Located near a train station, Zerohotel is a great choice for a stay in Valparaiso. You can indulge in massages or body scrubs, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a snack bar/deli, and a terrace. Public transportation is just a short walk: Puerto Station is 9 minutes and Bellavista Station is 14 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
9 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Onsite parking limited (max 3 spaces per unit)
Onsite carport and garage
Transfers
Airport shuttle on request (available 24 hours)*
Free train station pick-up
Cruise terminal shuttle*
Offsite
Area shuttle*
Shopping center shuttle*
Casino shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Scuba diving nearby
Working away
Meeting rooms
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Garden
Terrace
Arcade/game room
Banquet hall
Room amenities
Be entertained
DVD player
27-inch LED TV
Cable TV channels
First-run movies
Home comfort
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Airport shuttle service is offered for an extra charge of CLP 85000 per vehicle (one way)
Cruise ship terminal shuttle service is offered for an extra charge
Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso
Frequently asked questions
Does Zerohotel offer free cancellation for a full refund?
Yes, Zerohotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zerohotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zerohotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Zerohotel?
Yes, an airport shuttle is available. The charge is CLP 85000 per vehicle one way.
What are the check-in and check-out times at Zerohotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Zerohotel?
No, this hotel doesn't have a casino, but Vina del Mar Casino (12-min drive) is nearby.
What is there to do at Zerohotel and nearby?
Have fun with nearby activities like cycling, scuba diving, and body boarding. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Zerohotel?
Yes, there's an onsite restaurant.
Does Zerohotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Zerohotel like?
Zerohotel is a short 9-minute walk from Puerto Station and 4 minutes' walk from Paseo Yugoslavo.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 9, 2024
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
It was great! All the staff were friendly and helpful, especially Matt!
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Perfect place
The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe.
The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Perfect
Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 15, 2024
Wanda
Wanda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2024
Great neighborhood
Robert
Robert, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 1, 2024
margaret
margaret, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2024
Amazing hotel in Valparaiso
This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2023
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Deborah
Deborah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 20, 2023
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2023
Csaba
Csaba, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 5, 2023
Not as advertised.
Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2023
Ashley
Ashley, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2023
Clara Maria
Clara Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2023
Perfect location on Cerro Alegre
Matthew
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2023
Gran hotel en la zona turística de Valparaíso
Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Cristian
Cristian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2023
Convenient location, very nice hotel and rooms, very quiet and superb view.
Access by car difficult as in most places in Valparaiso,
Georges
Georges, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
Dec 21, 2022
Hillside hotel with a view
Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 9, 2022
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2022
Peder Holk
Peder Holk, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2019
The entire staff was extremely courteous and helpful to me, and
made me feel very comfortable. I really appreciated the staff's
attention.
My experience was first-rate at Zero Hotel and look forward to returning
there next year for a longer stay.
Frank Carmel
FrankCarmel
FrankCarmel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2019
Unique view and environment ------------------------------------------------------------