er veldig fint. Til stranden er det ca 15 minutters gåtur. Det går også en liten buss til stranden en gang i timen, men den tar maks 8 personer, og det ble derfor mye venting, spesielt […] på morgenen. Ikke gitt ar du får senger som tilhører hotellet heller, og da må man betale. Hotellet ligger greit til, men ønsker man nærhet til strand og butikker/restauranter er det andre hoteller som ligger bedre til. Topp frokost. Les mer

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Hotellets bassengområde var kjempe fint og dekket våre behov. Kvaliteten på solsengene ved bassenget var kjempe bra, men solsengene på stranden kunne vært byttet ut. Hotellet hadde egen transport ordning til og fra stranda noe som var kjempe bra da det var et lite stykke til stranden, men ikke så langt unna at men ikke kunne gå til stranden. Frokosten […] var ok, og det samme med maten på resturanten på hotellet. Var flere gode resturanter i nærområdet. Les mer

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Litt slitent hotell som helt sikkert hadde sin storhetstid for endel år tilbake.. Vi bodde her kun en natt så fikk ikke benyttet oss av de ulike tilbudene hotellet tilbyr. Helt ok.

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Dette var et fint hotell med et veldig serviceinnstillt personale. Alle var veldig blide og hjelpsomme med alt. Hotellet har eget spa som virkelig er verdt et besøk. Beliggenheten er kanskje litt utenfor det mest sentrale området, men perfekt hvis man vil ha det stille og rolig. Hotellet har egen gratis buss til og fra stranden hver time.

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Hotellet er av meget god standard og bassengområdet og spaavdelingen er av meget høy standard. Rommene er store og gode og rengjøringen veldig bra. Men det beste av alt er vennligheten og service fra ledelse til rengjøringspersonell. Beliggenheten kunne vært bedre men det går hotellbuss til stranda hver hele time. Et hotell som kan anbefales på det […] sterkeste. Les mer

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Ganske pene rom ,men sengene var STEINharde. Bra frokost. Dårlig kapasitet rundt bassenget ,10-15 nye solstoler, resten gammelt og steinhard. kom du ikke til rett tid fikk du ikke seng. det gikk en bil til stranda en gang i timen med plass til 7-8 stk.Har vært mange ganger i Thailand ,men ble ikke fornøyd med dette hotellet, personalet virket slitne […] og trøtte.Du venter deg litt bedre service når det er så dyrt, du fikk 12 flasker vann på hjørnet for prisen av en på hotellet. ikke forglem klevask, du kunne vaska alle dine klær på hjørnet for prisen av ei bukse på hotellet. Les mer

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Very relaxing. Close to restaurants, shopping, beach.

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This place is itself beautiful to enjoy

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Perfect, "escape from it all" location. Beautiful surroundings. The LARGST outdoor swimming pool I have every enjoyed. Great SPA facilities - lovely accommodation - recommend the option for direct pool access from our room.

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Great hotel. Nice decor. Beautiful well maintained grounds. Lovely large pool. Staff very friendly. Tour services offered at hotel lobby. Lots of shopping and restaurants nearby. Free shuttle to the beach hourly. Relaxing atmosphere. Has spa facilities. Buffet breakfast was very good with a large selection of dishes.

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The resort layout is superb, all rooms centred around the pool. The balconies are fantastic to laze and relax all day long, more so for the ground floor rooms with direct access to dip pool at the balcony. Beach towels are also placed direct in the bath. There were some minuses too...bath water running yellow for the initial few minutes...no housekeeping […] on the 1st day and we only got back after 12midnight, the reception aren't able to bring us fresh towels...jacuzzi tub not functioning...dresser chair sandy. The minuses are still liveable, will be back to stay again! Les mer

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Very nice resort with friendly staff. No complaints at all and we enjoyed all aspects of the resort.

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We felt a little unwelcome during our stay. The cleaning staff were excellent, but reception and bar staff average. The Internet connection was slow and at times non existent. The resort was ok but looking a little tired in areas.

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Stayed in the hotel for a week. Ok location but would be great if it was closer to the beach. The rooms are spotless and the beds are hard but huge. The buffet breakfast was a great way start the day. There is a taxi stand out the front making it easy to get anywhere in Phuket. Having a pool access room was great. My wife really enjoyed spa. Negatives: […] The staff service is poor, internet works on and off and the tv reception is shocking. Also, no hair dryer in rooms. As with most other reviews 3 star accommodation. So if you can get the hotel at a good price it's well worth a visit. Les mer

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We stayed at the hotel for 4 nights and found the overall quality of the hotel to be good. The cleanliness and comfort of the rooms are ok. The hotel is located near Kata beach ( about 15/20 mins walk) and there is a shuttle bus that transfers guests to the beach every hour. I would def recommed a pool side room if I was to stay again as we were located […] on level 4 with no pool access and limited view. Also the WiFi was very poor as we were so far away from reception. Les mer

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The hotel was beautiful and the staff were very friendly and helpful. We got the room with breakfast buffet included and found that by the end of our stay (7 days) we were over the food because it was basically the same items every morning. It was very well priced and I would recommend it to people if they wish to be a little bit away from the hustle […] and bustle. It is a fair walk to the beach and about a 20 minute drive from the night markets and the main shopping centre. So we spent a fair bit on taxis and tuk tuks. Les mer

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The place is generally nice. The room is spacious and well equipped. But the Wifi is terriably slow and television channels so few that even local channels are not available.

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Overall - great. My wife and I had a swim-up room which was a boon. Beds are rather hard but we got used to them. Cheap food across the road. Quiet and we almost had the large pool to ourselves! Not close to beach but free hourly transit service and free sun loungers/umbrellas. Our children and we enjoyed the free breakfast and wi-fi.

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It was really a good experience with this hotel and staff. The location and area is too good, the only thing is its too far from airport.

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Family of six, stayed 10 nights. We stayed in three Nalina Classic rooms. Rooms were in excellent order, clean and air conditioning worked very well. The pool is excellent and the fitness room well-equipped. We enjoyed the Buffet Breakfast each morning; no complaints. The hotel is a 10 minute walk to the beach, and Kata Square. Shuttle bus to beach […] provided, but was sometimes hard to catch - seemed to be a loose schedule. Free WIFI is next to useless, except around 3 am!!! Overall we enjoyed our stay at Alpina immensely and would happily recommend it to families. Les mer

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The hotel is quite big and our room was towards the back so it was a bit far especially from breakfast in the mornings. There was some building work opposite which created some noise and the temporary accommodation they have built for the workers isn't the most scenic view! Having said that we were really pleased with our stay. The food was great and […] not too expensive. The pool was lovely but didn't catch the sun in the afternoon. There was a free bus to the beach which took about 5 minutes. Beach is awesome, clean tidy and stunning. The drinks reception on the Thursday evening was a nice touch. Breakfast was very nice. We used the hotel taxi service to collect us from the airport, took the stress away and was good value. We also used the lady in reception to book our day trips, she was very helpful. Overall a lovely hotel in a really good area for couples and families Les mer

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This resort complex is in an excellent location and has all you need for a great holiday. The staff are helpful and the services make for a lovely lot of options. We paid for the basic Classic room and were VERY pleased - it was an excellent size and a great bathroom. The weekly Welcome Cocktail evening was a lovely touch. The on-site Gaia Spa is very […] good and just out of the door is a street with the Thai massage services at great local prices. Like all the hotels at Kata beach, you are not on the beach but the hourly shuttle bus works well and the hotels spot on the beach is just excellent Les mer

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The pool was a lovely area its just a shame that it doesnt open until 10am and closes again at 7pm. You couldnt get pool towels before even on request. We had 3 people staying in our but everyday i had to call down to the office to get a third bath towel. The hotel from the street view needed a good paint and to be renovated but once you are thru the […] lobby it was quite nice. Its in a great location with only a short walk to the beach. The staff spoke great english and i had no trouble explaining things. Do not stay here if you need internet access. The wifi was constantly down and the only place you could get a decent signal was the foyer. Not convinient for a supposed 4.5 start hotel. Les mer

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Best breakfast buffet ever.Breakfast will last us the entire day

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Pool acces room was a lifestyle, started in building 4... Very dated/run down. Helpful staff moved us to building 3 without hesitation, much better location and updated facilities. Great location if you don't want to be in the main crowd at Patong. We hire scooters and only a short ride to anywhere...

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We had a wonderful time, staff were fantastic, from cleaning through to Managers. Meals at resort superb. Pool was a joy. No trouble in recommending at all. Peaceful away from hustle of Patong, excellent for family's..We will be back.

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Great hotel, friendly staff, good location. Sat on balcony watching electrical storms at night...amazing. Good room service, food costing £3-9, various bands playing light jazz to classic hits. Good restaurant across the road, 3 course meal plus 3 large beers £10. Rooms cleaned everyday, including bed linen changed. Wi fi worked most of the time, periods […] of delays loading youtube. Free shuttle to the beach every hour, or 15min walk. Breakfast buffet had good selection of Thai and Western food. Peaceful and relaxing, should have stayed longer, have booked a 2 week return trip for April. Les mer

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Excellent hotel, room service was fantastic pity it wasn't available all night. The pool was amazing so warm so clean. The staff were really helpful this always makes a great holiday. All i want to say is Phuket = AMAZING!!!!!!!

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overall very good hotel manager and staff very helpfull entertainment good but needs to be veryed but would recommend one of the best in the area

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The hotel was excellent, breakfast was great, great place to relaway from the husle and bustle of patong, mattress was very hard and couldn't get confortable during sleep, apart from that recommend.

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The headboard has the lampshades incorporated-this can be irritating sometimes. The toilet was leaking. Great staff and very friendly service. Very helpful and always pleasant. Overall good value Great breakfast.

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Great place to stay, staff are so welcoming & friendly.Get the free breakfast, lots of variety to chose from. Quiet area, close to beach & hotel has a free shuttle on the hour as well

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Nice hotel in a good area, espacially if you compare it with Patong. Good for familys or people who don't want busyness. The rooms are nice, clean but they need a lot of maintenance. A lot of small things are broken or not fitting. The pool is great. Wifi internet was problamatic, because it cut off very often in the room. Breakfast is not worth the […] star rating and should be served on a better way. At the end of the line; for this money it's good value. But don't expect a spotless 4 star hotel; there are to many small issues that are annoying. The staff doesnt' speak good english - which is not unique in thailand - but even the manager had trouble to make clear what she was saying. Les mer

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NOt much to say apart from it's fantastic. Everything about was great.

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This was my first time to Thailand and although the resort/hotel had a nice Thai theme through it all it still had the usual comforts and practicalities of most western hotels. The pool was great and plenty of loungers available with a convenient pool side bar where the guy would bring your drinks over to you. The spa/health place was amazing and very […] professionial. We got our massages half price due to it being off season (Aug). The staff were very polite, friendly and always happy to help, although their English wasn't great we kind of fumbled through it. If we had a major problem it could have been quite difficult. We booked a tour through their booking counter and the lady there spoke good english and was very helpful. The resort was starting to look a bit run down in a few areas, mainly just water damage but after seeing the monsoons you could see why. But they didn't seem very quick to repair any damage. It was back off the main street and right in between Kata & Karon. If you don't mind a 10-15min walk to either main centre it was good. Hourly bus took us down to Kata beach a few times which was great, otherwise a walk there via the shops took about 15-20mins (as you have to walk around the Club Med grounds). Personally I'd rate it as a 4, but I think it was really good value for money and suited us good. Les mer

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The staff were very curtious and friendly. The food was very affordable meals inside the hotel restaurants were on a par with eating outside the resort. Complimentary drinks and nibbles on Thursday evening gave opportunities to meet other guest. The pool was lovely however needed to be cleaned more often. Only disappointment were the rooms, which were […] not what they appeared to be on the internet. Rooms were old and rundown, also the airconditioning seemed to be noisy, dirty and leaked. Rooms are in need of a refurbishment. p.s. There needs to be a wider variety of music played around the pool. Les mer

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Hotel was adequate - room was good. Location was ok, 15 mins walk to the beach - so hire a bike.

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This hotel was AMAZING. Everything you would ever want from a hotel this one has it. We arrived around midnight, handed a drink on arrival and wet towels to cool ourselves down, was the perfect start. We stayed in the nalina classic room, it was huge, spotless, our own private balcony looking out onto the pool, bathroom was huge, bed was so comfortable […] and it was so big you could have fit 4 people in it. The free buffet breakfast was delicious and so much variety to choose from because its a hot and cold buffet. The surrounds of the hotel itself are very well kept. I also got a massage in the spa, it was a bit more expensive in comparison to the massage parlours on the street but it was so relaxing and a lot more professional than the parlours on the street. On Thursday nights there is free drinks for one hour and the staff get together with the guests and chat. The room was cleaned every day with fresh towels every day also. The staff were so polite and welcoming. The hotel was also very well situated,only a short walk to Kata beach and the main town area where there are shops,markets,pubs and resturants also it is only a short walk to Karon aswell. You can get a free shuttle bus to the beach every day and they provide beach towels umbrellas and sun loungers free of charge. If your looking for a quiet, relaxing holiday and 5 star accommodation this is hotel for you. I will definitely be returning to this hotel Les mer

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My experience at ALPINA was wonderful. The staff was friendly, responsive and eager to help. The food was fantastic, . The resort is located close to many shops and restaurants. I definitely recommand this resort to anyone that is traveling to Phuket. I can't wait to go back myself.

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I've only got good things to say about Alpina, great service with a smile. My stay at this resort can only be described as fantastic, I absolutely loved everything about this place, from the warm & friendly staff to the great buffet breakfast, all in a lovely tropical setting. The pool was I'mmaculate and cleaned on a daily basis as was my room, It's […] nice to come back a from walk and find your bed made, fresh towels , 2 complimentary bottles of water, oh I almost forgot they have a 2 for 1 happy hour which makes drinking pina colladas all that more enjoyable. The hotels restaurant had great selection of western style foods and traditional thai which would rival any first class restaurant anywhere in the world at very reasonable prices, and it's those little touches which might not mean much to some , but really leaves a lasting impression on me and that's the neat little folds they place on the ends of the toilet paper and boxes of tissues. There is one more thing that really impressed me and that Is, every Thursday the hotel holds a free cocktail party for all the guests of the hotel which Is a nice way for the hotel guests and staff to Interact and get to know one another, and a way for the hotel to get feedback from there guests as to how there enjoying there stay and make sure there needs are been met. To all the staff thank you fire for making my stay a fun and pleasant one, in the words of Arnold Schwarzenegger " I'll be Back" Les mer

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Great hotel with great facilities!! Close to shops, restrurants and the beach and there is even a free shuttle to the beach. The buffet breakfast had soo much to offer and booking tours was easy through the hotel

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I stayed 14nights in a standard room and have nothing but good things to say about the resort and employees the[p pools were inviting and crystal clear the room was a pleasure to stay in and the staff were ready to please would i stay again deffinately ill be back next year

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this is a great hotel overall wonderfull pool area Friendly reception and good food at reasonable prices real relaxing area away from the hustle good shuttle to the Beach unfortunatley the food and beverage staff are appalling you have to grovel to get a drink they just wander off for 20mins and leave you They would not give us ice The male staff at […] breakfast are as arogant and will try to bounce you this is the only are that lets a good hotel down if you experience any of these lowlights let the manager know they are trying to address rhe problem obviously the staff are not happy Les mer

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Impressed 1st by the complimentary drink at the reception desk then the room itself I booked a single and it came with 2 beds pushed together to make a fabulous giant bed i was impressed. The dining room and the meals are just first rate and such excellent service. The breakfast was just superb an all you could eat buffet and staff are just so courteous […] again I was impressed. The Spa & massage treatments rooms are of such a high standard and the massage itself was so superb I booked one each of three days i was there and I just mean good old fashioned Stress Relief massages (nothing untowards).All staff in treatments were of such high standard and so professional i would go back and back again. I booked everything while there and paid wiith one card on departure so convienant. Les mer

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