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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville

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Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.

Reviews

7.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (8)

  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is $95
includes taxes & fees
$80 per night
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

WoodSpring Suites Knoxville - Cedar Bluff

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  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 227 reviews
The price is $99
includes taxes & fees
$84 per night
Mar 13 - Mar 14
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About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 5 min walk - 0.5 km
  • University of Tennessee - 9 min drive - 12.5 km
  • Turkey Creek Shopping Center - 10 min drive - 11.4 km
  • Neyland Stadium - 10 min drive - 13.0 km
  • Thompson–Boling Arena - 10 min drive - 13.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 72 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?

Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Knoxville West Hills?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Extended Stay America Suites Knoxville West Hills?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?

Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.

Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Extended Stay America Suites Knoxville West Hills like?

Extended Stay America Suites Knoxville West Hills is in Bearden, a short 5-minute walk from West Town Mall.

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great supportive staff, centrally located, clean and quiet
3-night trip

4/10 Fair

Dont be cheap and go elsewhere
Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Nevaeh, 1-night trip

10/10 Exceptional

The best extended stay in Knoxville!
All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
5-night trip

8/10 Very good

Extend your stay-yes please!
The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Jason, 1-night trip

2/10 Poor

Uncomfortable is an understatement
The place is old. Towels were cleaned but you could see they were at least 5 years old, even had holes!. The bathroom counter along with the shower pan hasn’t been cleaned in a while and were stained. Lastly the bed covered had stains on it. I had to sleep fully cloth.
1-night trip

6/10 Good

The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.
April, 1-night trip

6/10 Good

It was close to my family .
Walter, 2-night trip

2/10 Poor

Terrible-
This was terrible. I trust the reviews and had higher hopes than this. When we arrived, the couch bed was completely unusable. The closet was broken. The towels had stains and the bed sheets were stained. There were crumbs at the bottom indicating that the sheets were not changed between users. There was mold in the shower. Had we not gotten it at 12:30am, I would have left. The kids socks were black indicating that the floors were not clean. When sleeping it felt like bugs were crawling on us. Also, at night there was a BRIGHT light from outside. Overall terrible 100% do not recommend. Spoke with front desk about complaints and were told a manager would get back to me.
Stained sheets
Stained sheets
Used towel
Unusable couch bed- broken uppon arrival
Danielle, 2-night trip

6/10 Good

I was surprised to find the cleaning crew in my room way almost an hour before check out time and some things went missing to which when I asked about them, I was told that they had not seen them
1-night trip

8/10 Very good

OK. Hotel
Pretty decent hotel for the price
Shaun, 1-night trip

8/10 Very good

Clean and inexpensive. I stop here regularly, and have for years.
Thomas M, 6-night trip

10/10 Exceptional

I enjoyed my short stay there.
Dennis, 1-night trip

6/10 Good

Not Horrible, but not good either
Brian, 3-night trip

4/10 Fair

The hotel is very rundown and needs lots of maintenance. Many things that are supposed to be available are not (vending machines, detergent, etc.). "Breakfast" is only coffee and a muffin. However, it's in a great location with several dining and shopping alternatives and access to local buses just outside the hotel.
Jose Luis, 3-night trip

6/10 Good

Vaping is smoking---- Sorry, but it is
The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.
Katie, 2-night trip

4/10 Fair

No bed bugs noticed
Terry, 2-night trip

4/10 Fair

BEWARE OF AWFUL ODOR
I travel with my dog, so I was put in a “pet room.” No carpet, ok, understandable. But it was cold, zero color or decor. Again, one night, whatever. However, THE ODOR WAS HORRENDOUS. It smelled like stale smoke, which made me sick to my stomach and triggered a migraine. Even my dog refused to eat. On top of that, the mattress was so thin, springs dug into my back. Even if I managed to fall asleep despite the smell, I was woken up being stabbed by springs. I was directed to a back door and felt hidden away, as I was not even permitted to walk down the hall with my pet. Pet friendly? They shame you for having a pet.
Dana, 1-night trip

2/10 Poor

I would not recommend unless you want to hear noises all night.
David, 1-night trip

6/10 Good

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
3-night trip

10/10 Exceptional

Great place
Sabrina, 1-night trip

4/10 Fair

Our entire room floor was sticky everywhere you walked, I saw staff taking out trash all piled up on the luggage cart. I would never recommend this dirt hole.
Timothy, 1-night trip

10/10 Exceptional

Nice
elif, 1-night trip

6/10 Good

Floor was sticky.
Matthew, 1-night trip

10/10 Exceptional

Clean and safe
Clean, newly painted, safe, value conscious desision
Greg, 2-night trip

8/10 Very good

Sheets were dingy and i questioned whether they had even been washed.
Carol, 1-night trip