8/10 Very good
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
Allison
Allison, 2-night trip
Colectia Hotel Urumea
Hotel convenient to Reale Arena
Located near Reale Arena, Casual del JAZZ San Sebastian is a haven with free in-room WiFi, a TV in the lobby, bike rentals to explore nearby Concha Beach and Kursaal Congress Centre and Auditorium. Take advantage of concierge services and luggage storage for a stress-free stay; guests rave about the hotel's top-notch property condition.
Excellent
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Air conditioning
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Near the beach
- Breakfast available
- Self parking
- Air conditioning
- Front-desk safe
- Concierge services
- Luggage storage
- Limited hour front desk
- Tour/ticket assistance
- TV in a common area
- Bike rental
Feel at home (6)
- Private bathroom
- Television
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
- Minibar
$47 nightly
$52 total
Feb 25 - Feb 26
Total with taxes and fees
Room options
Showing 4 of 4 rooms
Twin Room
Excellent
Highlights
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
- 183 sq ft
- Sleeps 2
- 2 Twin Beds
Double Room
Excellent
Highlights
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
- 183 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Triple Room
Excellent
Highlights
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
- 183 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds and 1 Twin Murphy Bed OR 1 Double Bed and 1 Twin Murphy Bed
Double Room Single Use
Exceptional
Highlights
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
- 183 sq ft
- 1 bedroom
- Sleeps 1
- 1 Double Bed
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About the neighborhood
Paseo del Urumea, 15 , San Sebastián, Gipuzkoa, 20014
About this property
Colectia Hotel Urumea
At Colectia Hotel Urumea, you'll be just a 5-minute drive from Reale Arena and Miramar Palace. Also, Concha Beach and Basque Culinary Center are within a short drive. Fellow travelers say great things about the overall property condition.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Colectia Hotel Urumea Reviews
Excellent
8.8
Cleanliness
8.0
Location
8.6
Staff & service
8.6
Property conditions & facilities
What guests liked
- Breakfast was plentiful, delicious, and a good offering. (7 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBreakfastLocationCitiesFoodBathroomBeachValueOld town10/10 Exceptional
Safe, friendly staff, walkable to downtown.
Susana
Susana, 1-night trip
10/10 Exceptional
Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.
Vinay
Vinay, 3-night trip
10/10 Exceptional
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure.
Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
Amy
Amy, 1-night trip
10/10 Exceptional
location of hotel
melfyn
melfyn, 3-night trip
10/10 Exceptional
an excellent hotel with it's own character making it unique
also easy to find on the edge of the old San Sebastien
Rob
Rob, 3-night trip
10/10 Exceptional
Appreciated the breakfast that is complementary. Staff is very friendly and room was nicely decorated. Would stay again for sure.
Michael
Michael, 3-night trip
8/10 Very good
Very nice staff, clean hotel, small rooms but not a problem
Alfred
Alfred, 1-night trip
10/10 Exceptional
Clean friendly staff that we happy to see us every time we walked in or asked a question, super clean awesome breakfast and every thing you need ,out of the hustle of the old town but only a short 10 min walk away, will definaltey stay there again ,great value for the cost
Verified traveler
3-night trip
8/10 Very good
The location was good with an underground garage. The shower door was broken.
Lorna
Lorna, 1-night trip
8/10 Very good
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
Craig
Craig, 3-night trip
8/10 Very good
Wonderful Staff and Breakfast
A newer hotel with a great staff and a great breakfast. The soundproofing is a bit light (I was by the elevator) and it’s about 15 minutes to the tourist district. The walk to the tourist district is lovely.
Verified traveler
3-night trip
10/10 Exceptional
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city.
Very comfortable bed and brand new rooms.
Paula
Paula, 2-night trip
10/10 Exceptional
Great staff
A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful.
Ms A M
Ms A M, 2-night trip
8/10 Very good
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town.
Room has all the amenities you'd expect a good breakfast offering.
Good value for money.
Kathryn
Kathryn, 7-night trip
8/10 Very good
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
Porfirio
Porfirio, 2-night trip
6/10 Good
Small rooms, we could hear other guests and water sounds
Luisa
Luisa, 2-night trip
10/10 Exceptional
Incredible staff and very clean!
The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
Todd
Todd, 9-night trip
10/10 Exceptional
Great stay.
This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away.
The staff was extremely helpful and the breakfast was yummy!
The only complaint is that the room could have had a bit more light.
Paul
Paul, 2-night trip
10/10 Exceptional
Good
Luis G
Luis G, 1-night trip
6/10 Good
It's not well located, there is nothing of note nearby, no bars, no shops.The bathrooms are unventilated and the rooms hot. So despite the friendly staff who were lovely, I wouldn't recommend staying here.
Matt
Matt, 3-night trip
6/10 Good
The rate of the hotel was too expensive to single person. There were no single room and single bed when I reserved for my stay around that area by Expedia. Therefore, I had to pay the fee of double single bed for my stay.
kenji
kenji, 6-night trip
6/10 Good
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
Jeffrey
Jeffrey, 2-night trip
8/10 Very good
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
Emily
Emily, 1-night trip
2/10 Poor
One of the worst hotels I have stayed at
We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in.
- The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed.
- The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand.
- Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning.
- All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature.
- There was so much noise from the employee at the breakfast that we could barely hear ourselves think.
- Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad.
- The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower.
- The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken.
Avoid for all costs.
Andreas
Andreas, 2-night trip
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