Sheraton Orlando Lake Buena Vista Resort

AC WAS TO NOISY. Other than that perfect. Great location a lot of food options near by. 15 min away from the parks

Very comfortable, clean. A/C was noisy, couldn’t change temperature.

The room looked nothing like the pictures. The sink wouldn’t drain well. The room smelled and the room needed updated badly. Luckily we were there for only one night.

I have stayed here at least 15 times and whether I was with grandkids, teens or just on business, have always been extremely pleased with the property and team members. Great job for us for many years. recommend

Room was in good condition. Overall the resort was average but the continued issues bring the experience much lower and added unnecessary stress. Lots of unfortunate things happened during our stay. Parking lot card didn’t work despite 4 attempts from front office. We were placed in a room we didn’t book and moved to the correct one on day 2. We had someone (I think cleaning crew) attempt to enter the room at 4:30AM with door locked and safety latch on thankfully. We also were locked out of our room twice during the stay due to card reader issues. These issues seemed isolated at first but each time I went to the desk someone else was also having issues with something. They did cover the parking fee and resort fees but those are already silly charges at hotels. Overall it could of been much smoother, not 4 star rating (even the doorman told us when checking in he was “surprised” how it keeps such a high rating online.