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Beliggenhet.
Grand Hyatt San Antonio ligger i hjertet av San Antonio, med gåavstand til Rivercenter Mall, Alamo og Tower of the Americas. Ikke langt unna finner du også Gangsti langs elven og Alamodome.
Hotellfasiliteter.
Grand Hyatt San Antonio har helsestudio, utendørsbasseng og døgnåpent treningsstudio. Trådløs Internett-tilgang er tilgjengelig på fellesområdene (mot betaling), og et Internett-punkt finnes på området. Forretningsfasiliteter ved dette 4-stjerners hotellet inkluderer døgnåpent forretningssenter, små møterom og luksustransport-/limousintjeneste. Spisealternativene på dette hotellet med forretningsvennlig profil består av restaurant, kaffebar/kafé og bassengbar. Personalet kan ordne med bryllupstjenester, bevertning ved arrangementer og forretningstjenester. Andre fasiliteter er resepsjonsskranke, flerspråklig personale og gavebutikk/kiosk. Mot en avgift får gjester tilgang til buss til og fra flyplassen på begrensede tidspunkter. Dette hotellet er et røykfritt hotell.
Gjesterom.
Gjesterommene har utsikt mot byen. De 1003 gjesterommene med luftkondisjonering på Grand Hyatt San Antonio har tilkoblingsstasjoner for iPod og safe. Sengene har madrasser med overmadrass og toppkvalitets sengetøy. Høyhastighets trådløs og kabelbasert Internett-tilgang (avgift) tilbys. 32-tomme flatskjerm-TV med parabol med filmkanaler og betal-TV er tilgjengelig på gjesterommene. Alle rommene har skrivebord og telefon med flere linjer med talepost. Badene har kombinert dusj/badekar, designertoalettartikler og hårføner.
Det er kjøleskap og kaffetrakter/tekoker på rommet. Andre fasiliteter er strykejern/-brett og klokkeradio. I tillegg tilbys fasiliteter som sengeoppredning og telefonvekking på forespørsel. Rengjøring tilbys daglig. Alle gjesterommene på Grand Hyatt San Antonio er røykfrie.
"Tourist machine"Anmeldt av en hotels.com-gjest den apr 30, 2011
The building and especially the lobby are beautiful and the extras are many. Breakfast, afternoon meal and popcorn are all included. But in my book this does not qualify to hit the top marks. The hotel is huge and it is a un-personal machine. There are huge lines for every meal, and the meals are served on plastic plates. My room did not feel perfectly clean and the bed linen were old and should have been replaced. The location is great.
Anmeldt av en hotels.com-gjest den apr 15, 2011
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Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
**Det kan hende at disse fasilitetene kun er tilgjengelige i noen av rommene eller enhetene. For noen av fasilitetene kan det bli ilagt tilleggsgebyr.
Achiote River Cafe - Denne restauranten serverer frokost, lunsj og middag. Gjester kan bestille drinker i baren og sitte ute og spise (med værforbehold). Enkelte måltider serveres kanskje ikke hver dag.
Romservice er tilgjengelig.
Fritidsfasiliteter ved dette hotellet er utendørsbasseng, helsestudio og døgnåpent treningsstudio.
Fritidsaktivitetene som er oppført nedenfor, er tilgjengelige enten på hotellet eller i nærområdet. Avgifter kan tilkomme.
Følgende gebyrer og depositum kan pålegges av hotellet på tidspunktet for tjenesteytelsen, ved innsjekking eller ved utsjekking.
Listen over er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og de kan endres.
Det kan pålegges gebyr for ekstra personer, og dette gebyret kan variere avhengig av hotellets egne regler.
Legitimasjon med bilde utstedt av offentlig myndighet, og kredittkort eller depositum kreves ved innsjekking for diverse avgiftsbelagte tjenester.
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan føre til tilleggsgebyrer. Spesielle forespørsler kan ikke garanteres.
"Awesome time"
My friend and I had a awesome time. Everything was great. The hotel is close to the main part of the riverwalk but still far enough that it isn't too loud. The only thing that I didn't really like was the price of parking. Way too expensive but besides that had a great time.
"April 202"
It was fine except they overcharged me for the parking. I got it handled a few days later. The lady on the phone was nice and refunded my money within the week. I do not like oversights like that. Which is the reason I did not give them a 5 score for every catagory.
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"Girls Road Trip - One night in town"
It was so busy on our arrival. Fiesta week(end) was starting and the people were coming in by the busloads. I like alot of people, so I didn't mind waiting a bit for check in. I requested a high floor for a better view and they delivered. Oh my, what a view from the 21st floor!!! On the fifth floor is the pool and rooftop deck with lush sitting area. […] It has a spectacular view of downtown. We ordered our room service to be served on the roof to enjoy some wine and relaxation. This hotel is A+++. I will definitely stay there again. The 4 star for comfort was only because I prefer a firmer bed. This was just too soft. Les mer
"In the middle of the mix!!"
Great service from this Hotel. I wish I could recall the name of the young lady who check me in, so I could tell the Hotel that the have a great employee on there hands.
Everything was fabulous. I just wish room service was 24 hours.
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"Fiesta 2012"
Great hotel with a very friendly staff! We also had a fantastic view of the city!
"River Walk perfect"
This hotel was perfect and convenient.
"Great Location Great Hotel"
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"close to all that we wanted to see"
Excellent. Hotel staff and service was wonderful. The food was also great. My only comment would be that we felt the concierge desk was not very knowlegable. We felt that they really didn't know much of anything. You might want to pass that along to them. Otherwise we had a great trip!
"Fiesta Parade"
Perfect price, perfect location
"Fiesta Time"
I stayed in this hotel because it was only a block from a convention I was attending. The weekend was the end of the two week Fiesta in San Antonio. It is close to Fiesta events happening during the week. The room, a King Deluxe, was a bit smaller than I am used to, though the hotel indicated it was one of their "better rooms". Because of the weekend, […] with a lot of things going on till early in the morning, traffic noise was evident. I was told it is only a problem during the Fiesta. Also, you can expect to pay more for hotels in this area, and everything else! Breakfast is $20.00 for the buffet. It is an excellent breakfast, but for $20.00? Fortunately, the room, through Hotels.com, included 2 breakfasts (a three night stay). The hotel staff is outstanding, and exactly what you expect from a Hyatt. Les mer
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"Short 2 day stay but FABULOUS experience"
I accidentally booked the wrong date but because of the price we thought, what the heck let's stay another night. The location was perfect during our FIESTA stay as it was close to all events. The staff was very polite and quick to our requests. The view was so awesome we didn't care about the privacy, we fell asleep looking at the bright lights of […] the city! I definitely plan to stay again in the very near future. Les mer
"Perfect location for visiting the Riverwalk"
Good service, excellent restaurants and very attentive staff. The hotel is next to the Riverwalk and just a couple of blocks away from the Alamo. I will return to this hotel anytime.
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"Great deal"
The staff was super friendly. It's not on the main, main loop of the riverwalk but it's close. No free Internet. I got a good deal. I'd stay here again
"DONT UNDERSTAND THE QUESTION"
IT WAS GREAT , THE ONLY THING I FIND WRONG IS THE CHARGE FOR THE PARKING IT 33.00 PER 24 HOURS AND U DONT HAVE A CHOICE BUT TO PAY IT .. AND THAT IS NOT TO GOOD ..BUT THE HOTEL IS FINE
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"Beautiful and clean hotel, wonderful staff"
We loved the Grand Hyatt. It is beautiful, clean, and the staff is above and beyond. The only downfall is it a little walk to the main riverwalk area. Loved the hotel!
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"Excellent Hotel"
Love everything about the hotel it was great! very accessible to all things and great staff. Excellent accommodations I would definitely stay there again! Very good breakfast.........
This is a non-smoking hotel. The first room we got was smoke filled and smelled terrible. The hotel had a machine on the credenza to help remove the smell. We were immediately give another room. The first room was the fault of the guest. The hotel should have had the room blocked off as unusable till the smoke odor was eliminated. I have stayed at this […] hotel before and will stay again. Les mer
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"Newer Hyatt, convenient, near perfect."
Very convenient to River Center Mall, Riverwalk, and Alamodome. Nice rooms. Consider nearby Hemisfair (sp.) tower with revolving restaurant; fun for kids but not cheap. Park in lot across street for better deal on parking. Don't miss Guether House restaurant at Pioneer flour mill; need car/taxi. Only drawback in hotel were fitted sheets that were too […] small for pad/mattress. Les mer
"Grand Hyatt San Antonio"
Had a great time and location was superb!
"excellent breakfast"
The breakfast at the Grand Hyatt San Antonio is a hidden gem. don't miss it. Also the location on the Riverwalk cannot be beat.
"Christmas Vacation"
My children decided to take a trip this year for Christmas.. They chose San Antonio as the place to go. We enjoyed our stay at the hotel. It was very nice. I only wish they had another elevator. We were down the hall, around the corner, and further down a hall. Every time we wanted to leave or come back, it felt like a hike. I would stay there again.. […] I would just request a room not so far from the elevator!!! Les mer
"The Grand Hyatt San Antonio"
The hotel was just okay. The hallways to our room were far too long. It was like getting through a maze just to get to our room. The decor in our room was okay. Was just expecting a lot more for The Hyatt.
"Excellent hotel--wrong emphais on liability issue"
We had a great rate on this hotel and it was everything we could want in terms of location, cleanliness and comfort, however, when a family member broke her ankle on the sidewalk outside, the staff was far more concerned with whether she would hold them liable than they were with her comfort. She received no special assistance from staff and had to […] field the question of liability from multiple staff members. It's also important to remember that this hotel charges extra for everything such as parking, wifi and such. Les mer
"Over Priced"
I would recommend this hotel at half of the price the rooms are being rented at. Location is downtown but very difficult to get to. The ammentities don't make up for the high cost of the rooms.
"Excellent accommodations"
We had a wonderful experience in downtown San Antonio. This hotel was affordable, conveniently-located and offered wonderful amenities. The on-site secure parking is a definite plus as some hotels offer only street parking in this busy area. It's not cheap, but totally worth it to have somewhere safe to park your car. Would definitely consider staying […] here again. Les mer
Thank you for taking the opportunity to review your stay with us! We appreciate your feedback and look forward to seeing you again in San Antonio.
Ett svar fra Grand Hyatt San Antonio"Great location, beautiful hotel"
This hotel is very nice. It's right off of the Riverwalk and next to a mall and many restaurants. The service was great, the room was very clean and well supplied with toiletries, and the location couldn't be beat. Our only complaint was the parking, which was expensive, but seemed comparable to other hotels in the area. The hotel was next to the convention […] center and close to the Alamodome, and they allow the public to park in their garage. We were there for 7 nights and had trouble finding parking in the self-park on 2 of the nights after coming back from sight-seeing. The hotel happily valeted the car and promised that we would be charged the self-park rate instead of the valet rate. When we got our bill upon check-out, they had not only charged us for the valet parking rate, but had charged us an additional self-park rate on top of it! Once we brought this to their attention, they did fix it, but it seems ridiculous that no one noticed this when printing up the bill. Other than this one parking issue, we had a wonderful experience. Les mer
We appreciate your feedback and apologize for any parking inconveniences you may have faced. We hope to see you again!
Ett svar fra Grand Hyatt San Antonio"Perect location, wonderful amenities"
My husband and I stayed here the week after Christmas and loved the easy access to the beautiful river walk with all the wonderful Christmas lights decor. The hotel was in the center of all the action. We walked everywhere and had beautiful views of the town from our room and the roof top pool.
We are happy to hear you and your husband enjoyed your stay with us. We hope to see you again for the 2012 holiday season!
Ett svar fra Grand Hyatt San AntonioGood hotel to stay
"Great location"
Thr grand Hyatt in San Antonio was a great location to access the Riverwalk, the Alamo, and the shopping mall. We did have one problem - when we went up to our room there was someone else outside our door who was given the same room. Had to go back down to front desk to get a different room. What I didn't like about the room was the fact that our bed […] faced south and the TV was on the west wall - kinda hard to watch. Les mer
Please accept a sincere apology from our team in regards to your guestroom experience. We can assure you this is not our standard. We have passed your review on to our front office team to address the issue. We appreciate your feedback and hope to see you again in the future!
Ett svar fra Grand Hyatt San AntonioGjesten har ikke gitt noen kommentar.
"Grand Hyatt San Antonio"
Had an awesome stay for New Years Eve weekend. Great location. Very clean. Great rate.
Thank you for the kind review! We appreciate your feedback and hope to see you again.
Ett svar fra Grand Hyatt San Antonio"Not the best on the riverwalk but very nice"
Pros: comfortable beds, great showers, nice restaurant, very close to downtown mall and restaurants Cons: Expensive room service, very pricey valet service that takes too long to retrieve your car, hallways are very long, expect a long walk to your room Tips: Order off the kids menu for room service. The portions are a good size for adults (kids pancakes […] had 4 large pancakes) and the price is much lower Les mer
"New Years Eve in San Antonio"
Great location and service. Hotel is right on River Walk and near everything. Our room faced the Tower of the Americas. Great fireworks display. Only disappointment was the restaurant. Food was average and service marginal.
Thank you for taking the time to review your recent stay with us. We have passed your feedback on to our food & beverage team. We hope to see you again next New Years Eve!
Ett svar fra Grand Hyatt San Antonio"Grand Hyatt Riverwalk - San Antonio"
FANTASTIC!!! Everything surpassed our expectations!!!
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"Grand Hyatt San Antonio"
Friendly staff. Great location--on the river walk. Great price and very classy. Get upper floor for view of the city.
Hotel is very nice. Front desk staff very friendly. Good exercise facility.
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