Devils Tower National Monument - 31 min drive - 47.2 km
Terry Peak Ski Area - 70 min drive - 92.0 km
Spearfish Canyon Scenic Byway - 87 min drive - 71.6 km
Getting around
Gillette, WY (GCC-Campbell County) - 65 min drive
Restaurants
Longhorn Saloon & Grill - 3 min drive
Wild West Espresso & Video - 3 min drive
Higbee's Cafe - 3 min drive
Dime Horseshoe Bar - 3 min drive
Cowgirl Pizza and Laundromat - 16 min walk
About this property
Serena Inn & Suites - Sundance
Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–10 AM
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Pool loungers
Facilities
Television in common areas
An indoor pool
Spa tub
Accessibility
Braille/raised signage
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from October 22 2024 to March 31 2025 (dates subject to change):
Spa tub
Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
Spa tub
Swimming pool
The property will be renovating from October 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
Spa tub
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Indoor pool
Spa tub
The following facilities are closed on Sunday and Saturday:
Indoor pool
Spa tub
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance
Frequently asked questions
Is there a pool at Serena Inn & Suites - Sundance?
Yes, there's an indoor pool. The pool will be unavailable from October 22 2024 to March 31 2025 (dates subject to change).
Are pets allowed at Serena Inn & Suites - Sundance?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Serena Inn & Suites - Sundance?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Inn & Suites - Sundance?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Serena Inn & Suites - Sundance and nearby?
Serena Inn & Suites - Sundance has an indoor pool and a spa tub.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
Dec 14, 2024
Kenika
Kenika, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Rikki
Rikki, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Comfortable and Clean
Very comfortable and clean. No elevator and a very minimal breakfast.
Karl
Karl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
People were very nice. Lady with braid that did breakfast was very friendly and full of information. Saw places that we would not have known about.
Barbara
Barbara, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
Reasonably priced, friendly staff. A bit outdated but clean and well kept. Small town vibe, felt very safe.
Matt
Matt, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
William
William, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 29, 2024
Our room had a bunch of red and black beetle like bugs in it because the windows did not seal. My wife went to the front desk and they said oh well. My wife was bitten by a dog protecting our dog that had his harness and leash on and the other dog was not on a leash inside the building !!!!
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Tami
Tami, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
It was very quiet and the help was awesome.
Terry
Terry, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
Mike
Mike, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2024
We chose this hotel because it had a hot tub. When we arrived the hot tub wasn’t working and was closed.
Peteria
Peteria, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
Superb lady on reception who told us all about the area and Sundance, the mountain etc. There is no hot tub and hasn't been for years, but there is a pool. Good quiet room, two beds so lots of space. Nice breakfast, very quiet, and a gorgeous sunrise which also helps!
Rebecca
Rebecca, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Although obviously an older motel, the property and facilities have been well maintained. The breakfast offerings were "continental" but there was coffee, etc. available all the time. They even had mints in the room which is a nice touch you don't see much anymore.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2024
Good for he money.
Average. Could be better have definitely had worse. Mattresses are getting old, shower was great. Breakfast was ok. Nothing hot but biscuits and gravy.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Nice staff older place. Go to cowgirl pizza and Laundromat.
Justin
Justin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Very nice people. Safe location. Inn was older but clean. Hot tub was out of commission, but other than that, it was a great stop.
Shane
Shane, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2024
Nothing fancy, but got the job done
Lindsey
Lindsey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Very nice.
CAROL
CAROL, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Friendly staff, room amenities are great (including the fridge and the microwave). Had a creamy chicken soup for breakfast that I quite enjoyed.
Pedro
Pedro, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Sep 23, 2024
Apparently this property has been permanently closed since booking. I got no notifications from either the hotel nor Expedia. I had to find another available room over an hour away from my destination (in desolate South Dakota) after having driven over 12 hours that day! Not happy with Serena Inn &Suites nor Expedia!
Adrienne
Adrienne, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 22, 2024
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Charles
Charles, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 20, 2024
The beds were comfortable and we had a good night’s sleep. There weren’t many options on the breakfast buffet — it was mostly cereal and bread. We were told that the hot tub is broken and unable to be repaired. The pool was not open when we arrived but they opened it for us later on. It seems like they are having some pretty major staffing issues. The staff who were there were obviously working hard.
Erin
Erin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Very nice and quiet place. The lady who checked us in was super helpful!