Courtyard By Marriott Cancun - Cancun

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We stayed only one night at this hotel. We arrived late our trip and it was convenient to stay at this hotel only 2.5 km from the airport. The service at the hotell was nice, the breakfast was great. There are a few things to comment though. They should have vacuumed the floor much better. (seemed like it was not vacuumed). We ordered a late dinner […] in the restaurant. I was finished with my food when my husband got his food! Then the free air shuttle service. We had to wait an hour for the shuttle. Had to call three times which was VERY IRRITATING after 25 hours trip from Europe. Also they should have written on their home page that you had to call the shuttle. We did not know that. Could not read that on their home page. In the reception they told us that it leaves every 30 minutes. It was nice taking the shuttle the next day back to the airport. We booked a shuttle to Playa del Carmen, 20 dollars per person, but it really took a long time to get there. Had we known, we would have taken the bus. From the bus station it was only a 5 min walk to our hotel. Les mer

When exiting the elevator on to the fourth floor I immediately noticed dehumidifiers lining the hallways. Upon entering the room there was a distinct musty, mildewy odor and damp feel to the room. I am suspicious that since this was the top floor of the hotel that there may have been a flood or perhaps the roof had a leaked. I was concerned that there […] may have been mold present in the room and that I may have been subjecting myself and my travel companion to unhealthy environmental conditions. Obviously the hotel was aware of this situation due to the plethora of dehumidifiers seen. I expect better from a Marriott property. Les mer

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Standard Courtyard Marriott. Nothing special, nothing lacking. Breakfast was much better than expected, but would recommend not pre-paying.

This Marriott is located near the Cancun Airport, with excellent shuttle service to and from the airport. The food in the restaurant is good, and the service is excellent.

This was a very nice place to relax after arriving late in Cancun. It's very close to the airport, with free shuttle service. The hotel is very nice - very nice lobby, and beautiful patio and pool area. Eating outside on the patio is a very relaxing experience. The only negative is that the rooms smell kind of musty. I'm guessing they have a slight […] mold problem due to the high humidity in Cancun. But, I saw humidifiers in the hall, so I know they're working on it. The beds are VERY comfortable, and the staff were all exceptionally helpful. They even helped me find my retainer (which I had lost at the pool)! Highly recommend this place for an overnight stay near the airport. Les mer

Marriott Courtyard Cancun is an attractive hotel with a friendly, helpful staff but they have a mildew issue. When we opened the door to our room the stench of mildew was strong. The A/C in our room on the 7th floor barely made a difference and we couldn't keep the window open after dusk because of the mosquitos. It's a nice hotel otherwise especially […] since there aren't many hotels in close proximity to the airport which was what we needed to get to our early morning flight. I would recommend this hotel if you have no mildew sensitivity. Les mer

We slept one night in this hotel , because it is close to the airport . It is a good hotel but i lost two necklaces and one watch in the room. It was a shame that let such bad experience as the end of our trip in Mexico.

Great if you have an early flight. There is a 5am shuttle.

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We stayed here before we went onto our All Inclusive destination. It was a great hotel and near the airport. I do recommend it.

Outstanding service, superb staff. loking forward to my next visit.

spacious rooms, helpful staff, good restaurant, quiet grounds

We stayed just one night because this was close to the airport. The restaurant was fine and the room was clean enough. However, despite the AC being turned to frigid, it smelled horrible -- very musty and airless. We had to sleep with the window open, which got a little noisy in the morning, and of course made it more humid, but it was better than not […] being able to breathe the stifling room air. Bed and pillows were extremely firm (fine if that is your preference). They use a two-sided cotton duvet, which is nice. Coverlet inside was very warm, which would have been fine with the AC going. Staff were pleasant and helpful. Overall, it served it's purpose. Les mer

We stayed here for one night since we did not want to drive to Merida immediately after landing. The hotel has a free shuttle to/from the airport so they picked us up withing 5 mins of calling them. The rooms are clean, they serve good breakfast, and the staff is very friendly.

this hotel is great because it is very close to the airport. I would only stay here for the ease of getting to the airport, not to vacation in cancun.

beds were uncomfortable

This hotel was close to the airport. The staff were very helpful and friendly. The rooms were very clean and comfortable and the hotel gardens were beautiful. I would definitely say that this hotel was a great value. I would definitely stay here again.

Comfortable temperpedic like beds, decent restaurant - bar with several outdoor tables, very nice pool area. Adequate business center - 6 PCs and a few reading chairs. Good idea to call the van to get picked up - they pick up at #26 terminal 3 - don't know about location at terminal 2.

I found this hotel to be extremely nice. The quality of the rooms, cleanliness and prompt staff were outstanding.

its a good hotel for travellers, because its five minutes drive, from the airport, and you won'r pay a taxi, they have a free shuttle every 30 minutes. If you check in late, you might have a problem finding something to eat, cause the only restaurat in the hotel closes at 11:00 pm, and there's nothing outside except the highway. the bed and pillows […] were very comfortable. The service was good. I had my breakfast included, good quality and variety. Don't forget to tip ! Les mer

The best thing was it was close to Airport. The staff were always around with a smile and kept the entire hotel clean. The food was absolutely gross, didn't matter eggs & bacon, pasta, caeser salad... as well as very expensive. We skipped lunch one day because we didn't want to eat there, dinner came around was so terrible we ate our yoguart from the […] morning buffet instead. I did write a kind note - which the manager kindly thanked me for and refunded the price of the meal. They are in the middle of no where so unless you catch a taxi at 250+paso's you can't do any shopping, or eat anywhere else. The music in the courtyard stays on 24/7 though the courtyard closes at 10pm - and sounds like depressing funeral music! The gym consists of 4 machines in a very small little room. Courtyard was small so no where to walk - the only thing to do was swim or take a nap in the many hammocks hung around pool area. this Hotel was good for a 1 night stay for airport convenience. Les mer

not inb convenient area unless you have car, don't mind expensive taxis or take local bus (we did the latter and it was fine)...Nice helpful, freidnly staff and food in restaurant expensive but very good. Wish they had breakfast inluded...nice itness facility as well. Very convenient to airport and reliable shuttle service.

Staff were super friendly and helpful, rooms spacious, clean and very comfortable...restaurant a little pricey and breakfast ot included but food was geat! If do not have car and need to get aout not he best location as nothing is in neighborhood..we took local bus which was fine to take care of some business, as taxis are expensive. Stayed here 1 more […] tme since and it was again excellent....highly recommend.... Les mer

Great for the price and convience to the airport! The free shuttle service made it worth while.

Courtyard By Marriott Cancun is close to the airport and convenient for an overnight stay if you're flying in late.

Very nice hotel with good swimming pool, restaurant, laundry and free shuttle to the airport for that last night with an early next day flight. More than we expected.

We stayed here the first night because it was near the airport and did not want a long drive after a long flight. The pool was great the dinner and breakfast was great too. It was a short stay but just right. Staff was friendly and bi-lingual. Sat in the hot tob and looked at the stars.... It felt good.

This is a great deal and a really nice hotel. After spending a week at Mexico's beaches, it was really nice to stay at such a nice hotel. I would definitely stay here again.

Marriott is veryconvenient if you are needing hotel accom near the airport. Good food in restaurant and very good customer service. Free shuttle to and from airport

My stay at the Courtyard by Marriott Cancun was only an overnight stay while in transit. The hotel is close to the airport and has free shuttle service. I have stayed here before while in transit. The nightly rates are low, the shuttle service spares me the exorbitant taxi fares charged for this short ride, and the hotel restaurant has fabulous food. […] The business office has four computers that guests can use free of charge. First morning shuttle is at 5:00AM which gets you to the airport in time for early flights. Hotel is A+ for comfort and service. Les mer

Very comfortable and clean hotel. Excellent restaurant. Free airport shuttle (only about 7 minutes from airport). Multi-Lingual staff is very polite. I've stayed here no less than 5 times and highly recommend. However, this is not a hotel for those that want the beach and things to do within walking distance.

We chose this hotel as we had an early morning flight out. The hotel is overall very new, nice, and quiet. The food is good, but small and overpriced at the restruant onsite. Nothing really in walking distance so a taxi is needed to do anything so plan accordingly.

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Great place for a quick stop over as it is close to the airport. Free shuttle but make sure you book or call for pick-up.

The rooms were very clean and comfortable. The shuttle that ran to the airport every 10-15 minutes was great. The service in the restaurant was terrible. We waited to be seated for about 15 mins as waiters hurried past us without acknowledgement. Once we finally got seated nobody came to take our order for about 40 mins. We ordered very simplerals and […] didn't receive them for about another hour (We could sew our meals sitting on the service counter after about 30 mins but there were no warming elements on so the food sat there fetting cold). During that time not one waiter came past our table as they were trying to sort our all the errors on the bills for the tables around us. The table next to us had to send their meals back 3 times because they were not correct. The food is extremely overpriced and it cost MN$380 for a bottle of water that would usually cost approx MN$100. Les mer

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Really convenient, quiet, good food, excellent value.

This time my trip didn't start off as well as I was expecting. The pick-up van is still a problem. There needs to be a sign or some way for you to know where to go for the van WITHOUT having to negotiate the sea of taxi and tour hawkers out front. It's really unwelcoming and jarring. Also, we waited almost 20 minutes for the van. At check in, there […] was a problem with rooms not being ready, but they gave us a decent room. It was little smelly and the ac wasn't very good (loud and didn't cool), but it was only for a night. Again, the food wasn't good. I ordered nachos and the cheese was a cheese sauce!!!! REALLY????? Not even REAL cheese. I thought that was pathetic. The Sunday buffet was fine. Nothing special. The television was on and was tuned to an EXTREMELY gory movie for anybody eating ( slit throats, lots of swords, etc). Was this necessary? By the time I was able to get someone's attention, the movie was over. Service is ok. If there's a soccer game on the tv, it's really bad as the staff stands around and watches it, so it's a little difficult to get anyone's attention. Everybody's really friendly and nice. I would still recommend this if you have an early flight out as it's so close to the airport. As the headquarters for my trip, I wouldn't recommend it. Les mer

This is a fine hotel for an overnight stay when you have an early flight out or are arriving late. The staff is friendly and the hotel is conveniently near the airport. Getting to the hotel is another adventure unless you have the direct number for the hotel to arrange for the shuttle to come and get you. YOU NEED A CALLING CARD TO MAKE THIS CALL or […] a cell phone with an international plan!!!!!! Calling cards purchased in the US will NOT work. Our hotel room was pretty plain, but fine. No bells and whistles. The pool was great and so was the whirlpool. There's a laundry room which is great for washing and drying swimsuits if necessary. The restaurant was fine, not spectacular and the food was average (as you might expect). This hotel fit our needs and if I needed to be close to the airport, I would DEFINITELY stay here again. Les mer

Very good hotel, very clean and well located close to entertainment centers, Golf Camps, city of Cancun and the airport.

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The hotel has a complimentary shuttle to the airport. The general area of the hotel is not great, but the hotel itself is very new and feels completely safe. The room was clean and neat. Our only complaint was that it had a slightly mildewy scent. Overall, a great value.

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When we mentioned that we were celebrating our 45th anniversary they provide us with a welcome cocktail and then while we were having dinner they decorated our room. They couldn't have been any more welcoming.