Sheraton Kauai Resort

Fabulous accommodations and amazing service from staff. We loved the location, the beach, and the facilities.

Very nice hotel and very comfortable. There was a construction site near the wing we were supposed to be in but the agent gave us another room to avoid this even though it was the weekend and no work for the contractors. The agent there was very courteous and appreciated her kindness and consideration to make our stay a very enjoyable one.

Indifferent service, nickel and dimed for everything.

You really can't beat the location for the south shore. We started our honeymoon at the Sheraton and it was great - comfortable, pretty views, easy to access local areas and eateries, pool and beach access. There are a lot of families so if you're looking for an adult/quiet stay, it might not be for you. We loved it and would definitely come back!

This hotel is under construction, a fact not mentioned on the website or the hotels.com description. To avoid the construction site noise, I was offered an upgrade at check-in, of $125 per night, which was bargained down to $100 per night. Without this upgrade, the 6 night stay would NOT have been a vacation. Even with the upgrade, our view was of the construction site. The gas line was hit during our stay, resulting in half a day without hot water showers, lukewarm hot tub and no hot food at the resort restaurants. I could accept this mistake if there were a norm of reciprocity. However, when we asked for a later checkout than 11 am, we were told "no".