Hotel Cruz Royale - Mumbai

This was the second time I used Hilton Mumbai International Airport for transit stay, while waiting for flight connection. The hotel is very good, but the service was not up to it this time. The check in experience did not feel 5 star at all, and service at breakfast was slow and confused. Since the staff performed tremendously more attentively at my previous stay 10 months ago, I am tempted to suggest that the staff simply had a bad day. The quality of the room was excellent, and the location couldn't be better for my needs, so I might be willing to give the hotel a second chance.

Perfekt beliggenhet, hyggelige ansatte og et generelt komfortabelt opphold på Regent Hotel. Vil absolutt anbefale dette videre hvis man ser etter et helt greit hotell. Frokosten var enkel, men det metter akkurat. Mistenker at vi hørte rottelyder inne på hotellrommet, men så disse aldri. Myk og god seng, helt ok renhet på rom og kvalitet forøvrig. Vi følte oss trygge og tatt godt i mot.

Veldig bra for penger. Fint å bo der 1-2 dager.

Fint hotell ved flyplassen!

We had booked a superior room with balcony and attached bathroom. When we arrived we were informed that none of these rooms had attached bathroom, but we had our private bath right across the hall. The standard was very good - the room we had looked newly renovated. Service was overall good, but the men in the reception wouldn't hurt to smile a bit. Location was very good - walking distance to all the major sights and shopping areas. Also close to a metrostop and Churchgate train station.