Holiday Inn Express & Suites Comox Valley - Courtenay

This Hotel is great. The breakfast buffet was very good, lots of selections. We enjoyed our stay a lot.

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it was clean, staff was friendly.breakfast had lots of options , although more fruit or low fat items would be good. My only complaint was the room was way too hot

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Great for kids , water slide and pool. Very close to mr Washington . We will be staying here again.

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Good place to stay with kids, the one thing that really made a difference was the staff. Very friendly and helpfull, would go back.Rates on family rooms reasonable.

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We were on a ski trip to Mt. Washington Alpine Ski Resort. Great location if you don't want to stay on the Mountain. The hotel was clean and comfortable. Service was friendly and prompt. Pool and hot tub was adequate and well maintained. Free breakfast was satisfactory and area clean. We had the King Exec Suite. The room itself was good for 2 adults […] in separate bedroom and 2 kids on the hide-away. Shared bathroom. Clean and comfortable. However, I do not recommend room 214. It is above the lobby and you can clearly hear the auto lobby doors beneath. It woke us up and kept me up, was not impressed. Also TV system lacks pay-per-view and the audio frequently glitches out on regular programming. Almost too disruptive to watch tv. (maybe the weather interfering with satellite?? 2 nice tv's with fridge, microwave and coffee pot. All very clean and well maintained. We will stay again without hesitation but not in room 214. They put a note on my file. How very nice of them lol. Les mer

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Good place not too far from Mount Washington.

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Have stayed at this location on a number of occasions. Always impressed by the facilities and the friendly and helpful staff. The only area that I would like to see improved is the hot food offerings of the eggs and sausage. They need to be improved but the rest of the breakfast is very good.

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I was a long time Best Western customer before I discovered hotels.com. This was the first hotel I booked through this site. The Hotel was clean and comfortable. There morning breakfast was one of the better ones I've seen (I travel 100 days a year so I see a lot). I would recommend this hotel!!

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Suite was excellent lay-out although the hide-a-bed which my son slept on had a plastic covering. Body lotion had been used. Staff very pleasant. Was good value for money.

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I really liked this hotel and will definitely stay there again but will bring my own pillow from home. The pillows are terrible.

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no complaints.

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Great hotel. Rooms clean hotel staff wekas great. Kids really enjoyed te water slide.

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Here for business. Great hotel. Very well maintained. Everything is new and maintained to a very high standard. The staff are very friendly, helpfull and knowledgeable. The only wish is that of a better breakfast offering for the hot food. Excellent facilities wit gym and pool/Jacquzzi.

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Hotel and staff were good.

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the staff were super in recommending an eatery,the in house breakfast was very good

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Just a one night stop. Staff courteous upon arrival and arranged for a pack up breakfast for us the following morning as we had to leave early to catch the first ferry the following morning. Gym facilities were in very good order albeit just a few machines in a small room. Didn't use the pool but looked very clean and in good order. My only minor negative […] comment would be that the hotel can feel a little clinical and lack a bit of warmth Les mer

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My sisters and I truly enjoyed our stay, we were heading down to the Nanaimo and we were very disappointed you had no Holiday Inns anywhere else on the Island

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My one night stay was excellent from start to finish. The staff were very helpful, rooms very well appointed and comfortable. Complimentary breakfast was also very good, plenty of tables and the size of the tables were good for four persons. I will stay there again if I have the chance.

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Hotel is nice for family travels. Pool and Waterslide were a big hit. 2 "complaints" 1)Free Breakfast was totally shut down exactly @ 9:30am weekdays. For families staying at hotel in summer time this seems a bit early. Show up at 9:31am and you are SOL, and the room sits empty and unused the rest of the day. Why not extend time until 10:30am during […] summer? It was all families staying there, not business travellers (Waterslides arent big with business crowd). 2) Shaw Digital TV service was nice, but super frustrating to use as the guide on tv shows all the channels, but in reality only basic cable package was available. Needed to refer to laminate channel listing sheet to know what was available. Why not either program guides to show only available channels or subscribe to all channels? Just a thought. Staff were friendly and polite, and room was very clean and tidy. Les mer

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We only intended to stay one night but enjoyed it so much that we stayed for a second night. From the warm, friendly reception, to the clean, comfortable well-equipped room, to the excellent breakfast we were very impressed. Would definitely recommend it.

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great helpfull staff. super soft towels, good safe walking trail behind hotel

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After a long drive, I had a very comfortable and clean room to relax in. The pool and hot tub allowed me to have a good night's sleep. I also like the fact that breakfast is included. I would come back here.

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Thoroughly enjoyed our stay. Clean rooms, excellent staff & service, very pleasant, professional and helpful. The included breakfast was very good and there are plenty of restaurants close by for dinner too. I would definitely stay here again.

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had a great time . the staff were very helpful and the breakfast was great

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Room was great - very clean and felt like home. Staff was very friendly and made our stay the best we have ever had!

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This was great - my kids loved the waterslides and I loved the hot tub! The rooms were clean and beds comfortable. We were in a room with a door for an adjacent room which we did not use, however, the sound of a man talking on the phone from the room next door was quite loud and annoying. The conti breakfast was awesome, hot food and lots of selection. […] We would stay here again - but not with an adjoining room! Les mer

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Everything is new and clean. room is spacious, breakfast was good,location is very convenience . Will stay again

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Easy access to all Courtenay has to offer. Friendly, helpful staff

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A great place to stay located among several good golf courses. A good breakfast set the day up nicely.

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Everything was excellent except the fact that the Saturday night we arrived back at the hotel there were no handicapped parking spaces available because of a car show. In fact there were no spaces available period. Individuals with no handicap signs parked in the spaces for the handicapped. The girl at the front desk told us we could park in the overload […] parking lot. If I'm handicapped, I should walk further????? Not a good suggestion. You should make sure there are spaces left for handicapped visitors. Other than that, I would definitely stay again. The breakfasts were excellent as well. Les mer

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It seemed like a new hotel or possibly renovated. It was a very pleasant stay. Great food for the breakfast. Very comfortable beds. I would come back here for my next trip back. Free wifi came in good use to find things to do and eat nearby, on a late Sunday evening. Service by the staff during breakfast hour was very good.

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the room was very nice, clean somewhat comfortable(pillows sucked) my biggestcomplaint would be that for a king suite it would have been nice to have real glasses to drink wine from not plastic(yuk). i have stayed at other chains and their suite had full set of dishes and cutlery

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Only complaint is the pillows were horrible. Even the ones labeled "Firm" were way too fluffy.

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nice hotel, nice clean room, fabulous sheets! good breakfast with a nice variety!

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It was good. We went skiing. The staff were friendly. We didn't use the pool.

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Only thing this hotel is lacking is a pub. Free breakfast was one of the best that I've had. Nice roomy rooms with nice extra touches. Love the different labeled pillows! My son loved the water slide at the pool.

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Really nice rooms, no services adjacent property though, just car dealerships etc.

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It's really clean has good service is in a close location to the mall and movie theater. The breakfast buffet had good food and prices were very well

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Just as I've come to expect from a Holiday Inn Express this hotel met all of my expectations for a friendly and clean property. Thanks

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Large and comfortable. Will stay again

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