Pacific Palms Resort

4.0 star property
Unwind in paradise after teeing off on one of our 36 holes of golf or indulge in a rejuvenating spa treatment.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pacific Palms Resort

Idyllic poolside setting with palm trees and a stunning mountain backdrop, perfect for relaxation and breathtaking views. | Pacific Palms Resort
Modern, sleek interior with dark wood furniture, a stylish bar area, and a touch of greenery. Perfect for a contemporary business or leisure stay. | Pacific Palms Resort
Serene outdoor seating area with palm trees and a view of distant mountains, perfect for relaxation. | Pacific Palms Resort
Elegant lounge with plush seating and a striking circular ceiling design, perfect for relaxation. | Pacific Palms Resort
Idyllic garden with a gazebo, vibrant flowers, and a backdrop of majestic mountains. | Pacific Palms Resort

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Airport transfer
  • Pet friendly
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Spa tub
  • Massage/treatment rooms
  • Business center
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $270
includes taxes & fees
$245 per night
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Shower/tub combination
Bathrobes
Private bathroom
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Shower/tub combination
Bathrobes
Private bathroom
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Shower/tub combination
Bathrobes
Private bathroom
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Shower/tub combination
Bathrobes
Private bathroom
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Shower/tub combination
Bathrobes
Private bathroom
  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • Hsi Lai Temple - 9 min drive
  • California State Polytechnic University, Pomona - 13 min drive
  • City Of Hope Hospital - Duarte - 20 min drive

Getting around

  • Long Beach Municipal Airport (LGB) - 32 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 36 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive
  • Los Angeles Intl. (LAX) - 64 min drive
  • Walnut Industry Station - 10 min drive
  • Baldwin Park Station - 19 min drive
  • Claremont Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

A great stay at Pacific Palms Resort in La Puente can include a round of golf at the 36-hole course. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Spanish

At a glance

DONE

Hotel size

    • 292 units
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite valet parking (USD 14 per night)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge

What to do

  • Golf lessons
  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference space (45000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • Heated pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 24.95 per person
  • Airport shuttle service is offered for an extra charge
  • Microwaves are available for USD 35 per night
  • Refrigerators are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Parking

  • Valet parking costs USD 14 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort offer free cancellation for a full refund?
Yes, Pacific Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Palms Resort?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Palms Resort?
Yes, pets are welcome. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pacific Palms Resort?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Pacific Palms Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pacific Palms Resort?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Pacific Palms Resort and nearby?
Tee off at the onsite golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pacific Palms Resort also has an outdoor pool and a sauna, as well as a health club.
Are there restaurants at or near Pacific Palms Resort?
Yes, there are 2 onsite restaurants.
Does Pacific Palms Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Armando, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Naymish, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

STONE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

kayla, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed
Second time staying at this hotel, and I have to say this trip was not that great. During both trips, you could hear every time somebody took a shower or flushed the toilet in any of the rooms around you. The second night we were there this time, one of the elevators was still broken from our last stay in October, another elevator broke while we were there and the fire department had to rescue people from the inside, half of the escalators stopped working, and a disturbed woman pulled the fire alarm at 1 AM. Needless to say if I have another choice, I will probably pick a different hotel. The elevators were not all working the last time we were there as well, which was in October.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Last time
Hotel needs a serious refresh. Golf range needs new balls. I requested a room with a golf course view and got a 3rd floor room over looking a first floor roof.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dante, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Janice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Gabriel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevan M, 3-night trip
Verified Hotels.com guest review

6/10 Good

It’s nice but should be updated
It’s a little outdated but the views are beautiful
Terry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great view
Fast, great view.
Virginie, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Amatuer Hotel in decline
Oddly neglected property, in the sense that the coffee wasn’t replenished, nor the water, nor was there a blanket in the room. Think Motel 6, back when it was “6”. This hotel is not flagged, so they are on their own, with, I suppose, no quality checks or enforced standards. All in all, a property in decline.
William, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

shumei, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rey Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Check is is at 4, however; my room was not ready until 615
Adriana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had a good time.
Margaret, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Awesome
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Jeimy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sabino, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kelsey, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The view
Yvonne, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good stay and great location!
Very nice place to stay secluded from the city life for a day. Nice facilities, but some trouble with the elevators, to the point that we had to use service elevators.
1-night trip with friends
Verified Hotels.com guest review