PS. All the room in front is very noisy due to traffic and trains. My balcony I paid extra for was completely useless. Rom with garden view is calm and in general better, but with shorter view. Facade and park/pool area is nice, but the redecoration in the room is not very tasteful in my eyes. The picture tells how it is. View from the front is to the rail and a intersection both the lake as a nice backdrop, wish it was opposite. Breakfast is average plus, but also a noisy experience - not a place to sit to relax and read. A lot of people in and out, scrambling and running service personnel.
I think this hotel is without personality and way overpriced. I will never return. But - if you have a room to the garden, don't care about Interior and like some hustle and bustle, want a nice pool and a good location in Lugano center, you can consider it.