The Mayflower Hotel, Autograph Collection

All was good with the room, checking in. However, the hotel restaurant was terrible. Service was slow, no server was around to take the order, then once they took the order, it took ages and multiple calls to have them return. During our last trip they did not even let us sit in the restaurant area to charge our phones for 30 minutes. Simply kicked us out. The whole restaurant was empty, in between meals. Terrible experience. Such a pity coming from such a renowned hotel.

2 night stay. Comfortable and decent service. The only surprise being that a pot of tea from room service retailed are $30 and milk and sugar were not even offered! I assumed Washington would be a bit more internationally aware!

Disappointing given the outrageous price they charge. Extremely poor service at reception and in the one restaurant: Edgar, that serves breakfast, lunch, dinner and drinks. It was a long time since I had such a bad service. Will not go to the Mayflower again.

Absolutely and amazing vacation . I cannot express how beautiful this property is and what a wonderful staff. I would highly recommend to anyone who wants first rate service! We loved our stay and will look forward to returning when we come back to Washington DC .

Wonderful hotel full of history. Close to downtown and many restaurants. Staff were incredibly nice. Would stay again.