Not the best. As far as the hotel itself, it was absolutely beautiful. But the only staff who was actually kind to us was the engineer who fixed our broken lock to our hotel door. The rest of the staff including the front desk and valet employees both seemed like they hated their jobs and gave us sassy looks and helped us with a bad attitude. When I asked the front desk employee why I was charged $200 more than what I had reserved the room for, she nastily told me about the $55 per night valet parking fees plus an additional $100 for incidentals that I had not previously known about. Also, valet parking at this hotel is the only type of parking you can get here, unless you would like to park on the street and change your spot every two hours. Again, nice, beautiful hotel, but not the nicest staff working there.