Lovely place, an easy walk to the cathedral and Calle Ancha. Luscious bedding. So glad we stayed here! Our GPS did a terrible job of directing us to the location, but it was well worth the effort. Oops … woke up to no room heat, no hot water. Wanted to get an early start, but the staff said it was fixed and would take about an hour to get up to snuff. No way to heat water for early tea and coffee.